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> Reviews of IDEXX Neo. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if IDEXX Neo is a good fit for you!

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IDEXX Neo Reviews

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# IDEXX Neo Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(57)

4

(42)

3

(8)

2

(5)

1

(5)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.5

Value for money

4.3

Functionality

3.9

* * *

### Pros

"I enjoyed using IDEXX Neo because designed to be user-friendly."

"The seamless flow both ways between Neo and the in house lab equipment was even better than anticipated. "

"I most liked the organization and modernization of IDEXX Neo."

### Cons

"Recently we found out the Card connect that is intgrated with Neo and recommended by Idexx had been charging us between 40-69 dollars every month since March of 2023. despite the fact that we were told everything had been cancelled. "

"It does lack some key features, especially when it comes to tracking the financial side of the system."

"There are some key features that are lacking in the system, and it does seem to need some updates to make the system better."

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IDEXX Neo Reviews, Pros and Cons - 2026 Software Advice