Poor built in flow between different section of software.

An excellent Hospital Information System, which is a perfect Business object ,developed to meet our needs , is an apt factor for the smooth work flow in our hospital.

The way they sell you how good it is, and then once you sign the contract and hand over the cheques, good luck.

In addition, Insta has successfully integrated the HMS with our lab equipments for automatically posting Lab results. We are overall very satisfied with the product and service.

Robust software which takes care of pretty much all the needs of a medical insititution.

Customer service does not call back if we leave a voice message. The product cost might deter smaller diagnostic centers such as ours from buying the product.

We are satisfied with Insta HMS.But we need some customed  templates for Lab reports. Overall this is best software for us.

The worst company I have dealt with in my 20 year career.

Anyway some modules, features like ICD cording, Inpatient and available report builders are really good. Also can be satisfied with speed of the system.

User friendly, easy to use, reports are fantastic. Robust software which takes care of pretty much all the needs of a medical institution.

The robust architecture and the customised design has allow us with the flexibility of define , designing and implementing the Information system with.

The Advance robust architecture complies with industry standards, the application provides investments protection for the future while enabling collaboration and enhancement with ease.

I would recommend to have an extensive R&D in innovative Healthcare technology to meet the needs of providers and patients in this part of the world that matches the requirements globally.

Ease of understanding and  using Insta and prompt customer  are the star features. Keeping it totally integrated but simple is worth noting.

The simplicity in usages and user friendly features has help us increasing data accuracy and prompt data gathering and analysis.

A Clinical Lab result to have data help in interpreting renal health of a patient. B On Line Purchase and integrated system to control inventory.

It covers everything ,, but manny missing functionalities inside modules. Means there are modules for everything , but modules need to have more functionality.

HMS is very good, Its security and logic is good. Overall it is excellent.

Now they won't respond to emails or answer phone calls because the product is TERRIBLE.

Remote access is a great advantage so one can work anywhere in the world. Cost of sale and revenue is very accurate.

It covers everything, but many missing functionalities inside modules, means there are modules for everything , but modules need to have more functionality.

Happy to use INSTA HMS and a good training and support given by Customer support representatives.

We are using it in our organisation for more than 5 years, and all the users are happy with that.

Some basic loopholes are there which need to be addressed. Customer service does not call back if we leave a voice message.

We have a lot more to achieve and create in course of our journey to be the best renal care provider , the strength that stand out are.

The customer support is cooperative. Overall we are satisfied with the HMS and look forward to a long innings with Insta Health Solutions Ltd.

The report builder and the updations they do regularly to improve the performance.

As a patient, not everyone has internet access. And some of the information on there can be confusing.

Worst is that it is inefficient. Also, that they will have a  feature we like and it will be broken with the next upgrade.

The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.

Difficulty to find needed information and navigating through charts, it’s just a confusing software.

Great features (if you can get them installed), good ease of use.

Overall, I love using this website for medical information and record updates. I love being able to schedule appointments for my kids and I, it makes it really easy.

Support team was very helpful on getting the software up and running. I love that this program is on the cloud and I can access it from anywhere and they information is stored in the cloud.

I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare. I think this needs to change particularly with their api and interoperability stack.

Again this is so user friendly. I have found it easy to learn and navigate.

I did like the clear interface and the cost was reasonable. Easy log in and creating an account was simple.

I have had a wonderful experience with this software and it's auxiliary products. Even when things don't go as expected their customer support has been on top of it.

I was never formally trained on the software, but I found it very confusing to use.

Very slow response times on reported software issues. Poor responses -seems to be automated responses.

Also, you aren't reimbursed always with a new lead when the contact info isn't correct for the lead. That means a loss of money for the user.

Their commitment to customer success with new edge technologies has been a great shift and kept me as a customer.

I requested the record for 2 weeks and still have not received the record. I had missed the deadline, now probably in contempt of court.

As a daily basis user, I like it's function and future diagnostic features. Which helps me to improve my skills.

I love this software it helps me at work with helping  me take notes for the doctors. To be able to view patient medical and add if needed.

It’s certainly not the best. Cerner and epic are better.

Benefits  Improved patient care: The system provides healthcare providers with quick and easy access to patient information, allowing for better-informed decision making and improved patient care.

It has all the essential functions. The customer support is great at times.

I would say that the worst part of this system is that when the internet is down, you really have no access.

Every EHR system has its pros and cons, but I believe Nextgen Office has a very good combination of ease of  use and overall cost.

This is a frustrating industry dealing with insurance companies.

All in all it's a pretty good system, it just needs some adjusting in the report options and a few other areas.

It is a comprehensive package in that it integrates the clinical side with the billing side. They do update on a regular basis.

I like that this is so user friendly. I find that it is easy to pick up and use fast.

Limited Customization & Difficult Corporate Team.

It is extremely user friendly and straightforward. One of my favorite features is how you can set access and abilities for each user and their specific role/responsibilities.

Additionally, training for the entire product is needed if not you will easily get lost. The price of a system is also up there so we warned.

