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Kipu vs Psychiatry-Cloud

Kipu vs Psychiatry-Cloud

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Overall Rating
4.7 (206)
4.2 (15)
Ease-of-Use
4.7 / 5
4.3 / 5
Value for Money
4.6 / 5
4.3 / 5
Customer Support
4.6 / 5
4.3 / 5
Functionality
4.7 / 5
4.1 / 5
Last Review Written
August 30, 2024
May 7, 2024
Pros/Cons
  • Pros

  • I love the easy functionality of KIPU, I have used other EMR systems for facilities that our managed by our company and KIPU is by far the best. Kipu is worth the investment.
  • This is the best and most user friendly platform I have used in the healthcare industry. Its an excellent tool for client portal, client database, clinical notes, and medical record storage.
  • EMRs have much to do and KIPU does such a great job at it and that deserves recognition and praise.
  • Cons

  • When I first started using it the page didn't update as quickly as it does now. I lost some work in the beginning.
  • As a EMR I’m not crazy about the lack of functionality.
  • I haven't found anything recently to be bothersome.
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  • Pros

  • It's a great software, easy to use, with all the tool that you need to operate with easy a doctor's practice. We implement the software in 2 months and it woks like a charm.
  • Satisfied, great experience, very accommodating, and responsive to our concerns.
  • I can access WRS when I am at home and I need to do work. It’s a great benefit to have the convenience of accessing the system from any place at any time.
  • Cons

  • You have to put in a "support ticket. More often than not the answer to your problem is "No one else is having that problem" or you get no response at all.
  • Their customer service was terrible and I had severe billing issues. After evaluating five EMRs, I selected WRS.
  • When I complained they dumped us and I had to find a new biller. We still have unpaid claims that will never be paid due to untimely filing.
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Pricing Range
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Product Demo & Screenshots
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2 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos