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> Reviews of Kipu. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Kipu is a good fit for you!

Source: https://www.softwareadvice.com/medical/kipu-profile/reviews

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Kipu Reviews

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[Overview](https://www.softwareadvice.com/medical/kipu-profile/)

Reviews

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# Kipu Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(172)

4

(32)

3

(8)

2

(1)

1

(4)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.6

Value for money

4.6

Functionality

4.6

* * *

### Pros

"The platform offers strong customization options and useful features like integrated billing, reporting, and patient management tools, helping streamline operations and improve efficiency."

"The system is designed specifically for addiction and mental health treatment, which makes charting and treatment planning more straightforward compared to general EHR platforms."

"That it is so customizable. If you are a super admin, you can create templates however you would like, specific to each area, and can be used for numerous disciplines."

### Cons

"High and Fragmented Costs: Pricing is a major drawback, with multiple layered subscriptions (e.g., base, billing, and EMR) combined with per-item fees for claims, statements, ERAs, reminder texts, and more."

"My least favorite aspects about Kipu software was that it was kind of difficult to navigate at the beginning, it wasn't very intuitive interface and had a high learning curve that other teammates had to teach me to use."

"One downside is the cost structure, which can feel high and somewhat fragmented with multiple add-ons and fees."

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Kipu Reviews, Pros and Cons - 2026 Software Advice