About MEDENT

MEDENT EMR/EHR is an integrated on-premise electronic medical record (EMR), practice management, patient scheduling and medical billing system. It is Meaningful Use certified and includes a dashboard that allows users to track their progress towards attestation.

Chart Central, the main EHR dashboard, gives users one-click access to patient records, messages, documents and labs. The bookmark toolbar feature lets users create bookmarks of the areas in the system they use most, allowing for quicker movement between tasks.

Each patient chart includes a timeline that displays health history in order, starting with the most recent events. New items in the chart can be set to bold for quick identification, and patient photos are...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

29 Reviews of MEDENT

Average User Ratings

Overall

3.91 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(6)

6

3 stars

(4)

4

2 stars

(1)

1

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 29 results

September 2018

User Profile Picture

pooja from KothariFitness

Verified Reviewer

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

excellent EMR

IT IS VERY GOOD OVERALL BUT THERE ARE SOME FEATURES THAT SHOULD BE UPDATED

Pros

EASY TO USE VERY UNDERSTANDING MAKES WORK EASIER

Cons

THE USE OF CAPITAL LETTTERS IMPORTING PICTURES SHOULD BE EASIER AND MEDENT MOBILE NEEDS TO BE UPDATED AND HAVE MORE FEATURES

March 2018

Alex from New York Urology Specialists

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Integrated, highly customizable EMR/PM

I'm an urologist. Like any EMR/PM it has it's limitations and 'wish for' features that need to be updated - unfortunately EMR vendors have to devote a lot of time to developing/managing Medicare compliance with incentive / quality of care rules instead of focusing on useful features. in the big scheme of things, this EMR/practice management system does all you need it to do effectively and without major problems. Technical issues are rare and are immediately addressed. While I was concerned that there is no 24/7 customer service prior to signing with them, there is really no need for it (but they do have emergency response in case of problems though they don't advertise it).

Pros

Great US based customer support No major bugs - well integrated with billing; full range of options Highly customizable - it helps to be technically aware to take advantage of all the things that are possible to do with it. Clean straightforward design Fully integrated with faxing, billing/ERA, eRx, labs, patient reminders by phone/text, etc.

Cons

Some interfaces and features need to be updated to 2018 - minor issues mostly. It's a flat design with no pop-up windows or tabs for different accounts; need to open separate windows for each patient.

December 2021

William from Orthopedic Institute of Pennsylvania

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

December 2021

Horrible Support

Poor. They have failed to update the platform and modernize to todays standards. Customer service is horrible. We are shopping for a new system

Pros

Its simple to a point. Its easy for the physicians and hell on the back office

Cons

It has not been modernized. Does not work well with add-on software and cost a fortune to find that out. No one answers the phone and they take forever to get back to you. They do not do a good job at trouble shooting updates and of course don't answer the phone after pushing the update live. The list just goes on.

Reasons for Choosing MEDENT

I would not

October 2021

Paul from Dr. Paul Newhart

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2021

Can't go wrong with MEDENT

Fantastic! Excellent customer service, very user friendly

Pros

Ease of use...very easy to pick up on workflow

Cons

Price...A bit more costly than others..however the quality made up for it

Reasons for Switching to MEDENT

Office I worked in switched

July 2018

Anand from A & S. Khandelwal Md Inc

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Functionality

4.0

July 2018

MD

Overall very satisfied with this products & when compared, always found that we were ahead in functionality & low in cost compared to other system. Product paid for itself withing 1 yr of immplementation. Improved productivity by 50% by 2nd year.

Pros

Very cheap to run. 5 providers with 15 work stations in the office with complete EMR & billing system costs. Excellent support. Very conscios about practice cost. Exellent help in meeting meaningful use & other quality matrix.

Cons

1. Poor weekend support. 2. Updates are slow to come 3. Programming errors are slow to rectify. 4. Prescription writing has deteriorated recently, slow to improve functionality