My Vision Express vs NextGen Office

RATING:

3.4

(45)

My Vision Express has 45 reviews and a rating of 3.43 / 5 stars vs NextGen Office which has 1262 reviews and a rating of 4.02 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.4 (45)
4.0 (1262)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
April 2, 2024
April 17, 2024
Pros/Cons
  • Pros

  • My Vision Express is easy to use, meets all my EHR and POS needs, is affordable, and has great tech support.
  • Straightforward and intuitive. Very good for entering spectacle Rx information and eyeglass sales.
  • Cons

  • Customer service isn't the easiest to get a hold of. Sometimes it's hard to express our medical concerns to the tech guys there.
  • The recall functionality has glitches, and I am losing the ability to recall all of my patients from last year.
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  • Pros

  • Great features (if you can get them installed), good ease of use.
  • Support team was very helpful on getting the software up and running. I love that this program is on the cloud and I can access it from anywhere and they information is stored in the cloud.
  • Cons

  • Worst is that it is inefficient. Also, that they will have a feature we like and it will be broken with the next upgrade.
  • The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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15 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos