# Klara Software Reviews, Demo & Pricing - 2026 > Review of Klara Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/klara-profile --- [Home](https://www.softwareadvice.com/) / [Patient Engagement Software](https://www.softwareadvice.com/medical/patient-engagement-comparison/) / Klara Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/klara-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/klara-profile/alternatives/) # Klara 2026: Benefits, Features & Pricing Wondering if Klara is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Klara 4.6 [(211)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Pricing Pricing available upon request ### About Klara Klara is a patient communication solution designed for healthcare practices. It helps businesses centralize various communication channels and automate administrative workflows to help practices focus on patient care. The platform caters to a range of medical specialties, enabling teams to provide a better patient experience through improved communication and streamlined tasks. Klara offers multi-channel patient communication, allowing patients to reach the practice via text, web chat, call-to-text, and voicemail transcriptions. It allows operators to automate administrative tasks such as appointment reminders, no-show engagement, digital intake, and post-visit follow-ups, reducing manual work for the practice. To enhance provider collaboration, Klara includes features, such as workflow assignment, internal notes and mentions, shared inboxes, and AI-powered routing. Additionally, Klara provides telemedicine capabilities with virtual waiting rooms and video visits, enabling remote patient consultations. The system also supports HIPAA-compliant secure messaging, allowing practices to communicate with patients in an encrypted manner while providing a way for patients to reach out. Wondering if Klara is right for your practice? Our Patient Engagement Software selection experts can help you in 15 minutes or less. ## Klara User Interface ## Popular Klara Alternatives Main Product Klara 4.6 [(211)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.48Value for money - 4.53Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1369)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 5.0 [(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.94Value for money - 4.96Customer support - 4.96Functionality Pricing Starting at $100.00 per month Get Price ## Klara Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Klara Features - Popular features found in Patient Engagement Appointment Scheduling Care Plan Management Confirmations/Reminders Electronic Payments HIPAA Compliant Mobile Access Patient Education Patient Portal Patient Questionnaires Patient Records Management Reporting & Statistics Surveys & Feedback - More features of Klara Activity Dashboard Alerts/Notifications API Appointment Management Automated Responses Automated Scheduling Availability Indicator Availability Management Booking Management Broadcast Messaging Calendar Management Calendar Sync Chat/Messaging Client Database Communication Management Contact Database Customizable Forms Electronic Signature Email Reminders EMR/EHR File Sharing Messaging Mobile Alerts Multi-Channel Communication Multi-Location Multi-Provider Practice One-to-One Messaging Online Booking Online Scheduling Patient Communications Patient Engagement Patient Intake Patient Scheduling Reminders Rescheduling Scheduling Secure Messaging SMS Messaging SMS Reminders Telemedicine Third-Party Integrations Two-Way Audio & Video Two-Way Communication Video Conferencing Virtual Meetings Virtual Waiting Room Workflow Management ## Klara Integrations ModMed Integration rated 4.7 from 14 reviews Nextech EHR & PM Integration rated undefined from -1 review Intergy Integration rated undefined from -1 review Veradigm Practice Management Integration rated undefined from -1 review Veradigm EHR Integration rated undefined from -1 review athenaOne Integration rated undefined from -1 review See all 7 integrations ## Klara User Reviews Overall Rating 4.6 Ratings Breakdown 5 73% 4 19% 3 4% 2 1% 1 2% Secondary Ratings Ease of Use 4.8 Value for money 4.5 Customer support 4.5 Functionality 4.6 MA Michelle A. Verified reviewer Medical Practice 51-200 employees Used daily for less than 2 years Review source Reviewed March 2026 Updated Klara Review 5 My experience has been a very positive one and the ability to provide feedback in some of the beta processes has been well received. The team is great to work with and they are improving its functionality regularly Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They are improving the AI Capabilities and it is directly integrated with our EMR. We are able to respond to patients quickly and it also removes cancelled appointments from the providers schedules right away. Cons: With every software there are glitches. Occassionally it allows patients to create duplicate charts when self scheduling but it is improving Reasons for choosing Klara Because it became part of Mod Med and the integration is very smooth. The cost was another factor and a new scheduling process did not have to be implemented Reasons for switching to Klara Klara is part of our EMR and because it is integrated with the schedules. The texting was needed Vendor Response Thank you for sharing your experience with us, Michelle! We're happy to hear you're enjoying Klara. Replied March 2026 Read More EL Edward L. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed February 2025 Top of It's Class 4 I would rate this a 4.7 if I could. This is the third product I have used and I think it is the most user friendly. Have not felt the need to look at any other products. