myCare Integrity (Eye Care Leaders) Software


myCare Integrity is a cloud-based medical practice solution for ophthalmologists and optometrists. It offers a suite of modules for practitioners to manage patient information.

IntegriVIEW, the image management system, links images directly to every screen throughout Integrity EMR. IntegriDRAW includes templates built into the drawing application. Users can rely on traditional drawing tools or use “stamps” from previously created images. All digital diagnostic equipment previously installed in the clinic can be linked to the system through IntegriLINK.

Users can work from their own personalized dashboard, and the system offers an internal messaging function. Tasks, such as lab orders and appointments, can be generated directly from Integrity EMR. Users are guided through a series of questions to complete the patient’s history of illness.

myCare Integrity is HIPPA compliant and ONC-2015 certified for Meaningful Use.



20 Reviews of myCare Integrity (Eye Care Leaders)

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 20 reviews

March 2018

Melissa from RGB Eye Associates

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

March 2018

Great way to keep EMR's

Pros

Very user-friendly. I can search through a patient's account for intake papers, medical records, or doctor correspondence easily.

Cons

I wish you could add pop-up notes to patient's accounts to alert users of important info right off the bat. I also think uploaded documents should have the person's name that uploaded them. It also freezes and kicks me out sometimes.

February 2018

Cydni from RGB Eye Associates

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Electronic Health Records made a little easier!

Pros

I like the ease of using this product. The home dashboards and patient dashboards are easy to navigate through and pretty much self explanatory. The viewing options for clinic notes are convenient and easy to read.

Cons

I know there is a valid reason for this, but it bothers me that when mistakes are found after an encounter is closed you can not go back and correct it by replacing incorrect information with correct information, you can only add an addendum. Therefore, the mistake becomes a permanent part of the patients chart.

May 2017

Heather from Berry Stewart Eye Center

Company Size: 11-50 employees


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

May 2017

What I Think of Integrity

Pros

I have been using Integrity for almost three years and I have to say that it was very easy to understand. It is extremely user-friendly and simple. I love this EMR system.

March 2016

Harvey from FishmanVision


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2016

Integrity EMR is the best

Pros

Absolute best eye MD EMR. This is now the 3rd cloud based EMR that I have used and it is the best one I have used or demo'ed. Highlights include: Ease of doing exams and excellent UI for seeing the entire patient record at a glance. I am incredibly impressed with the customer service and their responsiveness to adding new features. In the past 2 months, they have already integrated 3 requests into the system that I had asked to be added. I highly recommend this EMR without any reservation.

Cons

Cons: EMR only (need separate billing and optical systems)

March 2016

Michael from Griffeth Vision Group


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2016

Third time is a charm!

Pros

Very well organized like the ophthalmic exam. Easy to navigate to the different sections. Love IntegriView with all the images together. Customer support is quick and ready to answer questions. Transition to ICD-10 was a breeze!

Cons

I long for a 1 page EMR that has less 'clicking'. Some product improvement developments taking longer than anticipated. Not a lot of customization that we can do on our own.

August 2015

Joseph from Baylorscott & White


Ease-of-use

5 of 5

Functionality

5 of 5

August 2015

I have been using it for 4 years and absolutely in love with it.

Pros

Easy to use. No sacrifice in productivity. Coding made easy even with ICD-10.

Cons

I like everything about it. The team is great in setting it up and getting you ready.

August 2015

Heath from Regional Eye Associates


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2015

Fantastic EMR

Pros

Intregrity EMR is intuitive to use which makes it quick to learn and provides many efficiencies. The company provides excellent support and treats you like part of the family.

Cons

I have no negative issues at this time. We have had no problems.

August 2015

Douglas from Douglas G. Owen MD PSC


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2015

the best of the EMR

Pros

the cloud, the black background which is unique to this emr and the ease of use as well as the great support staff.

Cons

the repetition of the data that we enter and the frequency of the red label that comes up so we have to re-enter the data.

July 2015

Todd from WolfeEye Clinic


Ease-of-use

2.5 of 5

Customer support

1 of 5

Functionality

1 of 5

July 2015

Integrity Failed to Meet Expectations

Pros

Not much positive to say. Cloud based, but some reliability issues.

Cons

The Flexibility and Interface is very limited. The is no way to do cataract or refractive surgery planning. These capabilities were promised, but still not have been implemented- missing promised dates multiple times. The medication management/prescribing software is very bad. They acknowledge this but are locked into a third party system (Dr. First) and cannot change it. There are many run- time errors that occur. Image management is limited.

July 2015

Joshua from Baylor Scott and White Healthcare


Ease-of-use

5 of 5

Functionality

4.5 of 5

July 2015

Easy to use EMR

Pros

I think the best thing about this EMR is that it is very user-friendly. While I fully encourage being trained on this software as you implement it, I do believe you could figure it out very easily without much or any training. Being web-based we do get updates every so often. Many times you didn't realize that the product could get better, yet the updates often provide that. All of your modifiers for the different exam findings make sense and are practical. The newest update which included ICD-10 codes has been very easy so far.

