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> Reviews of Mend. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mend is a good fit for you!

Source: https://www.softwareadvice.com/medical/mend-profile/reviews

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Mend Reviews

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[Overview](https://www.softwareadvice.com/medical/mend-profile/)

Reviews

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# Mend Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(673)

4

(170)

3

(47)

2

(20)

1

(10)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.6

Value for money

4.5

Functionality

4.5

* * *

### Pros

"Excellent form of communication that is very convenient for someone like myself who is limited by disabilities, modes of transport, and financial resources, especially in senior years."

"I am able to be seen by qualified providers through telehealth appointments with the same level of care I would receive in the office."

"I love the flexibility it offers by allowing me to communicate with my healthcare providers via messages, video or forms, which perfectly suits my needs and preferences is great."

### Cons

"Sometimes I get booted off when there’s a phone call that comes in during the session and I’m not sure how to turn it off make it where they don’t come in and boot me out of the class and then I have to read login and all that"

"Unbelievable amounts of reminders and links and calls to remind me of the upcoming appointment."

"My microphone wasn't working, which is odd because it worked with everything else that needs a microphone."

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Mend Reviews, Pros and Cons - 2026 Software Advice