MediLinks Software


 

Made for inpatient and outpatient rehabilitation, MediLinks is an web-based, patient management solution. Included in the system is features like team conferencing, standarized Crystal reports, text message alerting, drag and drop scheduling, and more. 

MediLinks provides collaborative tools to assist different team roles to work and communicate together with more fluidity. One of these tools is customized charting that combines information from physicians, therapists, and nurses into a shared view. 

In addition, MediLinks offers reporting tools that presents data in real-time with graphs and charts showing trends in appointments, internal tasks, and new patient data. This information can also be exported to PDF's and spreadsheet. 

The MediLinks solution is recommended to midsized health care practices. Users can access the system through mobile methods such as iPads and smart phones. 

 

MediLinks - Billing Review
 
  • MediLinks - Billing Review
    Billing Review
  • MediLinks - Charge Capture
    Charge Capture
  • MediLinks - Compliance
    Compliance
  • MediLinks - Document Alerts
    Document Alerts
  • MediLinks - Priority management
    Priority management
  • MediLinks - Reporting
    Reporting
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

10 Reviews of MediLinks

 

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Software Advice Reviews (2)
More Reviews (8)

Showing 1-2 of 2

Aimee from St. Luke's Rehabilitation Institute
Specialty: Physical therapy / rehab
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Medilinks in outpatient clinics

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Medilinks keeps us up to date on our Medicare and Joint Commission documentation guidelines, has good support for concerns and we have benefitted from the ability to have the option to change our templates.

Cons

No ability to have quick text, task lists are slow to load as are reports. Would benefit from quicker ability to respond to customer issues instead of waiting for next update.

 
 

Misti from MMH - West Texas Therapy
Specialty: Hospital
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Medilinks takes the need for "thinking" out. The software is able to track anything from referral dates and authorizations to when Gcodes or Progress Summaries are due. It can be customized to track your state regulations as well. The billing is simple and efficient allowing you to submit charges when ready and hold others that are being reviewed. Medilinks also automatically checks for CCI edit rules and helps you bill for the 8-min rule correctly (allowing you to increase and/or decrease your units by the total time spent with the patient). The service dept is easy to get a hold of and promptly responds to our needs. We have had a great experience with them and highly recommend this software.

 
 
 
Showing 1-8 of 8

Amy from CarolinaEast Rehabilitation Hospital
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

September 2017

September 2017

Great Addition to our Rehab EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

reports, compliance, ease of use, customer service

Pros

Medilinks has made meeting regulatory guidelines so much easier. They stay up to date on the industry changes and help the facility make a smooth transition when changes in the software are necessary. The availability of reports makes it easy to stay up to date on compliance and makes tracking patient's progress much easier. The software is user friendly and training new staff is usually quick and easy.

Cons

Some of the branches in the documentation can be a little time consuming but it is to ensure the most accurate scoring and documentation.

Source: Capterra
 

Krin from Aspirus

August 2017

August 2017

Offers leaders tools to manage their therapy business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Offers reports to quickly manage and make decisions regarding your financials, allows for tracking therapists compliance to documentation requirements. Helps you stay abreast of new regulatory requirements.

Cons

Documentation templates could be streamlined for better efficiency.
The look of the document when it interfaces to EPIC could be better.

Source: Capterra
 

Kirsten from Chatterbox Pediatric Therapy Center
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Our experience has been extremely positive! Outstanding product and support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have saved so much time with electronic documentation. It has streamlined our practice!

Pros

Before we started using Medilinks our clinic was using paper-based documentation and buying this software has been one of the best things our practice has ever done for the following reasons
-Interfaced with our current scheduling system Appointments Everywhere
-Extremely easy to learn and start using
-Phenomenal customer services including onsite initial training and continual check in from the SLP and OT software engineers, fast turn around time with responses to problems that arise, and friendly and knowledgeable support staff.
-Very easy to learn and use and has saved us so much therapist documentation time
-Software engineers worked with us to customize reports and therapy notes for our facility
-The software contains many useful reports to help mainstream your practice
-Weekly online meetings to help you make the most of your software
-You can access the software anywhere you have a computer
-Convenient reminders for upcoming evaluations and progress reports

Cons

With any software there are updates so keeping up with minor bug fixes has been the only drawback we have encountered but it's never anything major.

Source: Capterra
 

Steve from Carson Tahoe Health
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

This is a superb product for outpatient therapy services.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Reduced or eliminated GOBS of paper processes used to track Part Caps, etc....

Pros

Monitors all Medicare requirements. Tracks Authorizations, etc. If you use it properly, this system prevents all possible fall-outs!

Cons

Complicated and expensive. The complexity is a necessary evil to ensure zero fall-outs/failed claims.

Source: Capterra
 

Sara from ProMedica

August 2017

August 2017

Medilinks has been a great purchase for our multidisciplinary clinics.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The compliance has been the greatest asset to this product. The research and end result that this team puts into their product with the CMS rules is outstanding.

Cons

We are on the classic version of this product and I wish it was more intuitive than what we have currently. We are upgrading to the .com version which is going to solve some of the issues we have currently.

Source: Capterra
 

Lisa from Midland Health - West Texas Therapy
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

August 2017

August 2017

Very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ease of use and the visual appearance of the product are superb. There was very little learning curve when going from their prior version to the current version as Mediware made it so very user friendly. We trained our entire staff in a few hours in an afternoon.

Pros

I have been in the physical therapy profession for 25+ years. Started on paper and have used a few other software programs before using Medilinks. The improvements that have been made over the past couple of years to their outpatient platform have been outstanding in regards to helping me keep up with all the requirements that payors now require. From G-codes to authorization tracking to alerting to the next MD visit, Medilinks has it all.

Cons

My least favorite part is the inability to send messages to multiple users at once. Certainly not a deal breaker.

Source: Capterra
 

Misti from MMH - West Texas Therapy

August 2017

August 2017

Medilinks has been very easy to use and to work with!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The system takes away the need to "think". It tracks everything from referral dates, and authorizations, to when Gcodes and Progress Summaries are due. The notifications are easy to work which makes the front office simple and efficient.
No cons at this point. (been on the latest version for about a year and a half, but with Medilinks 8years now)

Source: Capterra
 

Ben from Burke Rehabilitation Hospital
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Great customer support, very responsive. Regulatory compliance excellent. Very pleased overall.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Uniform, comprehensive, professional, compliant EMR program with ongoing, very responsive team of engineers and clinical support specialists.

Pros

The clean look of the documentation is much improved from earlier versions we've used. The team is very responsive to our many requests and questions - they are wonderful to work with and took a lot of the stress out of our go live. All Medicare and other regulatory compliance issues are well taken care of, and our documentation is as thorough as it could possibly be. Everything is right there for easy access. The AE scheduling package is great for our very busy clinic, with multiple locations.

Cons

The software can be overly rigid - it can be difficult to alter or delete billing codes after a note has been signed. Since we were used to a more customized package in the past, adjusting to a more standardized content is an ongoing challenge. The billing review screen is confusing, and I would like, as an administrator, to be able to chart review my staffs' schedule as they see it, and edit billing if needed and annotate. In AE, we would like to be able to purge appts in batches even if they were scheduled individually.

Source: Capterra