MDConnection
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Most Helpful Reviews for MDConnection
1 - 5 of 26 Reviews
Kari
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Easiest Billing System!!
We were using 3 different portals with all the insurances we use for billing every week. MDConnection made it so much easier for us to get our billing done in one place and quicker with their files and templates we can create.
PROSMDConnection is user friendly, easy to access anywhere you are, and easy to follow!!
CONSFeatures that we don't use still being on our portal.
Anonymous
1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Best Service for the money
Great experience with MD Connection. They made sure my concerns were addressed.
PROSSoftware was easy to understand and use. Customer support was wonderful. Provided hands on test drive of software so I made sure it was right for me. Software worked well with cleaning house, medical professionals and insurance companies.—- “bugs” were taken care of quickly.
CONSMonthly fees associated with the software were higher than others. I felt the service was worth it but it can be cost prohibitive for the small practice. The functionality of the software was great l.
Jamie
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
Reviewed May 2019
MDConnection Review
I feel we pay too much money for the service/support we receive.
PROSIt is very easy to use and generally works without interruption
CONSSeveral functions do not work when we try to use them and even though customer support is involved, they have never resolved the issues. They generally comment that it works correctly on their end, which doesn't help me at all. I have given up and as a result, we spend a lot of time and effort manually doing things that the software should do.
Maureen
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2019
MD Connection
So far loving it! Will be doing claims online soon and I am sure that we will love that just as much as the scheduling!
PROSThe scheduling! We were still using a paper schedule book and it was chaos! So nice now to be able to see what is coming up. Working on using the billing now! Excited!
CONSThe ad hoc reports are not intuitive to set up. I have difficulty in trying to get a report to show me exactly what I want without clogging it up with other information.
Reason for choosing MDConnection
This was the best product for the money! Sales and support are great!
Reasons for switching to MDConnection
Because paper schedules are archaic and get wrecked!
Susan
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Quality of MD Connections
It is very easy to submit billing electronically, I like the fact that we can access the eob's and payments are returned quick
PROSIt is very efficient program and very user friendly, It is easy to navigate from one screen to another
CONSThe only thing is having to post payments they have to be entered seperatly
