# Kipu Software Reviews, Demo & Pricing - 2026

> Review of Kipu Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/medical/kipu-profile

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Kipu

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Overview

[Reviews](https://www.softwareadvice.com/medical/kipu-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/kipu-profile/alternatives/)

# Kipu 2026: Benefits, Features & Pricing

Wondering if Kipu is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Kipu

4.7

[(217)](https://www.softwareadvice.com/medical/kipu-profile/reviews/)

Pricing

Pricing available upon request

### About Kipu

Kipu offers a cloud-hosted platform specifically designed for large-scale, multi-provider behavioral and addiction therapy centers. It integrates essential tools to enhance the functionality and patient services of such facilities.

With its HITRUST certification, Kipu ensures data security for the users. It streamlines and unifies workflows throughout the care spectrum within a single, intuitive interface, empowering healthcare teams to achieve superior patient results.

Kipu provides a suite of features aimed at streamlining patient health management and facility operations. Its patient charting system allows for easy record updates and scheduling features to help manage appointments and staff shifts efficiently. A patient portal lets individuals access their health information, fostering active participation in their care. Eligibility checks reduce claim denials by verifying insurance coverage ahead of time. Additionally, outcome tracking helps monitor treatment effectiveness.

Kipu includes reporting and analytics for insight into operations and patient care, clinical and toxicology lab integration for easy access to lab results and medication management tools for precise medic...

ation tracking. Communication features ensure staff coordination, while telehealth capabilities support remote patient consultations. Additionally, occupancy management helps optimize facility resource use. The solution features Kipu CRM, tailored for behavioral health and addiction treatment, handling everything from referrals to admissions. When combined with Kipu EMR, it creates a cohesive platform that improves results by reducing duplicates and mistakes, cutting down on consulting expenses and avoiding the difficulties of modifying standard systems. Key benefits of the system include streamlined referral management, allowing for simplified tracking and processing. Additionally, marketing automation tools enhance and optimize marketing efforts.  The platform features Kipu RCM, which protects revenue and establishes a stable financial foundation for treating more patients. It simplifies operations using integrated workflows and detailed payer information that span the complete patient experience, from pre-admission through post-discharge. The automation and an effective claims engine minimize the need for manual tasks, enhance cash flow and free up billing teams to focus on more strategic tasks. Kipu RCM's key features include automated billing and invoicing, which lessen manual labor and boost accuracy. It efficiently manages insurance claims, leading to fewer denials. Additionally, it offers detailed financial reporting, providing insights necessary for effective revenue management.

Wondering if Kipu is right for your practice?

Our Electronic Medical Records Software selection experts can help you in 15 minutes or less.

## Kipu User Interface

## Popular Kipu Alternatives

Main Product

Kipu

4.7

[(217)](https://www.softwareadvice.com/medical/kipu-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.56Value for money
-   4.61Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

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[BestNotes](https://www.softwareadvice.com/medical/bestnotes-profile/)

4.5

[(198)](https://www.softwareadvice.com/medical/bestnotes-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.53Value for money
-   4.65Customer support
-   4.39Functionality

Pricing

Starting at $13.00 per month

Get Price

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[Alleva](https://www.softwareadvice.com/medical/alleva-profile/)

4.5

[(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.51Value for money
-   4.54Customer support
-   4.41Functionality

Pricing

Available upon request

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4.7

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Ratings Breakdown

-   4.68Ease of use
-   4.59Value for money
-   4.74Customer support
-   4.48Functionality

Pricing

Starting at $69.00 per month

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[TheraNest](https://www.softwareadvice.com/medical/theranest-profile/)

4.4

[(1043)](https://www.softwareadvice.com/medical/theranest-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.26Value for money
-   4.38Customer support
-   4.13Functionality

Pricing

Starting at $29.00 per month

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[AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/)

4.0

[(7)](https://www.softwareadvice.com/mental-health/advancedmd-profile/#reviews)

Ratings Breakdown

-   3.43Ease of use
-   3.0Value for money
-   3.0Customer support
-   3.43Functionality

Pricing

Starting at $0.01 per month

Get Price

## Kipu Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Kipu Features

-   Popular features found in Electronic Medical Records
    
    Claims Management
    
    Clinical Notes
    
    Clinic Interoperability
    
    Communication Management
    
    Compliance Tracking
    
    Decision Support
    
    E-Prescribing
    
    Medical Billing
    
    Patient Portal
    
    Patient Scheduling
    
-   More features of Kipu
    
    Accounts Receivable
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Annotations
    
    API
    
    Appointment Scheduling
    
    Batch Processing
    
    Billing & Invoicing
    
    Calendar Management
    
    Cash Flow Management
    
    Charting
    
    Chat/Messaging
    
    Claims Scrubbing
    
    Claims Tracking
    
    Client Database
    
    Client Portal
    
    Coding Assistance
    
    Compliance Management
    
    Confirmations/Reminders
    
    Credit Card Processing
    
    Customer Database
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard Creation
    
