About Medesk

Medesk is an occupational health software designed to help ophthalmologists, independent surgeons, pediatricians, and other businesses in the healthcare sector distribute workload among doctors and track patients’ retention rates. Administrators can manage online appointments and maintain electronic health records (EHR) in a centralized dashboard.

The platform enables managers to schedule reminders, follow-up patient visits, upload documents and process payments. Healthcare professionals can ensure the security of patients’ data whilst maintaining compliance with General Data Protection Regulation (GDPR) protocols. Medesk allows medical practitioners to receive feedback regarding service quality and gain insights into marketing, finance and sales operations. A...


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Supported Operating System(s):

Web browser (OS agnostic)

39 Reviews of Medesk

Average User Ratings

Overall

4.7 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(32)

32

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 39 results

May 2021

Juan Manuel from Fast Medic

Verified Reviewer

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Medesk Fast Medc

Pude dominarlo en 3 días

Pros

Es muy intuitivo, cuenta con todo lo necesario para administrar una clínica con especialidades y a precio razonable variable facilitando la etapa preoperativa. Cuenta con buenas plantillas precargadas, facilidad de teleconsulta y citas en línea, entre otros

Cons

Le hace falta para Perú la facturación electrónica y mejorar el UX de las citas en línea para pacientes

Reasons for Choosing Medesk

Precio escalonado lo cual no incrementa mis costos fijos, y cuenta con todas las funcionalidades necesarias a bajo precio.

Response from Medesk

Replied May 2021

Juan manuel, gracias por su fantastica opinion, ademas de ayudarnos tambien ayuda a sus colegas a reconocer un producto de calidad, sobre la facturacion electronica en Peru es una de nuestras prioridades y en breve estara disponible. Un saludo de Medesk Team)

February 2021

Michel from NEURO-SENS KIDS

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Plataforma amigable y funcional

Ahora somos una empresa mucho más ágil y nos ha permitido tener mayor control de nuestros pacientes, así como mejorar la cercanía con ellos.

Pros

La personalización de nuestros formatos de trabajo, la facilidad para agendar a los Pacientes. Es una plataforma muy completa y eficaz!

Cons

Falta mejorar la parte de resúmenes estadísticos, los cuales son de gran ayuda a la hora de pagar por comisión a los empleados o para la toma de decisiones sobre campañas de marketing.

Reasons for Choosing Medesk

El costo era menor y me encantó la cercanía con la que puedes personalizar tus plantillas

Reasons for Switching to Medesk

Principalmente porque podía digitalizar los expedientes de mis pacientes y mejorar mis bases de datos y la diferencia de precios.

Response from Medesk

Replied February 2021

Michel, no se puede pedir mas de un cliente contento.Su opinion llegara a todo el equipo de Medesk, les mejorara su dia. Un saludo

August 2021

Thomas from Your Choice Medical

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2021

Review Medesk

Generally excellent - we have high clinical and medical standards and includes keeping good safe records

Pros

Web based Can sore documents and photos Can have an organised template upon which notes can be written Good templates Excellent for contaxting GP practices to update them on our activities and request input

Cons

1/ Medical Hx is not on one page that can be scrolled down 2/ Meds can be stored on a medications list page 3/ Problems and or diagnosis list page 4/ additional functionality has additional cost - some times this is OK, but not always eg text service integration

Reasons for Choosing Medesk

Cost and value for money

September 2019

Dessislava from Pretty woman cosmetic clinic

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

September 2019

Unprofessional company

Terible experience .I lost one month talking to the company and felt that I am asking them for a favour until I lost my patient and cansal my direct debit for the Medesk I have also ask for refund of the first monthly pay as I never managed to use the softwere and still no refund given Medesk has just took the money and no any customer services support,I was not given access to ther product and services for 1 months

Pros

I was not given access to the softwere for 1 months customer support team were to busy to deal with my Company request After 1 months I managed to log in from my phone only.When I log in all the consnt forms were not in the system I did not like this Company but had to rate one star in order to do the review

Cons

I was not given a chance to use the soft where

Response from Medesk

Replied October 2019

We are very sorry that you felt unable to use our platform. Our customer support team tried to contact you on multiple occasions to provide support, including several offers of a free visit to your clinic to help you. Unfortunately, you chose not to accept. If you would like to take advantage of our in-person support, we would be happy to try again and give you free access to Medesk for 2 weeks so that you can truly appreciate all the features of the system.

June 2021

Mauricio from Net Welless

Company Size: 2-10 employees

Industry: Medical Devices

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

June 2021

plataforma estética

mi experiencia es muy buena, y sobre todo las personas de soporte tienen una tremenda disposición a ayudar.

Pros

Que tiene muchas opciones y que ellas pueden ser editables a lo que más requiera la empresa

Cons

que es muy compleja al inicio y se necesita mucha ayuda de soporte.

Reasons for Choosing Medesk

porque eme entrega más herramientas para mi empresa

Response from Medesk

Replied June 2021

Buenas Mauricio, muchas gracias por su opinion), cada dia mejoramos para que su experiencia sea la mejor posible)