Costing us much more in payroll hours and employee frustration. We have had two people from our billing office (who have been here for many years) threaten to quit, which would be disastrous.

Medent is very user friendly. Easy to quickly chart on patients and find needed information in the chart.

Clean straightforward design. Fully integrated with faxing, billing/ERA, eRx, labs, patient reminders by phone/text, etc.

Very conscios about practice cost. Exellent help in meeting meaningful use & other quality matrix.

I like that it is very detailed and there is a lot of information you can find using the software, such as important patient info.

I also like that you can customize the color of the theme based on what you like. I also like that it is well organized into different categories so it is easier to find what you are looking for.

The customer service is fantastic. The software is so easy to use & is user friendly.

Medent is used st my practice across the entire staff, so we are all on the same page. My experience so far has been pretty fair since I now have the jist of how the software works.

Medent is super user friendly and easy to use. It can be customized to each user to make it most beneficial.

If I have any issues or questions, their customer service/technicians are super friendly and quick to assist.

No major bugs - well integrated with billing; full range of options. Highly customizable - it helps to be technically aware to take advantage of all the things that are possible to do with it.

I enjoyed the layout of a patient's chart once you got in it the most. Everything was so easy to see.

Inferior training prior to implementation. Processes are much more time consuming and cumbersome than with our prior practice management software.

Updates are slow to come. Programming errors are slow to rectify.

Great, our internal IT company did a lot of customization.

Medent was very easy to use for billing purposes. It had a nice layout so you could easily see what paid on what and what hadn't paid.

They have failed to update the platform and modernize to todays standards. Customer service is horrible.

Our practice has had trouble recently with some of the hardware provided by the vendor.

Overall I found it a good product for all the uses we had in our practice.

User friendly, easy to customize to an extent and able to use across multiple locations.

Sometimes it can still be confusing if I don't know where to click or look but I am learning as I go each day.

Medent is one of the many EMR’s I’ve used and it is ultimately my favorite. It is user friendly and easy to navigate.

I also dislike that some of the categories in a patient's chart are confusing if you don't know what they are.

The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

US Dollar

MEDENT EMR/EHR is an integrated on-premise electronic medical record (EMR), practice management, patient scheduling and medical billing system. It is Meaningful Use certified and includes a dashboard that allows users to track their progress towards attestation.


Chart Central, the main EHR dashboard, gives users one-click access to patient records, messages, documents and labs. The bookmark toolbar feature lets users create bookmarks of the areas in the system they use most, allowing for quicker movement between tasks.


Each patient chart includes a timeline that displays health history in order, starting with the most recent events. New items in the chart can be set to bold for quick identification, and patient photos are included to link faces with important health information.


MEDENT allows providers to look patients up by multiple pieces of identifying information, including insurance policy number, phone number or from a list of upcoming appointments. It can be deployed in the cloud or as an on-premise system with cloud backup capabilities.



LongDescription

Meaningful Use Certified

Self Service Portal

E-Prescribing

Practice Management

EMR/EHR

Medication Management

For Cardiologists

Patient Records Management

Drug Reference Database

For Ophthalmologists

For Obstetrics & Gynecology

Windows 7

Windows Vista

Windows XP

Web browser (OS agnostic)

Windows 8

2-10

11-50

51-200

MEDENT

Not Offered

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

MEDENT vs Mindbody

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