Customer service was fantastic when this was Healthfusion.

At $100 and $10/a lead, with one bad lead, no reimbursement equates to 10.

Easy to use rapid billing of insurance claims to insurance companies for chiropractic patients receiving care in my clinic. Great customer support from NextGen for problem claims.

Sometimes it malfunctions and came up with errors. I think it should be reprogrammed with debugging.

I was unhappy with the product because it slowed me down and required so much excess minutia in button clicking and scrolling. Overall it is a very inconvenient software to use.

US Dollar

Insta by Proctor is a hospital management software with integrated EMR (electronic medical records), revenue cycle management, radiology management and inventory control. The all-in-one hospital management solution allows healthcare professionals to manage the patient experience whilst controlling day-to-day operations, from one centralized platform. Insta empowers healthcare providers with tools for digitizing workflows, engaging patients, boosting productivity, and gaining insight into company performance.


Insta’s revenue cycle management module allows healthcare businesses to manage financial processes relating to taxation, insurance, pre-authorizations, claim submissions, remittance reconciliation, and more. The clinical solutions allow users to manage ambulatory, inpatient, and surgery operations through tools such as triaging, admission management, discharge management, surgery scheduling, and more. The electronic medical records allow doctors to input data about patient diagnostics and treatments and make notes before, during or after appointments. 



LongDescription

Patient Records Management

Case Management

Invoice History

Patient Engagement

Admissions Management

Practice Management

Order Entry

Drug Reference Database

Pharmacy

Performance Management

SMS Messaging

Charting

Waiting Time Tracking

Policy Management

Communication Management

Patient Intake

Electronic Prior Authorization

Recurring Appointments

No-Show Tracking

Registration Management

Patient Flow Management

Paper-Based Claims

Multi-Physician

Clinic Interoperability

Scheduling

Discharge Management

Multi-Location

Self Service Portal

Medication History

Code & Charge Entry

EMR/EHR

Compliance Management

Claims Scrubbing

Historical Reporting

E-Prescribing

Electronic Submission

In-Patient Management

Client Portal

Real-Time Notifications

Workflow Management

Revenue Management

Alerts/Notifications

Co-Pay & Deductible Tracking

Out-Patient Management

Formulary Management

Medical Billing

Physician Scheduling

Physician Management

Coding Assistance

Billing & Invoicing

Accounting Integration

Electronic Claims

Real Time Reporting

Prescription Renewal

Reporting/Analytics

Claims Management

Lab Information Management

Quotes/Estimates

Drag & Drop

Bed Management

Patient Scheduling

Patient Portal

Third-Party Integrations

Appointment Scheduling

Document Management

Inventory Management

Insurance Eligibility Verification

Remittance Advice

For Family Medicine

Medication Management

For Anesthesiologists

For Psychiatrists

For Cardiologists

For Obstetrics & Gynecology

Healthcare Compliance

Web browser (OS agnostic)

Insta pricing depends on the location and type of business. 

Subscription plans for the UAE, Oman, Qatar, and Kuwait are as follows:
Clinics/Medical Centers: $40/user/month for a minimum of 5 users
Daycare/Hospitals: $50/user/month for a minimum of 20 users.

Prices for India are as follows:
Clinics/Medical Centers: $10/user/month for a minimum of 5 users
Hospitals: $15/user/month for a minimum of 20 users.

Contact Practo for more information on pricing for different locations.

Email/Help Desk

FAQs/Forum

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Insta

In Person

Live Online

Webinars

Documentation

Web-based medical billing software automates activities like scheduling, billing, claims processing, and reporting. Integrated insurance eligibility, patient communication, and payment tools support revenue cycle.

ShortDescription

NextGen Office is an award-winning, cloud-based, clinical and billing solution designed for smaller, independent practices (≤ 10 providers). This all-in-one, full-service solution includes specialty-specific EHR content, an easy-to-use patient portal, embedded virtual visits, a claims clearinghouse, and a MACRA/MIPS reporting dashboard. NextGen Office provides the right tools providers and their staff need at the point of care with no in-house IT overhead right out of the box. 
What’s more: the solution works on any device with an internet connection. Providers can touch, talk, or type encounter notes directly into the clinical documentation template between patients or even outside the office, saving valuable time and creating an atmosphere that promotes a better work-life balance.
For medical billing businesses: NextGen Office Practice Management (PM) is designed to support growth, profitability, and efficiency. It’s Cloud-based to keep your costs down and your internal teams and implementation processes simplified. This top-rated solution is built to automate and increase the accuracy of the billing and collections process. Utilize a wealth of operational resources and a Marketing Support Kit to support your billing business needs at no additional charge.
NextGen Healthcare was founded in 1998 by two doctors with one goal – to make medical offices run more efficiently. NextGen Office is the culmination of that goal for small practices and medical billing companies, made to accommodate physician and staff workflows with easy-to-use, affordable technology that adapts to users and is accessible from anywhere. Now more than 124,000 providers across the United States use solutions provided by NextGen Healthcare.


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