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Ratings & Reviews

Overall Rating

4.26 / 5 (132)

3.95 / 5 (221)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

July 16, 2020

February 20, 2020

Pros/Cons

  • Pros

  • The thing I love most about this product is how easy it is for clients to use to connect with me for sessions. It runs really well.

  • I like the ability to use the service with both the website and the mobile app. Customer service has a chat feature which is very helpful and timely.

  • Cons

  • There are still a few issues we are working out, but customer service is always quick to resolve them when they come up.

  • Not sure of any for now. But if all needed buttons will show for easy accessibility it will be awesome

  • Pros

  • I love the functionality of this robust program. We are still learning to use it more efficiently and it continues to grow with us.

  • Love that you can track just about anything anyone does. It is very detailed and fairly easy once you get through the learning process.

  • Cons

  • Reporting- The canned reports are okay, but the ability to build custom reports is lacking and cumbersome.

  • Have had some customer support issues, but they are improving, senior management team has seen a lot of turnover, needs to have a compatible acute care solution for hospitals

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

6 Recommendations

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots