MatrixCare Home Health & Hospice vs PrognoCIS

RATING:

4.2

(267)

MatrixCare Home Health & Hospice has 267 reviews and a rating of 4.19 / 5 stars vs PrognoCIS which has 288 reviews and a rating of 4.06 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (267)
4.1 (288)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
November 24, 2023
March 19, 2024
Pros/Cons
  • Pros

  • I also like that we can track our OASIS acceptance in the software.
  • The IE browser can be utilized from virtually anywhere, making this charting system easy to use with automatic updates being done seamlessly. The report function is AMAZING also.
  • Cons

  • For iPad users - Inability to delete or error information entered by mistake (orders, medications, dx...).
  • The con of this software if the lack of reports that can be collected from the data provided in the system.
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  • Pros

  • Easy to Navigate, ability to move freely from EMR to Billing Feature. I love the Tabular reports which help in troubleshooting when staff has problems, also customer service is great.
  • I feel that this product is easy to understand and is easy to use. I have a fantastic trainer.
  • Cons

  • We were never able to use the fax inbox for both our locations; it only worked at one location, even after several attempts by the technician and costly IT expenses.
  • Also, technical support is very difficult; communication is not always clear, it can be confusing, and we do not always receive timely responses to our needs.
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Pricing Range
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Product Demo
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45 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos