About Legwork

Legwork is a web-based marketing platform designed to help businesses of all sizes in the healthcare industry manage online booking, paperless forms, practice metrics, telehealth, search marketing, appointments, patient reviews, and more. Key features include dental websites, paperless health forms, two-way texting, digital marketing, online payments, and patient portal.

Teams using Legwork can handle local search listings, engage website visitors by providing them the information on treatments they need, convert prospective clients to scheduled patients using click funnel workflows, and communicate with patients through appointment reminders. The Call Pop-Up functionality enables practitioners to deliver vital information for incoming patient calls.

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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

11 Reviews of Legwork

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(20)

20

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

February 2020

Nathan from Nathan K. Muaina, D.M.D.

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Simply The Best!

Legwork has shown tremendous value to our practice! We consolidated services with Legwork saving a ton of money each month. We have been more than pleased with the results and solutions that Legwork has provided to us.

Pros

The comprehensive yet simple approach to their products. I love how efficient our daily practices become as we have used the dashboard. The software is efficient, simple, effective, and has saved us a bunch of money each month because it allowed us to consolidate our services to one vendor.

Cons

We have had some occasional syncing issues with the software. Other than that we have been thoroughly happy with the product. My one big wish would be for a Legwork app that has the key functions and processes like the online version...that would be next level!

Reasons for Choosing Legwork

More comprehensive approach to different webservices.

Reasons for Switching to Legwork

To consolidate services and save money...simplify our daily processes and improve efficiency.

February 2020

Sharon from EXUDE Dental Centre

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

If you use social media you'll pick up legwork fast

We are getting a lot of reviews in and have ease of access to everything we could possibly need. Our patients love getting reminder messages that are automatically sent through legwork and they also love that they can communicate via text/email.

Pros

I like how everything is in one place. From sending review requests and responding to them, to do lists to remind you what information you need for the patients coming in, communicating with patients via e-mail or 2 way text and being able to do the million other things I have deadlines for because legwork does the personal touches of birthday greetings and confirming patients automatically without me having to give it a second thought!

Cons

The original price point is costly but in my opinion worth it.

Reasons for Choosing Legwork

We considered 5 other products to help lift our Dental Clinic up as we only opened our doors 8 months ago. We want to stand out and make our patients feel at home and welcome so being able to customize emails, bulletins, change the wording in the messages we send and group our patients to receive targeted information (ie. Teeth Whitening, Botox, Dental Surgery etc.) has allowed us to stand out in the most positive way! The cherry on top is the amazing website their team developed for us and made sure every thing we wanted was done the way we envisioned it. LegWork is not generic, bland or boring by any means. If you want to stand out in a modern way Legwork can definitely help you do that.

Reasons for Switching to Legwork

Swell did not generate reviews at all, there was no customization and was not worth it. We even get an amazing modern website in our monthly plan!

January 2020

User Profile Picture

Rick from Smile for Life Family & Cosmetic De

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2020

Good to very good

Very good

Pros

Text features are very convenient

Cons

Could use a more robust library of patient flyers to help drive business to certain procedures

Reasons for Switching to Legwork

They were not the solution I needed

Response from Legwork

Replied January 2020

thank you for your review, Dr. Pyun. We value your feedback and will certainly take your comments regarding our content library into consideration. Sincerely, The Legwork team

September 2021

Raj from Management Consultant

Company Size: 1 employee

Industry: Management Consulting

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

September 2021

All-in-one tool patient management tool

Legwork addresses many customer and business processes as an integrated package to allow healthcare professionals focus on their core strength - the health and wellbeing of their patients. It will pay for itself.

Pros

The patient reminder and confirmation features work well and are estimated to save 3-5% in lost revenue through no or late shows. Patients value reminders and are able to reschedule their appointment if circumstances change. This avoids the need to charge and collect for no shows, which damages customer relationships.

Cons

Options to customise forms and emails are limited - this is important as the style and content of communications is a key aspect of customer engagement and relationship management.

February 2020

Roselyn from Banaria Dental Group

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Patient Communications Software

Patient communications .

Pros

Easy Communications with patients, Marketing and reviews, forms.

Cons

I hope they will be able to add the features such as extracting patients with unpending treatment that need to come back.

Reasons for Switching to Legwork

More features such as website designing, marketing and forms.