Running my private practice is so much easier now! I have referred several colleagues to this product.

ease of use ability to use on my cell phone and iPad ability to prescribe controlled substances

nothing! it is great, I have no complaints

Works well for use as basic escripts but speed needs to be much enhanced and improved pharmacy search. Pharmacy search is the MOST bothersome and TIME consuming aspect of this software the would possibly cause me to change to another vendor. Patient database export is a HUGE feature drawback that is not available.

Most cost effective Easy to process medications

Very very difficult to find pharmacies Pharmacy search algorithm by city or street very poor Setup and options are very difficult to understand and not user friendly Search for patients often hangs or stalls and recent patient list should be much longer I should be able to export my entire list of patients receiving medications on an excel spreadsheet format so that these can be reviewed and assessed in their entirety without searching for patients one by one.

It is hard to say. The billing is confusing. Program is overpriced.

They trick you into signing yearly contract and if provider is no longer using the MDToolbox account they won't refund. In our case 6 months were paid ahead of time and they wont refund.

Extremely easy to use. Just add the patient information-which involved typing in the patient name, cut-and-pasting the address and date of birth, and finding the pharmacy. There is a feature which uses the patients' city and state to assist finding the local pharmacy....again, there are not enough superlatives to describe this product and its affordability.

The product is so easy and simple to set-up and use. The instructions were succinct and immediately worked as it should. I can prescribe even controlled substances in less than 30 seconds. The price for a stand-alone e-prescribing is extremely affordable. I have a small, boutique practice and use OpenEMR, which is a free EMR without e-prescribing. Paying 30.00/month for e-prescribing mandated by Arizona law allows me to continue to serve my small, rural Arizona population. There are not enough superlatives to describe MD Toolbox-RX.

I was not made aware of this product sooner.

Makes my practice functional.

I use this daily. Telepsychiatry would be impossible without it.

none. I am happy with what you offer now.

First and foremost the customer support is great. I get a real person every time which is almost unheard of these days. The support team worked with our EHR vendor to export and import client data. It's easy to set up new users. There are lots of ways to search for a client. Every pharmacy we have ever needed was always listed. Overall a great product. I recommended it to other community mental health centers in my state.

My biggest complain is that there is no option to import vitals into EHR. I keep asking for this capability but so far it is still not an option.

Easy to use, intuitive. Easy to see all the medicine prescribed for the patient. Can send prescription directly to the pharmacy and immediately get back verification that was received.

Difficult to look up an identify pharmacies. Really dislike that pharmacies are identified by number. I would prefer if the software would list the street and city. When looking for a pharmacy, would prefer if list the pharmacies in the specific city and the surrounding cities as well. Patients don’t always know exactly in which city their pharmacy is located and it makes it difficult to find.

Overall efficient and easy to use.

Overall I like the ease of prescribing through this system. Once a patient is entered, it is easy to renew prescriptions and write new ones as well. I don't spend too much time sending scripts compared to other electronic systems I've used.

The system for entering new patients could be improved. Their name, address, birthday, and preferred pharmacy are not together in a format that is easy to follow. You have to look for the fields which is extra effort. Also difficult initially finding the preferred pharmacy. It would make more sense to search by the zip code and see all pharmacies there to choose from.

I was able to figure out how to use it on my own when my secretary was out for a week. The ease of operation is really impressive and there are so few steps to complete the transaction. We are very happy that we chose this system.

Sometimes a prescription request is repeated and this is annoying. Otherwise we do not have any specific problems to report.

Good. Will be our go to choice unless our medical record system begins to include its own e-prescribing functionality.

LOVE the electronic token system for prescribing controlled substances. No more "I lost my prescription discussions," since it goes straight to the pharmacy. Very fair pricing for the functionality. Have had a couple of technical issues and the customer service team was awesome and incredibly helpful.

The interface is a little dated and takes some getting used to. Hoping to see some more robust reporting features in coming updates.

Prescription writing

Great tech support. Wonderful ease of use. Very small learning curve.

Can’t say. There is not anything not to likr

ease of getting assistance no "ticket" req'd

Easy to login, use and log out Ease of getting assistance

Can't do financials and send to 3rd party billers

New state and federal regulations don't give prescribers a choice...you've got to e-prescribe. This proved to be an economy solution, easy to set up, and easy to use once that learning curve straightens out. It's certainly not as easy as having my assistant call the prescription into the pharmacy, but the over-use and diversion of controlled substances required a more secure process. In addition, all my interactions with customer support have been with courteous American english speaking agents who have always been most helpful...that goes a long way!

It is a stand alone e-prescribing soft ware that did not require a large initial investment in my current practice software, and being cloud based, it doesn't care if I have Macs or PCs (I have Macs). At a time when most of my colleagues were scrambling to get compliant with new state requirements for e-prescribing and often spending $1000 plus to upgrade their practice software, I was able to set mine up over the weekend. Then after 30 minutes or so with my software guy, was able with export patient information with a few clicks, and shoot the prescription to their pharmacy. The security tools for writing for controlled substances are also easy to use and felt extremely safe.

The interface in the program is not the most sophisticated, but certainly functional. For me the learning curve was a little steep, but by the time Covid convinced me to retire, I was good enough that I could get a prescription written and sent in about the same time as pen and pad.

Set up was quick and easy. For someone who tends to struggle with technology it was an easy transition.

It would be helpful to have a direct link to the PMP of my state.

My overall experience has been great! It was very easy to set up and easy to enter the patient and pharmacy information into. It has saved me from writing hundreds of prescriptions. Definitely quicker and you can see exactly what date and time you sent the script.

This product has been a life-saver for me and writing prescriptions. It is so easy to use and for me that is important as I struggle with technology. It is very cost effect also, not very much per month. Their Customer service has been great with responding pretty quickly with any issue that I have emailed that about.

The only drawback I have seen is that it cannot interface with an EMR.

Easy enough to operate, and the customer service is very responsive. I especially like how incoming requests from pharmacies can be dealt with in numerous ways, from simply endorsing (which then gets updated to your patient's individual profile) to rejecting for any of a number of different reasons.

Features would be best learned via easily accessible video tutorial--they MAY have these available, but I haven't seen them, and so have just learned over time by either trial and error or necessity. I also think the "find pharmacy" function by both map or by name could be streamlined a bit more.

Easy to add providers and staff. the report funtion by particular staff. Errors by staff/providers

Having to have another provider validate a provider. Admin should be able to or the provider themselves with the COA

It is very easy to use and work in. It is user friendly even to the newest user. The price is great for the quality.

The one thing I don't like is that it automatically populates the pharmacy to the last used. This has led to sending prescriptions to the wrong pharmacy when we're busy because we forget it is set that way.