Cons

Occasionally after an update, the software will be slow on the day the update goes "live." If you have any difficulties with your internet connection, then you can't update the software.

July 2015

Kenneth from BSWH


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2015

Simply the Best EMR I have used for Ophthalmology

Pros

The program itself is intuitive and user-friendly. The coding engine is extremely powerful. As a Neuro-ophthalmologist, I need a simple and quick way to document an arduous motility and alignment exam, and can also be easily accessed from prior visits and imported. Integrity EMR provides that ease of documentation in an intuitive interface. When a note is printed or a letter is generated for a referring physician, the printout is organized beautifully and reads like an Ophthalmology note is intended to be read. Integriview contains all imaging (HVF, OCT, FA, photos, etc) in a single location and is available with a single click of a button. In summary, Integrity EMR is the best EMR I have used for Ophthalmology.

Cons

Perhaps not an inherent weakness of the product itself, but when our servers are slow or the internet is down, the luxury and efficiencies of this EMR are lost. There is not a way to work "offline" and I must resort to using the ancient form of documentation called pen and paper.

July 2015

Santosh from Retina Specialists


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2015

Fantastic product

Pros

Customizable, easy to use and efficient. New staff have learned it quickly which eliminates downtime.

Cons

Feature requests take a long time to be addressed. These requests can make the system even more efficient.

July 2015

Tammy from East Bay Eye Centers Medical Corporation


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2015

Exceptional customer service and great EMR software

Pros

Everyone is very kind and helpful. If you have any questions, during normal business hours, you can always talk to someone.

Cons

I don't really have any dislikes. The system is pretty easy to use.

July 2015

Jeff from RGB Eye Associates


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

July 2015

4+ Year Experienced User in Busy Cataract Practice

Pros

I love the cloud based platform of this product, especially since we have more than one site in which we see patients. We always have access to the patient's data, including when I'm on call. It also eliminates the need for EMR server maintenance.

Cons

I always look forward to the new features and updates. I'd like to see this more often but I know there are the meaningful use requirements that consume much of the development time.

June 2015

Lori from Chesapeake Eye Center


Ease-of-use

4 of 5

Customer support

4.5 of 5

Functionality

4 of 5

June 2015

CEC Experience

Pros

Product is very intuitive and customer service is excellent!

Cons

Viewing correspondence is cumbersome. There is not an easy way to scroll through all the notes to get a quick and clear understanding of the issues. Also, I think contact lens portion can be confusing.

June 2015

Frank from Florida Retina Specialists


Ease-of-use

4.5 of 5

Functionality

4.5 of 5

June 2015

Very pleased

Pros

responsive, streamlined, information you need and quickly

Cons

Was difficult in the beginning to get Integrity to communicate with our practice managment system

June 2015

Celeste from Eye Care And Surgical Associates


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2015

Integrity Review

Pros

The calculating of the HPI and PQRS and how I can review the reports and see our status.

Cons

The interfacing issues, the appointment issues and the encounter issues with our practice management company.

May 2015

Joel from Spectrum Eye Physicians


Ease-of-use

4.5 of 5

Customer support

4.5 of 5

Functionality

4.5 of 5

May 2015

Great EMR for Ophthalmology

Pros

The workflow of Integrity is excellent and it guides you through the exam. There aren't multiple tabs and screens to search through.

Cons

They could do a better job of communicating upgrades and new features

October 2013

Andrew from RGB Eye Associates


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2013

We are at multi-physician group with a high volume clinic and a large optometry referral base that is the lifeblood of our clinic. We were looking for an EMR system that would be intuitive and organized so that a large amount of information about the patient could be accessed quickly and efficiently by the doctor. We also wanted that information to be able to be inputed quickly so clinic flow would not lag but would still allow us time to look the patient in the eye as much as possible and not look at a computer screen. We used paper charts prior to the EMR conversion and have been converting over in a stepwise fashion, using particular patients in order to learn and optimize the system for different types of patient visits. We have been able to efficiently integrate the EMR into the clinic without affecting patient flow due to the efficiencies built into Integrity. Integrity helps with tracking vision, IOP, and refractions over time with easy-to-access summaries. The staff was able to pick up the use very quickly and we have been very impressed with its functionality.

October 2013

Steven from Vold Vision


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2013

I have been using Integrity for over 2 years now. I appreciate how intuitive and user-friendly the software is. Furthermore, I am a big fan of web-based products. This has made our startup costs dramatically less than many other EMR products. In addition, the customer support team has been wonderful. They have been friendly, knowledgeable and responsive on the rare occasion when issues arise.