MEDENT vs NextGen Office

RATING:

4.0

(33)

MEDENT has 33 reviews and a rating of 3.98 / 5 stars vs NextGen Office which has 1257 reviews and a rating of 4.02 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (33)
4.0 (1257)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
September 27, 2022
March 27, 2024
Pros/Cons
  • Pros

  • Medent is very user friendly. Easy to quickly chart on patients and find needed information in the chart.
  • Clean straightforward design. Fully integrated with faxing, billing/ERA, eRx, labs, patient reminders by phone/text, etc.
  • Cons

  • Costing us much more in payroll hours and employee frustration. We have had two people from our billing office (who have been here for many years) threaten to quit, which would be disastrous.
  • Inferior training prior to implementation. Processes are much more time consuming and cumbersome than with our prior practice management software.
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  • Pros

  • Great features (if you can get them installed), good ease of use.
  • Support team was very helpful on getting the software up and running. I love that this program is on the cloud and I can access it from anywhere and they information is stored in the cloud.
  • Cons

  • Worst is that it is inefficient. Also, that they will have a feature we like and it will be broken with the next upgrade.
  • The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.
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Pricing Range
$
$
$
$
$
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Product Demo
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8 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos