MDConnection Software

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About MDConnection

MDConnection is a web-based solution for medical practice management. The system serves the needs of small practices consisting of just one physician or a small group of physicians. The core functions include scheduling, medical billing, code scrubbing, patient management and reporting. MDConnection solution can be customized to support different users and preferences. MDConnection also integrates with PatientConnection for online patient registration, insurance verification, and other helpful processes for patients. MDConnection can also be used to create detailed reports that keep medical finances in order. These sensitive financial data, along with patient records and other data types are kept secure with frequent off-site backups that ensure both data inte...
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MDConnection User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 26 reviews

User Profile

Kari

Verified reviewer

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2019

Easiest Billing System!!

We were using 3 different portals with all the insurances we use for billing every week. MDConnection made it so much easier for us to get our billing done in one place and quicker with their files and templates we can create.

Pros

MDConnection is user friendly, easy to access anywhere you are, and easy to follow!!

Cons

Features that we don't use still being on our portal.

Anonymous

Company size: 1 employee

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2019

Best Service for the money

Great experience with MD Connection. They made sure my concerns were addressed.

Pros

Software was easy to understand and use. Customer support was wonderful. Provided hands on test drive of software so I made sure it was right for me. Software worked well with cleaning house, medical professionals and insurance companies.—- “bugs” were taken care of quickly.

Cons

Monthly fees associated with the software were higher than others. I felt the service was worth it but it can be cost prohibitive for the small practice. The functionality of the software was great l.

Jamie

Company size: 11-50 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
2

Value for money

out of 5
4

Customer support

out of 5
1

Functionality

out of 5

May 2019

MDConnection Review

I feel we pay too much money for the service/support we receive.

Pros

It is very easy to use and generally works without interruption

Cons

Several functions do not work when we try to use them and even though customer support is involved, they have never resolved the issues. They generally comment that it works correctly on their end, which doesn't help me at all. I have given up and as a result, we spend a lot of time and effort manually doing things that the software should do.

Maureen

Company size: 2-10 employees

Industry: Medical Practice

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

October 2019

MD Connection

So far loving it! Will be doing claims online soon and I am sure that we will love that just as much as the scheduling!

Pros

The scheduling! We were still using a paper schedule book and it was chaos! So nice now to be able to see what is coming up. Working on using the billing now! Excited!

Cons

The ad hoc reports are not intuitive to set up. I have difficulty in trying to get a report to show me exactly what I want without clogging it up with other information.

Reasons for choosing MDConnection

This was the best product for the money! Sales and support are great!

Reasons for switching to MDConnection

Because paper schedules are archaic and get wrecked!

Susan

Company size: 2-10 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2019

Quality of MD Connections

It is very easy to submit billing electronically, I like the fact that we can access the eob's and payments are returned quick

Pros

It is very efficient program and very user friendly, It is easy to navigate from one screen to another

Cons

The only thing is having to post payments they have to be entered seperatly

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