Legwork

RATING:

4.8

(25)

About Legwork

Dental one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, dental marketing, websites, and office phones with Legwork innovative solutions. Manage online booking, two-way texting, patient paperless forms, appointments reminders, tele-Dental, online payments, patient reviews, practice metrics, and more all from one dashboard. Your Dental team can write and respond to text messages from within the dashboard and collect patient reviews for your Facebook and Google profiles. Paired with Legwork Phones, Call Pop-Up enables your team to view vital information from incoming patient calls. Attract and convert prospective clients to scheduled patients using Legwork digital advertisement and dental websites, alongside...
Legwork dashboard

Legwork Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Legwork

1 - 5 of 19 Reviews

Nathan

Hospital & Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Simply The Best!

Legwork has shown tremendous value to our practice! We consolidated services with Legwork saving a ton of money each month. We have been more than pleased with the results and solutions that Legwork has provided to us.

PROS

The comprehensive yet simple approach to their products. I love how efficient our daily practices become as we have used the dashboard. The software is efficient, simple, effective, and has saved us a bunch of money each month because it allowed us to consolidate our services to one vendor.

CONS

We have had some occasional syncing issues with the software. Other than that we have been thoroughly happy with the product. My one big wish would be for a Legwork app that has the key functions and processes like the online version...that would be next level!

Reason for choosing Legwork

More comprehensive approach to different webservices.

Reasons for switching to Legwork

To consolidate services and save money...simplify our daily processes and improve efficiency.

Sharon

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

If you use social media you'll pick up legwork fast

We are getting a lot of reviews in and have ease of access to everything we could possibly need. Our patients love getting reminder messages that are automatically sent through legwork and they also love that they can communicate via text/email.

PROS

I like how everything is in one place. From sending review requests and responding to them, to do lists to remind you what information you need for the patients coming in, communicating with patients via e-mail or 2 way text and being able to do the million other things I have deadlines for because legwork does the personal touches of birthday greetings and confirming patients automatically without me having to give it a second thought!

CONS

The original price point is costly but in my opinion worth it.

Reason for choosing Legwork

We considered 5 other products to help lift our Dental Clinic up as we only opened our doors 8 months ago. We want to stand out and make our patients feel at home and welcome so being able to customize emails, bulletins, change the wording in the messages we send and group our patients to receive targeted information (ie. Teeth Whitening, Botox, Dental Surgery etc.) has allowed us to stand out in the most positive way! The cherry on top is the amazing website their team developed for us and made sure every thing we wanted was done the way we envisioned it. LegWork is not generic, bland or boring by any means. If you want to stand out in a modern way Legwork can definitely help you do that.

Reasons for switching to Legwork

Swell did not generate reviews at all, there was no customization and was not worth it. We even get an amazing modern website in our monthly plan!

User Profile

Rick

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2020

Good to very good

Very good

PROS

Text features are very convenient

CONS

Could use a more robust library of patient flyers to help drive business to certain procedures

Reasons for switching to Legwork

They were not the solution I needed

Vendor Response

thank you for your review, Dr. Pyun. We value your feedback and will certainly take your comments regarding our content library into consideration. Sincerely, The Legwork team

Replied January 2020

Roselyn

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Patient Communications Software

Patient communications .

PROS

Easy Communications with patients, Marketing and reviews, forms.

CONS

I hope they will be able to add the features such as extracting patients with unpending treatment that need to come back.

Reasons for switching to Legwork

More features such as website designing, marketing and forms.

Katie

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

Ease of Daily Tasks

We haven't switched to another company because of how easy Legwork is to use and the value is above all others.

PROS

What our office likes most about this software is how user friendly it is. It's super easy to send messages to patients and also the ease of communication for our patients. We also enjoy how fast the customer support is. I haven't had an issue they haven't been able to solve in a timely matter.

CONS

No online payments or scheduling options for patients.

Reason for choosing Legwork

Price

Reasons for switching to Legwork

Functionality of product and also price.