5
4
3
2
1
Ease-of-use
4.4
Customer Support
4.5
Value for money
4.3
Functionality
3.9
"Customer service is great. They are good about taking enhancement requests and improving the software."
"As the person in charge of calling when things go wrong it is very much appreciated to talk to helpful/nice customer support. Third, the continued improvement and growth is so nice."
"We like the ease of use to create a client/patient and schedule appointments. The new feature allowing us to see cancelled or deleted appointments has been a wonderful addition as well."
"All of the staff are frustrated after having this system 9 months. They are begging me (management) to return to our outdated system."
"Different batches of medications cannot currently be tracked separately. Invoices closed out on one doctor by mistake cannot be easily switched - payment must be deleted and re-entered."
"No whiteboard built in, editing of estimates/invoices, overwriting when other users are in the record."
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