    Data Import/Export
    
    Data Security
    
    Data Verification
    
    Denial Management
    
    Documentation Management
    
    Document Management
    
    Document Storage
    
    EHR/EMR Integration
    
    Electronic Payments
    
    Electronic Signature
    
    Email Marketing
    
    Employee Management
    
    EMR/EHR
    
    File Sharing
    
    Financial Management
    
    Forecasting
    
    For Group Therapy
    
    For Healthcare
    
    For Medical Purposes
    
    For Mental/Behavioral Health
    
    Forms Management
    
    For Substance Abuse Therapy
    
    HIPAA Compliant
    
    Historical Reporting
    
    ICD-10 Compliance
    
    Initial Assessments
    
    In-Patient Management
    
    Insurance Eligibility Verification
    
    Inventory Management
    
    Invoice Management
    
    Lab Integration
    
    Lab Results
    
    Live Chat
    
    Medication Alerts/Warnings
    
    Medication Management
    
    Mobile Access
    
    Monitoring
    
    Monitoring Device Integration
    
    Multi-Location
    
    Multi-Provider Practice
    
    Notes Management
    
    Outcome Assessment Tools
    
    Patient Communications
    
    Patient Database
    
    Patient Intake
    
    Patient Records Management
    
    Payment Collection
    
    Payment Processing
    
    Practice Management
    
    Prescription Management
    
    Progress Notes
    
    Progress Tracking
    
    Records Management
    
    Reimbursement Management
    
    Reminders
    
    Remittance Advice
    
    Remote Treatment Planning
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Revenue Recognition
    
    Role-Based Permissions
    
    Scheduling
    
    Search/Filter
    
    Secure Messaging
    
    Self Service Portal
    
    Session Notes
    
    SMS Messaging
    
    Staff Management
    
    Task Management
    
    Task Scheduling
    
    Telemedicine
    
    Template Management
    
    Therapy Notes
    
    Third-Party Integrations
    
    To-Do List
    
    Transaction History
    
    Treatment Planning
    
    User Management
    
    Workflow Management
    

## Kipu Integrations

Constant Contact

Integration rated undefined from -1 review

CallRail

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

CTM

Integration rated undefined from -1 review

Google Analytics 360

Integration rated undefined from -1 review

Formstack Forms

Integration rated undefined from -1 review

See all 10 integrations

## Kipu User Reviews

Overall Rating

4.7

Ratings Breakdown

5

79%

4

15%

3

4%

2

0%

1

2%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.6

Functionality

4.6

Zabriel D.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2024

The pros and cons

4

I would recommend kipu over other EMR systems.

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

The very easy to use system. It wasn’t hard to catch on either.

Cons:

The constant hiccups with the system and the rate at it moving slowly at times

Vendor Response

Hi Zabriel, Thank you for taking the time to review Kipu. We are happy to hear the system has been easy to use for you. We're constantly working to improve the service and speed. Thank you for being part of the Kipu community!

Replied January 2025

Read More

EO

Erica O.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Kipu is a good system!

4

For me as an admin person, I really love Kipu. I love the ability to create and edit my own forms. I loved that I was able to learn a lot on the back end.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

I like how I was able to build or edit my own forms. I love the chat feature. I like how the nurses can order and send prescriptions within the the same place. I love the dashboard and the filters on the side bar.

Cons:

No cons for me at this moment. I know billing and other departments have some issues within the system.

Reasons for switching to Kipu

More options and tools to use. Better layout.

Read More

JF

JOEY F.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2024

KIPU for Behavioral Health

5

I have used it for the past 1.75 years and it works so well in co junction with our outpatient team

Ratings Breakdown

5

Ease of use

4

Value for money

Previously 5

5

Customer support

5

Functionality

Pros:

I love that it is all in one place if I search a client I can see whom and what happened last.

Cons:

I would appreciate better notifications and less issues internally, bugs etc. they do fix them quickly

Read More

VR

Verified

Reviewer

Accounting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2026

Comprehensive and Flexible Solution for Behavioral Health Practices

5

Overall, my experience with Kipu has been positive. It’s a powerful and flexible system that does a great job supporting behavioral health workflows and improving organization-wide efficiency. While there are some areas that could be more streamlined, the benefits and functionality make it a strong solution for practices in this space.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Kipu is very well designed for behavioral health and addiction treatment settings, which makes documentation, scheduling, and treatment planning feel more aligned with real clinical workflows. The platform offers strong customization options and useful features like integrated billing, reporting, and patient management tools, helping streamline operations and improve efficiency. Overall, it’s a comprehensive, all-in-one system that supports both clinical and administrative needs.

Cons:

One downside is the cost structure, which can feel high and somewhat fragmented with multiple add-ons and fees. Some features—like treatment planning—can be complex and take time to fully learn or use effectively. Additionally, certain workflows may require extra steps, which can slow things down at times.

Read More

dn

daniel n.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Kipu Making Health Care More Sufficient

5

Kipu is a secure software to use and one that keeps you updated. It has many options so you are not stranded.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I’ve been using Kipu for our behavioral health documentation, and overall it has been a positive experience. The system is designed specifically for addiction and mental health treatment, which makes charting and treatment planning more straightforward compared to general EHR platforms. I appreciate the structured templates and the ability to customize notes to fit our workflow.

