--- title: "Kipu Software Reviews, Demo & Pricing - 2026" description: "Review of Kipu Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/kipu-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / Kipu Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/kipu-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/kipu-profile/alternatives/) # Kipu Review Custom quote 1 plan Wondering if Kipu is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Kipu 4.7 [(217)](https://www.softwareadvice.com/medical/kipu-profile/reviews/) Pricing Pricing available upon request ### About Kipu Kipu offers a cloud-hosted platform specifically designed for large-scale, multi-provider behavioral and addiction therapy centers. It integrates essential tools to enhance the functionality and patient services of such facilities. With its HITRUST certification, Kipu ensures data security for the users. It streamlines and unifies workflows throughout the care spectrum within a single, intuitive interface, empowering healthcare teams to achieve superior patient results. Kipu provides a suite of features aimed at streamlining patient health management and facility operations. Its patient charting system allows for easy record updates and scheduling features to help manage appointments and staff shifts efficiently. A patient portal lets individuals access their health information, fostering active participation in their care. Eligibility checks reduce claim denials by verifying insurance coverage ahead of time. Additionally, outcome tracking helps monitor treatment effectiveness. Kipu includes reporting and analytics for insight into operations and patient care, clinical and toxicology lab integration for easy access to lab results and medication management tools for precise medic... ation tracking. Communication features ensure staff coordination, while telehealth capabilities support remote patient consultations. Additionally, occupancy management helps optimize facility resource use. The solution features Kipu CRM, tailored for behavioral health and addiction treatment, handling everything from referrals to admissions. When combined with Kipu EMR, it creates a cohesive platform that improves results by reducing duplicates and mistakes, cutting down on consulting expenses and avoiding the difficulties of modifying standard systems. Key benefits of the system include streamlined referral management, allowing for simplified tracking and processing. Additionally, marketing automation tools enhance and optimize marketing efforts.  The platform features Kipu RCM, which protects revenue and establishes a stable financial foundation for treating more patients. It simplifies operations using integrated workflows and detailed payer information that span the complete patient experience, from pre-admission through post-discharge. The automation and an effective claims engine minimize the need for manual tasks, enhance cash flow and free up billing teams to focus on more strategic tasks. Kipu RCM's key features include automated billing and invoicing, which lessen manual labor and boost accuracy. It efficiently manages insurance claims, leading to fewer denials. Additionally, it offers detailed financial reporting, providing insights necessary for effective revenue management. Wondering if Kipu is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## Kipu User Interface ## Popular Kipu Alternatives Main Product Kipu 4.7 [(217)](https://www.softwareadvice.com/medical/kipu-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.56Value for money - 4.61Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [BestNotes](https://www.softwareadvice.com/medical/bestnotes-profile/) 4.5 [(199)](https://www.softwareadvice.com/medical/bestnotes-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.53Value for money - 4.64Customer support - 4.38Functionality Pricing Starting at $13.00 per month Get Price Alternative Product [Alleva](https://www.softwareadvice.com/medical/alleva-profile/) 4.5 [(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.51Value for money - 4.54Customer support - 4.41Functionality Pricing Available upon request Get Price Alternative Product [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) 4.7 [(969)](https://www.softwareadvice.com/medical/therapynotes-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.59Value for money - 4.74Customer support - 4.48Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) 4.4 [(1051)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.26Value for money - 4.39Customer support - 4.13Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) 4.0 [(7)](https://www.softwareadvice.com/mental-health/advancedmd-profile/#reviews) Ratings Breakdown - 3.43Ease of use - 3.0Value for money - 3.0Customer support - 3.43Functionality Pricing Starting at $0.01 per month Get Price ## Kipu Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kipu Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of Kipu Accounts Receivable Activity Dashboard Alerts/Notifications Annotations API Appointment Scheduling Batch Processing Billing & Invoicing Calendar Management Cash Flow Management Charting Chat/Messaging Claims Scrubbing Claims Tracking Client Database Client Portal Coding Assistance Compliance Management Confirmations/Reminders Credit Card Processing Customer Database Customizable Forms Customizable Reports Customizable Templates Dashboard Creation Data Import/Export Data Security Data Verification Denial Management Documentation Management Document Management Document Storage EHR/EMR Integration Electronic Payments Electronic Signature Email Marketing Employee Management EMR/EHR File Sharing Financial Management Forecasting For Group Therapy For Healthcare For Medical Purposes For Mental/Behavioral Health Forms Management For Substance Abuse Therapy HIPAA Compliant Historical Reporting ICD-10 Compliance Initial Assessments In-Patient Management Insurance Eligibility Verification Inventory Management Invoice Management Lab Integration Lab Results Live Chat Medication Alerts/Warnings Medication Management Mobile Access Monitoring Monitoring Device Integration Multi-Location Multi-Provider Practice Notes Management Outcome Assessment Tools Patient Communications Patient Database Patient Intake Patient Records Management Payment Collection Payment Processing Practice Management Prescription Management Progress Notes Progress Tracking Records Management Reimbursement Management Reminders Remittance Advice Remote Treatment Planning Reporting/Analytics Reporting & Statistics Revenue Management Revenue Recognition Role-Based Permissions Scheduling Search/Filter Secure Messaging Self Service Portal Session Notes SMS Messaging Staff Management Task Management Task Scheduling Telemedicine Template Management Therapy Notes Third-Party Integrations To-Do List Transaction History Treatment Planning User Management Workflow Management ## Kipu Integrations Constant Contact Integration rated undefined from -1 review CallRail Integration rated undefined from -1 review Microsoft Outlook Integration rated undefined from -1 review CTM Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Formstack Forms Integration rated undefined from -1 review See all 10 integrations ## Kipu User Reviews ## Kipu customer ratings - Overall rating: 4.7/5 - Total reviews: 217 ### Rating distribution - 5 stars: 172 reviews (79%) - 4 stars: 33 reviews (15%) - 3 stars: 7 reviews (3%) - 2 stars: 1 reviews (0%) - 1 star: 4 reviews (2%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.6/5 - Functionality: 4.6/5 --- ### Kipu is Cool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's pretty good. It definitely helps me get the job done. Occasional errors but not too often. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kipu's documentation management is pretty good. I can easily locate and access all the documents I require. #### Cons Things disappear off assessments and other documents after I submit them. I get documents sent back for revision and an entire text box will be empty when I go over my work several times before submitting. --- ### Kipu is a good system! - Overall rating: 4/5 - Reviewer: Erica O. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered For me as an admin person, I really love Kipu. I love the ability to create and edit my own forms. I loved that I was able to learn a lot on the back end. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like how I was able to build or edit my own forms. I love the chat feature. I like how the nurses can order and send prescriptions within the the same place. I love the dashboard and the filters on the side bar. #### Cons No cons for me at this moment. I know billing and other departments have some issues within the system. #### Reasons for switching to Kipu More options and tools to use. Better layout. --- ### KIPU for Behavioral Health - Overall rating: 5/5 - Reviewer: JOEY F. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used it for the past 1.75 years and it works so well in co junction with our outpatient team #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that it is all in one place if I search a client I can see whom and what happened last. #### Cons I would appreciate better notifications and less issues internally, bugs etc. they do fix them quickly --- ### used to be good, just not any more. - Overall rating: 1/5 - Reviewer: Victoria G. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered i just don't get why it's so confusing with different logins and bugs. support doesn't help out. i'm going to switch to bestnotes or something else idk. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The support used to be great but has gotten much worse over time. I wish it was the old support representatives but we keep getting swapped around. #### Cons Price. I feel like i'm getting hounded to pay more for more add-ons. Did they change owners or something? also why are there separate logins for the RCM and EMR??? and i heard the CRM is also a separate login. #### Reasons for choosing Kipu i thought Kipu was better but i'm going to go back to bestnotes #### Reasons for switching to Kipu i thought it was better but it's not.... --- ### Comprehensive EMR System - Overall rating: 5/5 - Reviewer: Paul W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In the previous application we were using, we were regularly experiencing technical difficulties including outages. Kipu has provided a more stable platform that has proved easier to implement daily as well as less downtime and more time spent with the clients. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Sorting has been helpful with clients. Being able to access clients' data using partial matches as well as first and last names has helped. The flexibility of the program has been useful as well. #### Cons Sometimes when entering data in the text fields (i.e., the dates), if I switch to another box before the box updates and start entering the data in the previous box is not saved especially when the ordering of the items has been changed (as when it alphabetizes it) #### Reasons for switching to Kipu I did not personally make the switch, although the administrators determined this based upon price-point as well as having technical and other issues with the previous platform, including outage issues. I had also been involved with the line of work that we are doing that Kipu was a better choice when it came to compliance with standards of care and protection of client's privacy. #### Vendor response Hi Paul, Thank you for your comprehensive review! We're glad to hear that Kipu's sorting features and flexibility have been helpful in your work, and that the switch from your previous platform has resulted in less downtime and more client-focused time. We've noted your feedback regarding data saving in text fields, and will look into this for potential improvement. Your feedback is incredibly valuable as we continue to improve Kipu. Thank you for being part of the Kipu community! Replied August 2023 --- ### KIPU IS VERY EXPENSIVE FOR NO REASON - Overall rating: 1/5 - Reviewer: Titus M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered They are too commercial . They just want your money . No need to pay $560 for maintenance and more daily charges whereas