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I like the ability to cut and paste the message into a patient's chart easily. Also easy to customize responses if on vacation. Cons: Frequently receive error messages that a response cannot be sent to a number. Not sure if it is specific to a carrier. Also, despite the message, sometimes the families receive the response. Also a little pricey. But, I guess you get what you pay for. Reasons for choosing Klara Much easier to use and adapt to my EMR. Tech Support is much, much better. Reasons for switching to Klara I found the interface and functionality of Klara more to my liking. Vendor Response We appreciate you taking the time to leave us a review, Dr. Edward. Thank you for sharing your thoughts! Replied March 2025 Read More NP Nisa P. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 12 months Review source Reviewed May 2025 Klara not the best, not the worst. 3 On a scale of one to ten, I would say 5. It could be better, it could be worse. I do wish there were other options of platforms out there that function better than what Klara is offering. Ratings Breakdown 3 Ease of use 2 Value for money 2 Customer support 3 Functionality Pros: I like the Klara patient reminder system, it has allowed us to customize what we send out to your patients, like new patient forms, Prep instructions, reminders about appointments, and even allows patients to send us follow up in the form of a survey about their most recent appointments. Cons: There are always glitches that take forever to get worked out by the Klara team. Most recently is with their self scheduling platform, we were to go live at the end of April and they still have not figured out what the issue is, and the communication has been pretty sparse. If I dont reach out, I dont receive updates. Reasons for choosing Klara The other products did not integrate with out electronic health records system. Vendor Response Hi Nisa, We always aim to deliver a great experience and product, and we are sorry to hear about your experience. Thank you for taking the time to bring this to our attention. Replied May 2025 Read More ED Elizabeth D. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed February 2025 Klara is a product that creates efficiencies in all areas of a practice! 5 Klara has created numerous efficiencies within our clinic. It is truly a multifaceted product. The ease in which we are able to triage messages across multiply departments, regardless of if our team is on site or at a satellite location, has improved our overall response time to patients. The voicemail transcription capability eliminates the time spent "pulling voicemails" off a phone, trying to hear what phone number they left for us to call back, and allows staff to quickly determine what a patient is asking for. We use EMA/Modernizing Medicine as our EMR which directly integrates with Klara so we sent statements, payments links, and bill reminders through Klara. We love that this product doesn't require patients to download a separate app, it only requires a text-able phone number. We have garnered more online reviews through simple prompts sent to patients at their 2-week post-op mark as well as streamlining our intake process. All necessary paperwork is sent prior to the patient being seen and upon completion is automatically dropped in the correct category within the patient's chart. These are just a FEW of the efficiencies we've gained with this product and there are still additional areas that we can build out to continue this process (all part of the same product without paying for "additional capabilities"). Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Klara has completely streamlined our internal communications, has enabled us to communicate with patients via text without having to setup a separate portal, and transcribes voicemails! Cons: The AI learning part of Klara will sometimes incorrectly assign messages to the wrong person but that's definitely something that improves over time. Reasons for switching to Klara With Klara we were able to consolidate into one product while gaining additional functionality. There was an added bonus that this product directly integrated with our EMR. Vendor Response We value your feedback, Elizabeth. Thank you for taking the time to leave us a review. Replied March 2025 Read More AW Alexis W. Verified reviewer Medical Practice 51-200 employees Used daily for less than 2 years Review source Reviewed February 2025 Klara's an asset! 4 I really enjoy Klara. I think it has been an asset to our practice. I like being able to send and receive attachments, have patients do their intake forms online, etc. There are some small things that could be changed but I feel over time it will be improved. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Klara typically is fast & efficient. I love the self-scheduling feature and the broadcast feature. Cons: I would like to be able to "delete" certain patients out of broadcasts if the message doesn't apply to them. There are also a lot of occurrences of pts who will reply 1, 2 or 3 to their confirmation texts and Klara doesn't register it so we have to handle it manually. That is a little inefficient. I also wish we could block certain patients from scheduling if they require longer appt times or have frequent no shows and are same-day only. Reasons for switching to Klara Our old EHR assistant wasn't as integral to daily processes as Klara Vendor Response Your review is appreciated, Alexis. Thank you for sharing, it helps us improve. Replied March 2025 Read More VR VICKI R. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 12 months Review source Reviewed March 2025 TAREEN DERM EMPLOYEE 5 PRETTY GOOD, IT'S ALL A LEARNING CURVE. SOMETIMES IT IS CONFUSING. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: HOW EASY IT IS FOR PATIENTS AND EMPLOYEES TO USE! Cons: SOMETIMES KLARA WOULD TEXT PEOPLE TO MANY TIMES, AND IT IS HARD TO TELL IF THE PT IS USING IT Reasons for switching to Klara IT IS NOT VERY EASY TO USE, AND GLITCHES, IT HAS PASSWORD'S PATIENTS ALWAY'S HATE AND FORGET Vendor Response Thank you for your review, Vicki. We are always looking to improve our product experience and your feedback is helpful. Replied March 2025 Read More TF Tami F. Verified reviewer Medical Practice 11-50 employees Used daily for less than 12 months Review source Reviewed February 2025 Pain Clinic loves Klara! 4 Our clinic loves this product and how it helps speed up patient care. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Having immediate contact with patients helps in reducing delays in care. It is also extremely helpful to our patients who work as it is easier to text us than have to sit on the phone. Cons: That the "unread" messages from the patients go back into our inbox. Reasons for switching to Klara Phreesia was costly and didn't have the broadcasting availabilities at the time. Vendor Response We appreciate you sharing your experience, Tami. Thank you! Replied March 2025 Read More FD Florence D. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed February 2025 Klara review 4 Overall I am happy with Klara. It is easy to use and very user friendly. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Being able to communicate with pts quickly and at my convenience. Cons: Recalls - I wish it was a little more comprehensive. Reasons for choosing Klara I liked the texting for communication and ease of adding a task with the conversation to the chart. Both allowed pt to answer questions and fill out forms. Reasons for switching to Klara Klara had better features overall. Love the texting with the pt and that we can just add to their chart for completion. Vendor Response We appreciate your feedback, Florence. Thank you! Replied March 2025 Read More EB Erin B. Verified reviewer Medical Practice 11-50 employees Used daily for less than 12 months Review source Reviewed February 2025 Medical Assist Supervisor 4 Great! No big issues, just a couple little tweaks here and there. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: Its very easy to use, and I love the quick communication with patients! Cons: can become confusing at times with all the messages in several different mailboxes at the same time. And I wish we could update our own messages to patients. Reasons for switching to Klara We were offered a deal to switch to Klara now and told that EMA would eventually only be working with Klara. Vendor Response We appreciate your feedback, Erin. Thank you! Replied March 2025 Read More KB Kelly B. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Review source Reviewed February 2025 Klara is a MUST for your business 5 Great experience with Klara, this platform is easy to use, very reliable and support is there if you need it. We use this for two clinics and patients love the ability to contact us via text. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Easy of use and reliability, prompt support, will allow you to add your own documents to text out Cons: Wish it had more languages, we are a diverse clinic with many languages Reasons for switching to Klara Zipwhip stopped it's service, you were the one I came across - another FYZICAL had also used you Vendor Response We value your feedback, Kelly. Thank you for taking the time to leave us a review. Replied March 2025 Read More Showing 1 - 10 of 211 Reviews [See All Reviews](https://www.softwareadvice.com/medical/klara-profile/reviews/) ## Klara Popular Comparisons [Tebra vs Klara](https://www.softwareadvice.com/medical/kareo-profile/vs/klara/)[athenaOne vs Klara](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/klara/)[RXNT vs Klara](https://www.softwareadvice.com/medical/klara-profile/vs/rxnt-emr/)[Carepatron vs Klara](https://www.softwareadvice.com/medical/care-patron-profile/vs/klara/)[DocVilla vs Klara](https://www.softwareadvice.com/medical/docvilla-profile/vs/klara/)[Dialog Health vs Klara](https://www.softwareadvice.com/hr/dialog-health-profile/vs/klara/)[AdvancedMD EHR vs Klara](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/104069-klara/)[PatientNow vs Klara](https://www.softwareadvice.com/medical/klara-profile/vs/patientnow/)[DrChrono vs Klara](https://www.softwareadvice.com/medical/drchrono-profile/vs/klara/)[Weave vs Klara](https://www.softwareadvice.com/compare/104069-klara/vs/158992-Weave/)[Doctible vs Klara](https://www.softwareadvice.com/dental/doctible-profile/vs/klara/)[Emitrr vs Klara](https://www.softwareadvice.com/call-center/emitrr-profile/vs/klara/) [Compare All Alternatives](https://www.softwareadvice.com/medical/klara-profile/alternatives/) ## Other Top Recommended Patient Engagement Software [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (911) Recently recommended **203** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **168** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1369) Recently recommended **71** times [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1283) Recently recommended **57** times Stuck Between Options? 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