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MDoffice (Eye Care Leaders) software

13 reviews(4.5/5)
13 reviews(4.5/5)

MDoffice by Eye Care Leaders is an electronic medical record (EMR) and practice management (PM) software focused on the ophthalmology specialty and is ideal for practices with fewer than 25 doctors. This system is available in both Web-based and on-premise deployment models.

MDoffice EMR includes SOAP notes and customizable templates using MDoffice Designer. The Designer lets users change the templates and language used to input patient history/assessments in order to suit a particular specialty.

Users can also attach documents, such as X-rays, lab results and images, to a patient’s file. Images can be edited within the document manager and resized, annotated and cropped. Both documents and images can be shared with other practices via a printed hard copy, email and fax.

Reporting functions are also included, which allow users to view and analyze multiple aspects of practice functioning. Administrative, clinical, scheduling and insurance productivity are a few areas of data for analysis.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

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13 Reviews of MDoffice (Eye Care Leaders)

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  • Bonnie from Hunter Vision

    Specialty: Ophthalmology

    Number of employees: 11-50 employees

    September 2018

    sophisticated

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to navigate. Easy to use. Easy to access. Patients are happy with the print out of their EHR as well and are able to locate information easily.

    Cons

    It can be difficult to use at times on a Ipad. I find it much easier to use from either a laptop of desktop function.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • JENNIFER from OSNC

    Specialty: Orthopedics / sports medicine

    Number of employees: 51-200 employees

    June 2018

    MDOFFICE REVIEW

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    THE PROGRAM IS CONVIENT AND CAN BE CUSTOMIZED TO YOUR SPECIFIC NEEDS AND WANTS WITH PATIENT DATABASES.

    Cons

    THE PROGRAM IS VERY SLOW TO LOAD AT TIME AND OFTEN FREEZES BUT ANYTIME YOU CALLED SUPPORT THEY WORKED ON IT VERY QUICKLY TO GET THE PROBLEM FIXED FOR YOU.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

  • Mario from Hyatt

    Number of employees: 11-50 employees

    May 2018

    Ease of use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ease of use for my reporting

    Pros

    I like the team and their responsiveness, I like that reports can be emailed vs. uploaded if needed.

    Cons

    Getting set up is difficult, my night team uses it the most, and it is tough to get them in during the day to do so.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

  • Richard from Groat Eyecare

    Specialty: Ophthalmology

    Number of employees: 11-50 employees

    March 2018

    MDOffice is clunky and glitchy. It slows down the entire office from checkin to technician to MD to checkout

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Buyer beware. The excellent reviews are absolutely false.

    Pros

    Decent interface if it doesn't freeze up. It does make a pretty looking pdf note without too much garbage when it's all said and done.

    Cons

    Speed or lack thereof. The speed, even after thorough troubleshooting, is a 100% deal breaker. Typical load times are 20 seconds or longer. Autosave is unreliable, which means I find myself doing duplicate work. Multitasking is impossible without having multiple instances of the EMR open. For instance, checking a tickler (e.g. instant message) automatically pulls you out of the patient and forces you into another patient. You then have to go through the lag time of loading all over again.

    This review was submitted organically. No incentive was offered
    Review Source

  • DYLAN from MissionChiro

    Specialty: Chiropractic

    Number of employees: 2-10 employees

    November 2016

    Great software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use, easy to learn and works well. I love the interface, it's easy to understand, efficient and accurate and it's professional.

    Pros

    The layout

    Cons

    Lag

  • Debbie from Kristopher J. Kelly, LLC. dba Maumee Eye Clinic

    Specialty: Ophthalmology

    February 2016

    Customer Support

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The system is easy to use and train on. The one thing I would have to say is the customer support is top notch. When we have problems we know that we can email the problem and within typically a few minutes someone is going to be answering us.

    Cons

    The only thing I would say is when there is upgrades sometimes it doesn't go as smoothly as we would like it. But all systems have bugs and kinks that come up. This is just a minor problem that we know may happen

  • walt from EyeCare Consultants

    Specialty: Ophthalmology

    February 2016

    Highly recommend MD Office for optometric and ophthalmology practices.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Excellent core program that is customizable and customization remains with future updates. Support staff very responsive. Both phone and email support and direct connectivity available.

    Cons

    Further explanation and examples of recent enhancements would be appreciated. Hard to find fault with a company with such a wonderful track record and superb support. They stay current with CMS requirements.

  • Jason from Kay, Tabas, Niknam Opthalmology Associates

    Specialty: Ophthalmology

    February 2016

    Great EMR software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    They are very friendly and always available if you require support.

    Cons

    Nothing at this time. They are very receptive to any suggestions, and are always offering improvements to their software.

  • Derrick from Kay, Tabas & Niknam Ophthalmology Associates

    Specialty: Ophthalmology

    February 2016

    MD Office is simply the best !!!!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    MD Office has been an amazing addition to ophthalmology. After much hesitation, we decided to join the world of electronic medical records and MD Office was our savior. The software, training and support staff are far superior than any company we interviewed. I recommend their product to any one who is considering EHR. From day 1 to year 4.... We are beyond impressed.

    Cons

    That we didn't go electronic sooner. The choice was undeniable after the presentation

  • Kerri from Nutfield Ophthalmology

    Specialty: Ophthalmology

    February 2016

    MDO Tech Review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The ease of using the software and the support from the company is fantastic.

    Cons

    New updates of software or tips involved would be great to be shared.

  • Barbara from Kay, Tabas & Niknam Ophthalmology Associates

    Specialty: Ophthalmology

    February 2016

    Execeptional EMR

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Exceptional services and great customer support. Very user friendly and training went very smoothly

    Cons

    There is nothing I can say that AI do not like about MD office's product and their customer support

  • Rebecca from Tidewater Eye Centers

    Specialty: Ophthalmology

    February 2016

    MD office PM review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easy for new employees to catch on to. Front Desk can easily use both pm and emr side.

    Cons

    Sometimes it takes a while to get to what you need. Too many clicks.

  • Christy from Tidewater Eye Centers

    Specialty: Ophthalmology

    February 2016

    MDO review

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easily customizable with a multiple physician, multiple location, multiple subspecialty practice was a MUST and MDO delivers

    Cons

    Enhancements are not always timely. Need to be able to implement things on a quicker turnaround

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