Kipu
About Kipu
Kipu Pricing
Contact Kipu for pricing details.
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Most Helpful Reviews for Kipu
1 - 5 of 158 Reviews
Steven
11 - 50 employees
Used unspecified
OVERALL RATING:
4
Reviewed November 2023
Super User Friendly Super Reliable.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Best Reporting Features, Visually Pleasing & User Friendly
I overall think this is the best, they have the best reporting and the most thorough documenting capabilities, I also like the layout, I have also used best notes and in comparison that seems like an old windows 95 version of a software compared to KIPU which is a visually pleasing, user friendly, streamlined web based one.
PROSI use a lot of the features that include pulling reports on an almost daily basis in which to code and bill from as a certified medical coder and biller. I have seen how thorough and accurate the reporting is and the software is able to quickly pull this necessary information for me to reference as I'm going through it to ensure accuracy for billing. Kipu has had great documentation features and allows the clinicians to do their job so that people like us can just use the great software and take care of the behind the scenes RCM (revenue cycle management) aspect.
CONSI think it is a really great software, I have noticed that different facilities make use of the customizations and really utilize all that it has to offer while others do not. I feel that some also have issues with documentation completion within a reasonable time frame for billing and it might be helpful to have more alerts in the forms that they need to review/ complete, or have form templates/drop downs when asking particular questions, etc. Also, when searching for a patient name sometimes I may type it with a small typo and it will show with no results, I wonder if there is a way to have it populate if it is a close match such as "Thomas and Tomas". Like how google does "did you mean?.. " and show close options. because that would save time with having to go back and forth too.
Damaris
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Legacy - Dir of Ops - Damaris
We love KIPU. It makes processes and systems so much smoother.
PROSI like that KIPU is user friendly. Easy to navigate and updates can be done quickly.
CONSI do not like that all forms and fields are not retrievable. Some forms may be deleted and lost forever. I believe there should be an approval process or all forms should be able to be retrieved.
Reason for choosing Kipu
KIPU is the best for our industry
Reasons for switching to Kipu
BestNotes is no where as advanced as KIPU
Vendor Response
Hi Damaris, Thank you for sharing your thoughts! We're thrilled to hear that you find Kipu user-friendly and efficient for your operations. We also appreciate your feedback regarding form retrieval and will consider your suggestions as we strive to improve the platform. Your continued trust and preference for Kipu mean a lot to us. Thanks for being part of the Kipu community!
Replied August 2023
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2020
Built for the Basic Model of Substance Abuse Care...which doesn't work.
We used this as our EHR, reluctantly, as there really isn't a good EHR out there that does everything. If you're looking for one, Azalea is my new favorite.
PROSIt took a lot of back end work on my part, but I was able to make it simple-to-use for the clinical team, other than the nurse/physician who had to do the orders.
CONSI don't like it's cost model, it's lack of reporting custom fields in notes, and it's order sets/eMAR weren't too seamless.
Reasons for switching to Kipu
CureMD is awful, too.
Melanie
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Kipu Capabilities
Overall, my experience has been proactive. I can see if the patient left AMA previously and what transpired while they were in the facility. This information is a valuable tool in order to keep everyone safe.
PROSWhat I like most about Kipu is the ease of going from one tab to another. I can look at a patients last chart to better understand changes, or lack of changes. I can easily find new patients from their picture, number, and location. I can see who needs to see the doctor or ARPN on that day. Most of all, if a mistake has been made, it can be fixed. No more crossing out in pen with one line and 'error' written along with initials. Also, preadmission and insurance information is already on Kipu before I start an intake, so I'm not going in blind, nor do I have to spend time finding this information, which helps the process for the patient go easier.
CONSI have no input. I love Kipu. It was easy to learn and it generates information so that I don't have to keep repeating manually.
Vendor Response
Hi Melanie, Thank you for your comprehensive feedback on the system's capabilities. It's fantastic to hear how it streamlines your work and improves patient care. Your positive experience and the insights you've shared will surely benefit our continuous improvement efforts. We truly appreciate you being a part of the Kipu community!
Replied August 2023