MaximEyes Software

MaximEyes Software

Find out more:

5

Recommendations

Find out more:

About MaximEyes

MaximEyes, developed by First Insight Corporation, is a comprehensive unified electronic health record (EHR) and practice management solution designed exclusively for eye care practices. The latest version, MaximEyes.com, is written in HTML5 with a clean, modern, and intuitive user interface. It runs in your web browser on any computer OS. It is configured for the cloud but it can also be deployed via a local server for offices with poor Internet. Exam templates can be customized to fit various workflows and types of visits. MaximEyes EHR includes a modifiable rules engine that will suggest or automatically post-diagnostic codes, procedure codes, and outbound documents. Exam findings automatically trigger the codes to speed up the final part of the exam documentation....

MaximEyes Pricing

Contact First Insight for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Close

Image 1 of 5

MaximEyes.com CL Overview

MaximEyes User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 33 reviews

Peter

Company size: 2-10 employees

Industry: Medical Practice

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

ReVision Eye Care MaximEyes Review

It has been very positive. The support team is always available via chat feature and can remote in to the system right away. The cloud based feature is also great because as a provider I can access the system from outside the office very easily.

Pros

We can customize many facets very easily within the software. We can have set schedules, but then easily make modifications if a provider is going to be gone or adding an additional day. Exam templates are also very customizable to individual provider preferences.

Cons

Changing prices for optical lenses is cumbersome. It requires changing the price in too many locations. The initial set up was done by the implementation team at MaximEyes. Now, we wanted to change pricing with a new year and it is not as simple as it should be.

Alternatives Considered

RevolutionEHR

Reasons for choosing MaximEyes

Clean look to MaximEyes. It had the features that I wanted. I use a third party billing service, so it was easy for them to access the system. The billing service also recommended it based on their other clinics.

Reasons for switching to MaximEyes

The Compulink version we had was server based. Compulink was also cumbersome and expensive.

Mona

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2022

Start to Finish

Our overall experience has been amazing. Our former EHR system was so clunky and out of date and Maximeyes is worlds above what we had experienced. There is always room for improvement, but I very much appreciate the ability to ask for an enhancement that would benefit our office and see it come to fruition.

Pros

From sales, starting implementation and going live, staff and support at Maximeyes were and continue to remain stellar. I like the ease of use of Maximeyes and I love that we can customize it the way we need for our office. The customer service staff is exceptional and are always available for calls or login support when needed. My only issue with that particular option (login), is that we don't always have the time to stop what we are doing and start the support call in our busy office. I do also appreciate that they are constantly working to make the software better and more efficient for our needs and those of our patients. We are beta testing the welcome form integration right now and are very excited for how this will impact our front office work flow.

Cons

We still haven't been able to get our Visual Field machine to integrate with the imaging software.

Reasons for choosing MaximEyes

We chose MaximEyes over alternative products based on price, ease of use, and customization possibilities.

Reasons for switching to MaximEyes

Our former EHR system was being moonlighted. I was thrilled!

Erik

Company size: 51-200 employees

Industry: Medical Practice

Time used: More than 2 years

2

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
2

Functionality

out of 5

April 2017

Doesn't Scale Well

It's hard to recommend MaximEyes to any larger practice, though smaller ones with less data volume might not have the problems we're facing. We've been using it for years and have likely outgrown it. A new version is supposed to be in the works for 2017, but we haven't seen it yet.

Pros

It covers all the bases we need in our practice Doctors, technicians, and staff don't have any issues getting around in it Regular updates to stay in compliance Support staff are very helpful and professional

Cons

Our multi-location, 55 person operation seems to overtax this system. We have to use two separate pieces of software to work, not one contiguous application Data transfers between the two sides can be problematic Our large data set running on a file-based database cripples it when running reports Some issues with support staff causing disruptions in production by connecting to the servers to make changes during business hours (corrected with IT controls on our side)

Response from Donna

Erik, thank you for sharing your comments and suggestions about MaximEyes. We want to keep improving our products and support, and the best way to do that is with your feedback. We have been working closely with Smart Eyecare to resolve any outstanding issues. We are pleased to hear that MaximEyes EHR is running smoothly without any complaints in your practice. We will continue to work with you on any other issues reported towards a resolution. Our senior product manager has contacted you about scheduling a time to see a demo of the new version of MaximEyes practice management software (PMS) that is currently in development. The new PMS will be on the same SQL platform as MaximEyes EHR and will enhance syncing and functionality between MaximEyes EHR and PMS. Please email maximEyes@first-insight.com if you have any other issues. MaximEyes by First Insight.

Replied June 2017

Mindy

Company size: 2-10 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2020

Best EHR available

I absolute appreciate the time and attention each tech and product rep take when dealing with myself and office. My request are met quickly and efficiently. I have even caused system issues and they worked tirelessly thru the weekend so my software would be up and running Monday morning for my first patients. At any time I experience and issue once resolved I get a quality check call within a few days to make sure everything is still running tip-top.

Pros

As we move forward with implementing new CMS regulations Maximeyes stays up on all the changes and keep my meaningful use and MIPS submissions almost seamless. With the trying times we as healthcare providers are facing adding in features to help track and document unique request were met and completed within minutes of my direction. The simplicity of navigating the features and options is wonderful and even my staff feels that a new user can easily go thru quickly and become acclimated.

Cons

Some of the Cons as found are met and worked out with Maximeyes, I think the only challenge is when there is a product update I have to turn off my remote backup for the evening.

Reasons for choosing MaximEyes

They at the time of developing had the most up to date info and options

Jeanette

Company size: 2-10 employees

Industry: Medical Practice

Time used: More than 2 years

4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2017

Customizable EHR that can enhance your office flow and needs of the various departments in an optometry practice

The MaximEyes team are very loyal and I have gotten to know them for the past 12 years. They are innovative and always looking ahead. That meets the needs of my patients here in the Silicon Valley. Once I switched to their program, I could never go back to paper, and have embraced all the changes that have continued to evolve over time.

Pros

MaximEyes not only meets all the government regulations but is forward thinking in trying to reduce doctor and staff time to complete patient files. Customer support is excellent and they will try to help you immediately resolve any problems at hand. They have many experienced engineers that are very helpful. They value constructive comments and will try to implement and add new features or upgrades if it enhances the experience for all of their users. Unlike many programs out there that are rigid and your office flow and policies have to conform to the program, MaximEyes can be customized to each office needs

Cons

The upgrades do not come as fast as you would like but are forward thinking and always there to improve efficiency. They are working at more practice management analytics, but for now that area is limited

Popular MaximEyes Comparisons