MatrixCare Home Health & Hospice vs Therasoft Online

RATING:

4.2

(267)

MatrixCare Home Health & Hospice has 267 reviews and a rating of 4.19 / 5 stars vs Therasoft Online which has 307 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (267)
4.4 (307)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 24, 2023
December 20, 2023
Pros/Cons
  • Pros

  • I also like that we can track our OASIS acceptance in the software.
  • The IE browser can be utilized from virtually anywhere, making this charting system easy to use with automatic updates being done seamlessly. The report function is AMAZING also.
  • Cons

  • For iPad users - Inability to delete or error information entered by mistake (orders, medications, dx...).
  • The con of this software if the lack of reports that can be collected from the data provided in the system.
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  • Pros

  • The fact that someone can help me answer any question I have at any given point. Therasoft has a strong customer support service.
  • The software helps me stay organized in my practice by having scheduling, billing/payment, and charting all in one easy location.
  • Cons

  • When doing repeat appointments and there is a conflict involved, currently the process ends there.
  • The program was slow and the calendar was difficult to place appointments.
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Pricing Range
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$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos