Medfusion Patient Portal software


3 reviews(3.5/5)
3 reviews(3.5/5)

Medfusion Patient Portal provides doctors and hospitals with an online patient portal solution that integrates with electronic health record (EHR) providers. Patients have access to their personal health records, clinical care summaries (CCDs) and prescription renewal/appointment request modules.

Medfusion Patient Portal helps physicians to manage patient engagement and provides a dashboard to track progress towards attesting for both stages of Meaningful Use.

Medfusion Mobile gives both healthcare professionals and patients the ability to access the portal via a mobile device. The solution is compatible with Android and iOS devices which allows patients to book appointments through mobile devices.

The solution also includes an online bill pay module that can integrate with practice management solution. This module handles all of the credit card processing for patient payments and provides daily direct deposits into the practice’s account.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Linux , Web browser (OS agnostic) , Windows 2000 , Windows 8

3 Reviews of Medfusion Patient Portal

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  • Sherry from Physicians East

    Specialty: Other specialty

    Number of employees: 201-500 employees

    May 2018

    Terrible patient portal compared to others

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Need to know that a request was received and physician office will respond within a 24 hour period. I.e. send an email back that it was sent and accepted.

    Pros

    Able to log in and hopefully see information, and documents. Sadly they are never there when you want to view.

    Cons

    Limited subject line, and needs better flow of reviewing records. Should have more characters for subject. Have to put in message

    This review was submitted organically. No incentive was offered
    Review Source
  • Lisa from Montclair Breast Center

    Specialty: Other specialty

    Number of employees: 11-50 employees

    April 2018

    Set up

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that you can go in and change the forms. I find it easy to maneuver through the form building process.

    Cons

    Once something is put in the patient portal it's not that simple to have it removed. Patient's don't understand coding language and they get upset when they misread the diagnosis. Trying to have it removed is difficult. This was not explained well before implementation.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Pat from Women for Women Obstetrics & Gynecology

    Number of employees: 11-50 employees

    November 2017

    The Medfusion Patient Portal has been an extremely useful tool to use in our practice.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Well, it helped us achieve Meaningful use and now MIPS. It keeps us HIPPA compliant when we need to send clinical information to our patients, it streamlines refill requests (relieving telephone volume).

    Pros

    The Patient portal is an extremely useful tool for the patients, doctors & staff. It has also contributed to us meeting Meaningful Use & now MIPS. Patients can request refills to nurse, ask general questions to staff and more. We can send clinical notes & lab reports automatically or on demand and it is HIPPA compliant . We also use it for sending email blasts to our patients with updates on our practice and even urgent office closure. It works hand & hand with our EMR system. Great tool.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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