InputHealth Software

4.71 / 5 (7)

About InputHealth


InputHealth's HIPPA and PHIPA-compliant online health practice management solutions serve enterprise healthcare as well as independent practices. Key features offered by the solution include online bookings, digital questionnaires, outcomes tracking, virtual care and more.

InputHealth’s modular solution includes ihBooking, with which patients can select a clinic location, provider and service through a branded booking site. Its schedule sends out automated SMS and email reminders.

The system's practice management module, ihClinic, allows users to document patient health information and take visit notes using template system. The solution also provides bills to the patients and allows practitioners to send receipts via email.

InputHealth also includes modules for secure video chat and messaging between providers and patients, electronic patient questionnaires and outcomes tracking with remote and mobile data capture. IhKiosk module is designed for high volume clinics to control patient registration process.

The monthly subscription fee has no contracts and offers live support.



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Supported Operating System(s):

Web browser (OS agnostic)

7 Reviews of InputHealth

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(4)

4 stars

(3)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-7 of 7 reviews

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March 2016

MMartin from Mood Disorders Association of BC


Ease-of-use

4.5

Customer support

5.0

Functionality

4.0

March 2016

InputHealth is good for my Health!

Pros

For once, I'm doing business with a vendor who walks the talk. IH staff are not just motivated by sales and revenues; they do care about what I need to better serve the patient. At the end of the day I trust IH - they tell me when thing can be done and when it can't be done, and they are always there to help when we have an operational / business glitch.

Cons

While I know what is on the short term horizon for product enhancements (which by the way are coming rapidly and professionally) - I don't yet have a strong sense of what the long term future holds (say two to three years out). This is a product moving quickly to maturity so the lack of a "user group" is something I urge IH leadership to consider.

June 2019

Sahil from Cannaway Clinic

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

June 2019

Organized and Safe

Input Health has helped organize information of patients. Overall experience has been good

Pros

The organization of the software where it lets me view all the patients and information with ease. The search option allows me to bring charts with ease. We can easily customize charts according to every Doctor's preference and save them as templates so not making manual changes every time. The security of the software is tremendous, even though it can get tedious when it logs out after inactivity, its a plus point for safety so no one can view sensitive information if we forget to log out or away from the computer

Cons

It is not accessible on phones and you cannot search charts by the title of the . Also the word option such as fond change and size not accessible

March 2016

isla Kate from NuVision Health


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2016

Happy Client!

Pros

I love the modular approach which allows me to customize the solution to fit my needs.

Cons

I couldn't say a bad thing about InputHealth. Their system is easy to set up and navigate. The live chat customer service has been an excellent resource to assist me to instantly address any needs.

June 2018

Yohan Andrés from University of Carabobo

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

100% attention to the patient.

As medicine student and patient the attention this software offers to you is the best thing this product has. The best thing is the live chat customer, because is important for the patient feel they are being hearing and this product give us that.

Pros

As medicine student I currently recommend to my patients for new things to get an easier medical life, this software is the best, they are 100% interested in the patient, they even have a live chat customer I think is great for patients and physicians, both save time and the focus this software has for patients are incredible.

Cons

I don't have a complain, this software is totally focused on the patient and they needs.
You can even receive notifications and have all your data in your smartphone or PC, for me.
No complains actually.

April 2016

Angelo from CMHA - York Region


Ease-of-use

3.5

Customer support

5.0

Functionality

4.0

April 2016

Software AND Support a Very Pleassant Experience

Pros

Software is full of functionality and very nicely presented.
Kudos to the support team in assisting with help us getting up and running in a very short period of time.

Cons

We have no real issues to address at this time. I would tend to give some more emphasis on user friendliness with respect to navigation only because we tend to have some technically challenged users.

April 2016

Matthew from Youth Psychiatry Clinic


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

April 2016

Excellent customer service and product

Pros

InputHealth has saved me a lot of time, is intuitive to use, and the vendor offers rapid support for any issues that come up. I have been very pleased with our clinic's decision to move over to using their software.

Cons

They are are a relatively new company that has rapidly gained my trust and shown that it can play in the big leagues.

March 2016

Megha from Endocrinology and Metabolism Clinic


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2016

Exceptional and unique product!

Pros

Easy to use, organized platform that allows me to engage and educate my patients in a new and innovative way. Very impressed with quality and timeliness compared to any other vendor I have used in the past.

Cons

No complaints - have been having an excellent time using this software.