Meddbase

RATING:

3.8

(5)
Overview

About Meddbase

Meddbase is a fully-secure and scalable healthcare management solution, designed with healthcare experts over two decades to improve efficiency, security and patient care. Meddbase gives peace of mind with world-class security; HIPAA compliant, EU GDPR compliant, ISO27001 certified and SOC2 certified, and is securely accessed from any web-enabled device, anywhere at anytime. Accommodating business models ranging from small practices to global enterprises Meddbase is solving growing challenges covering; booking, clinical, billing, communications, analytics and support modules. The multi-layered system is tailor-made to meet each customer’s unique requirements and prides itself on providing a personal solution. The Booking Module – Improve the patient experience with fa...

Meddbase Pricing

Free trial: 

Not Available

Free version: 

Not Available

Meddbase - Product

Meddbase Reviews

Overall Rating

3.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

2.5

Functionality

3.5

Most Helpful Reviews for Meddbase

5 Reviews

Mick

Medical Practice, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Fantastic Product

Excellent - Overall it a fantastic product that can be configured to accommodate a complex network of clinics and customer requirements.

PROS

Meddbase is a mature product that has been developed over decades and this is apparent in the huge range of functionality that it offers.

CONS

There are some global settings which can only be set to either apply to all clients or no clients, having a choice is often more appropriate as one size rarely fits all.

Reason for choosing Meddbase

See above!!

Reasons for switching to Meddbase

Our old system was no longer fit for purpose

Vendor Response

Thank you for such positive comments. We are thrilled that you view Meddbase in this way. We are always looking for ways to improve our product and your feedback will be taken into consideration for future updates. Thank you

Replied June 2023

Jack

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2010

Online Patient Record System

I would recommend this product to anyone running a medical practice

PROS

MedDBase was implemented in 2009 to help the practice meet more demand from our clients. It's very easy to use, it has a wealth of features and it extremely stable (un like other medical software packages we have used i the past). It provides us with quick access to patient records, supports our medical billing needs and invoices, prescription details and SMS and email services.

CONS

If your broadband goes down it can mean you are without service until you connect your 3G card or backup line. But this time is minimal

Nick

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Has all the potential, however check it is right for you

Mix emotions, has all the potential to be great and all the features. however time commitment was not explained to us and the day-to-day usability didn't suit us. However, the support and meddbase ability to help, listen and change is very good. For the right business, this would be a very good system.

PROS

the ability to save admin time with tagging features in forms and letters. The customer support is great and the Meddbase listen and take on board changes and feedback

CONS

The set-up process is hands-on and not explained in the sales process. the general usability around the system is clunky. However Meddbase are listening and changing, however too late for use and we ended before go live

Reason for choosing Meddbase

The support from Pabau during sales process was lacking

Reasons for switching to Meddbase

To help save admin time - However we stopped meddbase during set up and went back to cliniko

Jack

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2010

MedDBase Medical Billing and patient record system

i would reccomend this product

PROS

MedDBase was implemented in 2009 to help the practice meet more demand from our clients. It's very easy to use, it has a wealth of features and it extremely stable (un like other medical software packages we have used i the past). It provides us with quick access to patient records, medical billing, invoices, prescription details and SMS and email services.

CONS

If you broadband goes down it can be an issue

Paul

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed June 2023

Experience

Too small for them to care.

PROS

It’s robust, and lots of storage. After getting used to it it gets easier but I don’t know if that is a pro.

CONS

User friendliness - non app based. Tried to integrate healthcode but no one really knew what they were doing.

Reason for choosing Meddbase

Robustness. Trapped in a contract.

Vendor Response

Hi Paul, thank you for your feedback and honest review. We appreciate your positive comments about the robustness and storage capacity of our product. We're sorry for any difficulties you encountered with user-friendliness, integrating Healthcode, and the lack of app-based interface. We're constantly working to improve our user experience, and your feedback will be taken into consideration for future updates. We value your business, and we hope to improve your experience with our product. Our account management team have been in touch with you so we can address your concerns further. Thank you

Replied June 2023

5 Reviews