you can get very good platforms at 10 percent KIPU price #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The are friendly when you are signing up #### Cons VERY PRICEY ! Stay away . When you need your records for an audit they will not allow you to access them if you don’t have an active account ! There is other systems that do the same thing at 10% the price #### Reasons for choosing Kipu I thought they were pocket friendly, only to find out they are about the $$ #### Vendor response Hi Titus, Thank you for sharing your feedback. We sincerely apologize that your experience with Kipu hasn't met your expectations, and we appreciate your honesty. We understand that pricing is a crucial factor, and we're sorry to hear that it has caused frustration. Regarding your comment on access to records, we take regulatory compliance seriously, and we aim to ensure that all facilities are able to securely access their data when their accounts are active. That said, we’d love the opportunity to understand your situation better and see how we can assist. Your feedback is valuable, and we’ll be taking it into consideration as we work to improve. Please don’t hesitate to reach out to us directly if you’d like to discuss any concerns further. We’re here to help. Replied September 2024 --- ### Kipu Making Health Care More Sufficient - Overall rating: 5/5 - Reviewer: daniel n. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Kipu is a secure software to use and one that keeps you updated. It has many options so you are not stranded. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been using Kipu for our behavioral health documentation, and overall it has been a positive experience. The system is designed specifically for addiction and mental health treatment, which makes charting and treatment planning more straightforward compared to general EHR platforms. I appreciate the structured templates and the ability to customize notes to fit our workflow. #### Cons There was a bit of a learning curve at first, but once the team became familiar with it, documentation became more efficient. It has helped us stay organized and maintain compliance. While no system is perfect, Kipu has been a reliable solution for our needs. --- ### Comprehensive and Flexible Solution for Behavioral Health Practices - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Kipu has been positive. It’s a powerful and flexible system that does a great job supporting behavioral health workflows and improving organization-wide efficiency. While there are some areas that could be more streamlined, the benefits and functionality make it a strong solution for practices in this space. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Kipu is very well designed for behavioral health and addiction treatment settings, which makes documentation, scheduling, and treatment planning feel more aligned with real clinical workflows. The platform offers strong customization options and useful features like integrated billing, reporting, and patient management tools, helping streamline operations and improve efficiency. Overall, it’s a comprehensive, all-in-one system that supports both clinical and administrative needs. #### Cons One downside is the cost structure, which can feel high and somewhat fragmented with multiple add-ons and fees. Some features—like treatment planning—can be complex and take time to fully learn or use effectively. Additionally, certain workflows may require extra steps, which can slow things down at times. --- ### User friendly ehr - Overall rating: 4/5 - Reviewer: Jacqui B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Their customer service is great is you have a support member assigned to you. If not, you have access to customize and troubleshot as a super admin, and it is user friendly to be able to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros That it is so customizable. If you are a super admin, you can create templates however you would like, specific to each area, and can be used for numerous disciplines. #### Cons It can feel a little clunky to use, which takes additional time when charting. However you can use check box options to get around this. --- ### Pretty solid software - Overall rating: 4/5 - Reviewer: Hanna J. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I really like the security, clinical information, and patient management aspects of this software and a lot of options were available for interdisciplinary team members. #### Cons My least favorite aspects about Kipu software was that it was kind of difficult to navigate at the beginning, it wasn't very intuitive interface and had a high learning curve that other teammates had to teach me to use. --- Showing 1 - 10 of 217 Reviews [See All Reviews](https://www.softwareadvice.com/medical/kipu-profile/reviews/) ## Kipu Popular Comparisons [BestNotes vs Kipu](https://www.softwareadvice.com/medical/bestnotes-profile/vs/kipu/)[Alleva vs Kipu](https://www.softwareadvice.com/medical/alleva-profile/vs/kipu/)[TherapyNotes, LLC vs Kipu](https://www.softwareadvice.com/medical/kipu-profile/vs/therapynotes/)[TheraNest vs Kipu](https://www.softwareadvice.com/medical/kipu-profile/vs/theranest/)[EHRYourWay vs Kipu](https://www.softwareadvice.com/medical/ehryourway-profile/vs/kipu/)[Qualifacts CareLogic vs Kipu](https://www.softwareadvice.com/medical/kipu-profile/vs/qualifacts-systems-carelogic-enterprise/)[Qualifacts Insync vs Kipu](https://www.softwareadvice.com/compare/3226-kipu/vs/421013-InSync-EMR/)[Tebra vs Kipu](https://www.softwareadvice.com/medical/kareo-profile/vs/kipu/)[SimplePractice vs Kipu](https://www.softwareadvice.com/medical/kipu-profile/vs/simplepractice/) [Compare All Alternatives](https://www.softwareadvice.com/medical/kipu-profile/alternatives/) ## Other Top Recommended Electronic Medical Records Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **241** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **223** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **215** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **186** times Stuck Between Options? 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