MDoffice (Eye Care Leaders) Software

sophisticated

Pros

Easy to navigate. Easy to use. Easy to access. Patients are happy with the print out of their EHR as well and are able to locate information easily.

Cons

It can be difficult to use at times on a Ipad. I find it much easier to use from either a laptop of desktop function.

MDOFFICE REVIEW

Pros

THE PROGRAM IS CONVIENT AND CAN BE CUSTOMIZED TO YOUR SPECIFIC NEEDS AND WANTS WITH PATIENT DATABASES.

Cons

THE PROGRAM IS VERY SLOW TO LOAD AT TIME AND OFTEN FREEZES BUT ANYTIME YOU CALLED SUPPORT THEY WORKED ON IT VERY QUICKLY TO GET THE PROBLEM FIXED FOR YOU.

Ease of use

ease of use for my reporting

Pros

I like the team and their responsiveness, I like that reports can be emailed vs. uploaded if needed.

Cons

Getting set up is difficult, my night team uses it the most, and it is tough to get them in during the day to do so.

MDOffice is clunky and glitchy. It slows down the entire office from checkin to technician to MD to checkout

Buyer beware. The excellent reviews are absolutely false.

Pros

Decent interface if it doesn't freeze up. It does make a pretty looking pdf note without too much garbage when it's all said and done.

Cons

Speed or lack thereof. The speed, even after thorough troubleshooting, is a 100% deal breaker. Typical load times are 20 seconds or longer. Autosave is unreliable, which means I find myself doing duplicate work. Multitasking is impossible without having multiple instances of the EMR open. For instance, checking a tickler (e.g. instant message) automatically pulls you out of the patient and forces you into another patient. You then have to go through the lag time of loading all over again.

Great software

Easy to use, easy to learn and works well. I love the interface, it's easy to understand, efficient and accurate and it's professional.

Pros

The layout

Cons

Lag

Customer Support

Pros

The system is easy to use and train on. The one thing I would have to say is the customer support is top notch. When we have problems we know that we can email the problem and within typically a few minutes someone is going to be answering us.

Cons

The only thing I would say is when there is upgrades sometimes it doesn't go as smoothly as we would like it. But all systems have bugs and kinks that come up. This is just a minor problem that we know may happen

Highly recommend MD Office for optometric and ophthalmology practices.

Pros

Excellent core program that is customizable and customization remains with future updates. Support staff very responsive. Both phone and email support and direct connectivity available.

Cons

Further explanation and examples of recent enhancements would be appreciated. Hard to find fault with a company with such a wonderful track record and superb support. They stay current with CMS requirements.

Great EMR software

Pros

They are very friendly and always available if you require support.

Cons

Nothing at this time. They are very receptive to any suggestions, and are always offering improvements to their software.

MD Office is simply the best !!!!

Pros

MD Office has been an amazing addition to ophthalmology. After much hesitation, we decided to join the world of electronic medical records and MD Office was our savior. The software, training and support staff are far superior than any company we interviewed. I recommend their product to any one who is considering EHR. From day 1 to year 4.... We are beyond impressed.

Cons

That we didn't go electronic sooner. The choice was undeniable after the presentation

MDO Tech Review

Pros

The ease of using the software and the support from the company is fantastic.

Cons

New updates of software or tips involved would be great to be shared.

Execeptional EMR

Pros

Exceptional services and great customer support. Very user friendly and training went very smoothly

Cons

There is nothing I can say that AI do not like about MD office's product and their customer support

MD office PM review

Pros

Easy for new employees to catch on to. Front Desk can easily use both pm and emr side.

Cons

Sometimes it takes a while to get to what you need. Too many clicks.

MDO review

Pros

Easily customizable with a multiple physician, multiple location, multiple subspecialty practice was a MUST and MDO delivers

Cons

Enhancements are not always timely. Need to be able to implement things on a quicker turnaround