# Liine Software Reviews, Demo & Pricing - 2026 > Review of Liine Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/liine-profile --- [Home](https://www.softwareadvice.com/) / [Lead Management Software](https://www.softwareadvice.com/marketing/lead-management-comparison/) / Liine Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/liine-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/liine-profile/alternatives/) # Liine 2026: Benefits, Features & Pricing Wondering if Liine is right for your organization? Our Lead Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Liine 4.9 [(162)](https://www.softwareadvice.com/medical/liine-profile/reviews/) Pricing Pricing available upon request ### About Liine Liine is an AI-powered call tracking, marketing analytics and ad optimization platform for multisite healthcare practices. Our platform captures and analyzes all calls, forms and online bookings with full marketing attribution. Healthcare marketers use Liine to measure marketing performance based on actual booked appointments, track revenue impact with EHR integrations and supercharge Meta and Google Ads campaigns. Wondering if Liine is right for your organization? Our Lead Management Software selection experts can help you in 15 minutes or less. ## Liine User Interface ## Popular Liine Alternatives Main Product Liine 4.9 [(162)](https://www.softwareadvice.com/medical/liine-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.95Customer support - 4.78Functionality Pricing Available upon request Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(342)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.61Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.7 [(158)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.50Value for money - 4.56Customer support - 4.61Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Five9](https://www.softwareadvice.com/call-center/five9-profile/) 4.2 [(484)](https://www.softwareadvice.com/call-center/five9-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.02Value for money - 4.32Customer support - 4.11Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [JustCall](https://www.softwareadvice.com/call-center/justcall-profile/) 4.1 [(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.13Value for money - 4.13Customer support - 4.07Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [FreJun](https://www.softwareadvice.com/voip/frejun-call-automation-platform-profile/) 4.8 [(84)](https://www.softwareadvice.com/voip/frejun-call-automation-platform-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.74Value for money - 4.78Customer support - 4.60Functionality Pricing Starting at $17.50 per month Get Price ## Liine Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Liine Features - Popular features found in Lead Management Campaign Management Contact Management CRM Lead Capture Lead Segmentation Prospecting Tools Reporting/Analytics Task Management Workflow Management - More features of Liine A/B Testing Access Controls/Permissions Activity Dashboard Activity/News Feed Activity Tracking Alerts/Notifications API Appointment Management Auto-Dialer Automatic Call Distribution Autoresponders Business Process Automation Call Center Management Call Disposition Caller ID Call List Management Call Logging Call Monitoring Call Recording Call Reporting Call Routing Call Scripting Call Tagging Call Tracking Call Tracking Metrics Call Transcription Call Transfer Campaign Analytics Campaign Tracking Channel Management Chat/Messaging Commenting/Notes Commission Management Communication Management Computer Telephony Integration Contact Database Conversion Rate Optimization Conversion Tracking Customer Database Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Extraction Data Import/Export Drag & Drop Email Marketing Email Tracking Engagement Tracking Event Triggered Actions For Healthcare Forms Management For Sales Teams/Organizations Goal Setting/Tracking HIPAA Compliant Interaction Tracking IVR Keyword Tracking Lead Distribution Leaderboards Lead Generation Lead Management Lead Notifications Lead Nurturing Lead Qualification Live Chat Machine Learning Marketing Automation Mobile Access Monitoring Multi-Campaign Multi-Channel Communication Multi-Channel Data Collection Multi-Location Natural Language Processing On-Demand Recording Online Forms Opportunity Management Patient Communications Patient Engagement Patient Management Performance Management Performance Metrics Pipeline Management Predictive Dialer Queue Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Recording Referral Tracking Reminders Reporting & Statistics ROI Tracking Sales Activity Management Sales Pipeline Management Sales Reports Sales Trend Analysis Scheduled Recording Scheduling Search/Filter Self Service Portal Social Media Integration Source Tracking Strategic Planning Tagging Task Progress Tracking Task Scheduling Template Management Territory Management Third-Party Integrations Transfers/Routing Visitor Tracking Voice Mail Web Forms Workflow Automation ## Liine Integrations HubSpot CRM Integration rated undefined from -1 review MyMedLeads Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Weave Integration rated undefined from -1 review CallRail Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review See all 20 integrations ## Liine User Reviews Overall Rating 4.9 Ratings Breakdown 5 91% 4 8% 3 0% 2 0% 1 1% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 5.0 Functionality 4.8 Melody H. Verified reviewer Health, Wellness and Fitness 5001-10000 employees Used daily for less than 2 years Reviewed August 2025 Invaluable Reporting Insights 5 Great customer experience when I do need assistance with questions or trouble shooting, a great value for the money that I see as essential to our business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Liine offers reporting insights that's hard to get in the healthcare space because of the nature of needing to remain HIPAA compliant. It's given our front desk operations teams valuable feedback to develop and improve upon best practices that ultimately lead to a higher conversion rate on our digital ad dollars invested. It also informs our Google and Meta campaign, allowing us to optimize towards appointments booked instead of just clicks, phone calls or form fills. Cons: Most of the data intentionally remains inside Liine vs being downloadable, but part of that is due to HIPAA. Read More CL Christopher L. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for less than 12 months Reviewed October 2025 Clear call attribution for healthcare 5 Liine gave us visibility we didn’t have—where calls originate, how traffic converts to bookings, and where we lose patients (hold times, drop-offs). It’s reliable and the team is helpful. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Clear call attribution from our websites to specific centers, real-time dashboards, and missed-call alerts/callback workflows that reduced leakage. UTM capture is solid, setup was straightforward, and support is responsive. Cons: Pricing can spike with call volume minutes (overage fees). Some tagging/location mapping requires manual upkeep. Reasons for switching to Liine Callbox is a legacy product that did not match our business requirements Read More MA Michele A. Verified reviewer Medical Practice 2-10 employees Used daily for less than 6 months Reviewed May 2026 Would recommend this company 5 It is really easy and great to work with, it is frustrating about know if it is a Spanish or English call back. But overall a great tool for our business Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: I like that I just make the call and everything is recorded, that the system reminds to up to three times. Cons: It is very important that we know if this is a Spanish speaking call or an English call, we have a lot of call that are Spanish and the person in or office that speaks Spanish is not always the one that make the call backs. Read More AG Aston G. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 2 years Review source Reviewed January 2025 Avoid this product 1 locked into contract renew without notice Ratings Breakdown 5 Ease of use 1 Value for money 4 Customer support 4 Functionality Pros: Product was decent in 2021 but tech as caught up and now irrelevant Cons: They will not let you leave and will rew without notice and increase the contract rate without out notice on annual renewal without a new agreement. Read More ap alexandra p. Verified reviewer Medical Practice 2-10 employees Used daily for less than 6 months Reviewed August 2025 Line Up for Liine 5 So far so good! I am pleased with the efficiency. I would love to have more leads, but that's a marketing thing and not a Liine problem haha! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Very organized system and not confusing to navigate. I like how it transcribes calls and is able to pick up the name of the person who answered the call as well so we can keep track of bookings. Cons: I wish there was a way for voicemails to have their own separate tab, that way when they are called back we can see they were contacted back. Reasons for switching to Liine Owned by Booker, no longer use Booker for appointments. Read More VR Verified Reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 12 months Reviewed August 2025 LIINE is a game changer, highly recommend! 5 It's been a great experience, I have finally mastered how to streamline our calls and use the system efficiently. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: LIINE has been an incredible asset to our practice. It delivers excellent value for money, providing powerful tools that more than pay for themselves. The ease of use is impressive, our team was able to get up and running quickly with minimal training. Security is clearly a priority, giving us peace of mind when handling sensitive patient data. Call management is seamless, helping us capture every opportunity and never miss an important lead. Their patient management features make follow-ups smooth and efficient, while the lead generation tools have noticeably increased new patient inquiries. The website and landing pages are professionally designed and highly effective at converting visitors into patients. Plus, their feedback tools help us continually improve our service and patient experience. LIINE is a game-changer, highly recommend! Cons: There are a lot of reports to familiarize yourself with. But once you learn, it is easy. Also, You have to really know what you want configured. Your phone tech's will need to learn what LIINE captures and how to direct incoming calls. Read More JK Jennie K. Verified reviewer Medical Practice 51-200 employees Used daily for less than 12 months Reviewed February 2026 Loving Liine 5 My experience has been a positive one as this is a great way to track call logs and generate new leads. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really enjoy the feature of new leads to bookings. This helps generate new patients and increased revenue. Cons: I have not come across a feature on liine that has not been beneficial in any way. Great work and a job well done! Read More MS Miranda S. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Reviewed October 2025 Top Notch Partnership, not just a vendor! 5 From initial discovery calls to set up and implementation across our company- the entire process has been seamless. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very user friendly & the customer support is unmatched! No matter the level of technical experience on our team, the team at LIINE makes sure we are all well trained and that our campaigns are met with successful outcomes. Cons: Absolutely nothing, anytime we have had the slightest operator issues the team at LIINE is there to help. Read More AA Austin A. Verified reviewer Hospital & Health Care 51-200 employees Used weekly for less than 12 months Reviewed December 2025 Get In Liine! You'll Be Happy You Did 5 Wonderful people with wonderful tech that brings truly useful insights into our company's marketing strategy without all the frills. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Liine is easy to implement, easy to use, and has been a great asset in fine-tuning our Google Ad strategy. Their team is also super friendly, helpful, and responsive. From the pre-sale/demo phase (shoutout to \[sensitive content hidden\]) to implementation/integration (shoutout to \[sensitive content hidden\]), I've truly enjoyed working with the Liine team, and their product has really delivered for our dental company. Cons: My one wish is that Liine integrated with Dentrix Ascend. I knew going into our partnership that they do not at this time, so this was by means a dropped ball on their end. I also wish there was more customizability in the dashboards and that the platform had better UX as far as multi-location organizations go. Read More VR Verified Reviewer Medical Practice 11-50 employees Used daily for less than 6 months Reviewed August 2025 Great Service 5 Overall they do a great job in assisting us scheduling patients and helping us manage spam vs true patients. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use, security, lead generation, patient management is all great. They truly help with the scheduling of patients, and allowing us to focus on in house patient care. Cons: None, so far everything with liine has been great, there is good communication, and they do a great job of assisting us. Read More Showing 1 - 10 of 162 Reviews [See All Reviews](https://www.softwareadvice.com/medical/liine-profile/reviews/) ## Liine Popular Comparisons [800.com vs Liine](https://www.softwareadvice.com/voip/800-com-profile/vs/liine/)[CTM vs Liine](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/vs/liine/)[Nimbata vs Liine](https://www.softwareadvice.com/medical/liine-profile/vs/nimbata/)[CallRail vs Liine](https://www.softwareadvice.com/call-center/callrail-profile/vs/liine/) [Compare All Alternatives](https://www.softwareadvice.com/medical/liine-profile/alternatives/) ## Other Top Recommended Lead Management Software [Salesforce Marketing Cloud](https://www.softwareadvice.com/marketing/salesforce-socialcrm-profile/) **4.2** (530) Recently recommended **8** times [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **7** times [Shared Contacts for Gmail](https://www.softwareadvice.com/crm/shared-contacts-for-gmail-profile/) **4.5** (97) Recently recommended **2** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18786) Recently recommended **1** times Stuck Between Options? 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