Cons:

There was a bit of a learning curve at first, but once the team became familiar with it, documentation became more efficient. It has helped us stay organized and maintain compliance. While no system is perfect, Kipu has been a reliable solution for our needs.

Read More

Jacob B.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2025

Good customization, high costs

3

As a small behavioral health practice managing multiple clinical and pseudo-clinical roles for approximately 400 patients, Kipu provided valuable tools in billing and customization that supported our operational needs. However, the lack of intuitive task management and integration features often complicated daily workflows, requiring workarounds that reduced efficiency. The treatment plan module was particularly underutilized due to its complexity. Overall, while the system has targeted strengths, the escalating costs proved unsustainable, prompting us to evaluate alternatives despite the initial benefits in specific areas.

Ratings Breakdown

3

Ease of use

1

Value for money

5

Customer support

3

Functionality

Pros:

Robust Billing Sweeps: Kipu excels in its billing sweeps feature, which streamlines the process of identifying and processing outstanding claims, making revenue cycle management more efficient for behavioral health practices. Extensive Customization Options: The platform allows for nearly limitless customization of the instance and documents, enabling practices to tailor workflows, forms, and interfaces to specific needs without significant limitations.

Cons:

Absence of a Dedicated To-Do List: The user interface lacks a straightforward to-do list feature. While there is a dashboard, it is somewhat buried and requires extensive filtering to display relevant information, failing to effectively remind users of tasks like missed notes or cosign requests. Disconnected Appointment and Documentation Integration: Calendar and appointment data do not automatically sync with documentation fields, such as date of service or time. This results in forms auto-populating with the current date and time, leading to manual corrections and added frustration during documentation. Challenging Treatment Plan Functionality: The built-in treatment plan tool is complex and not user-friendly, rendering it largely ineffective for practical use in a small practice setting. High and Fragmented Costs: Pricing is a major drawback, with multiple layered subscriptions (e.g., base, billing, and EMR) combined with per-item fees for claims, statements, ERAs, reminder texts, and more. For a practice with around 400 patients, this averaged $10,000 per month, which can be financially burdensome and feel like incremental nickel-and-diming.

Reasons for switching to Kipu

Needed custom templates and more robust billing system

Read More

TM

Titus M.

Verified reviewer

Mental Health Care

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

KIPU IS VERY EXPENSIVE FOR NO REASON

1

They are too commercial . They just want your money . No need to pay $560 for maintenance and more daily charges whereas you can get very good platforms at 10 percent KIPU price

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

The are friendly when you are signing up

Cons:

VERY PRICEY ! Stay away . When you need your records for an audit they will not allow you to access them if you don’t have an active account ! There is other systems that do the same thing at 10% the price

Reasons for choosing Kipu

I thought they were pocket friendly, only to find out they are about the $$

Vendor Response

Hi Titus, Thank you for sharing your feedback. We sincerely apologize that your experience with Kipu hasn't met your expectations, and we appreciate your honesty. We understand that pricing is a crucial factor, and we're sorry to hear that it has caused frustration. Regarding your comment on access to records, we take regulatory compliance seriously, and we aim to ensure that all facilities are able to securely access their data when their accounts are active. That said, we’d love the opportunity to understand your situation better and see how we can assist. Your feedback is valuable, and we’ll be taking it into consideration as we work to improve. Please don’t hesitate to reach out to us directly if you’d like to discuss any concerns further. We’re here to help.

Replied September 2024

Read More

VR

Verified

Reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 12 months

Review source

Reviewed December 2025

Kipu, A work in progress

3

Pretty useful for keeping everything easy to access. Still has bugs that need worked out. From what I've seen it is the best out there for what we need as a company.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

User friendly. A lot of options to keep everything organized. Very good about selecting whom has access to what. Live how it saves every time I input something.

Cons:

Bugs. At least a couple times a week it lags really bad. Randomly it will fail to open files. Closes out of nowhere from time to time.

Read More

JB

Jacqui B.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2026

User friendly ehr

4

Their customer service is great is you have a support member assigned to you. If not, you have access to customize and troubleshot as a super admin, and it is user friendly to be able to use.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

That it is so customizable. If you are a super admin, you can create templates however you would like, specific to each area, and can be used for numerous disciplines.

Cons:

It can feel a little clunky to use, which takes additional time when charting. However you can use check box options to get around this.

Read More

HJ

Hanna J.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2026

Pretty solid software

4

Ratings Breakdown

4

Ease of use

5

Functionality

Pros:

I really like the security, clinical information, and patient management aspects of this software and a lot of options were available for interdisciplinary team members.

Cons:

My least favorite aspects about Kipu software was that it was kind of difficult to navigate at the beginning, it wasn't very intuitive interface and had a high learning curve that other teammates had to teach me to use.

Read More

Showing 1 - 10 of 217 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/kipu-profile/reviews/)

## Kipu Popular Comparisons

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