Henry Schein MicroMD Software

3.24 / 5 (21) FrontRunners®

About Henry Schein MicroMD


Henry Schein MicroMD is a cloud-based practice management solution that helps healthcare professionals to streamline workflows and manage practices. With Henry Schein MicroMD, small and large practices, as well as community health centers and billing services, have access to a certified EMR, practice management and document management solution.

The Henry Schein MicroMD solution streamlines daily practice operations and helps practices to eliminate paper-based operations. The software can be installed on-premise or as a cloud-based solution and can be customized for different practices including cardiology, internal medicine, pediatrics and dermatology, along with many other specialties.

Henry Schein MicroMD EMR is fully certified for meaningful use. Additional features include ePrescribing, a patient portal and templates that can be customized to each specialty.

Henry Schein MicroMD PM provides billing, patient scheduling and claims management, as well as offering reporting and data security tools. In addition to these features, MicroMD document management system helps to eliminate paper workflow by capturing and storing documents and then sharing them across the organization and even multiple sites.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

21 Reviews of Henry Schein MicroMD

Average User Ratings

Overall

3.24 / 5 stars

Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

Ratings Snapshot

5 stars

(5)

4 stars

(5)

3 stars

(5)

2 stars

(1)

1 stars

(5)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 21 reviews

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January 2016

Garrett from Consultants in Ophthalmic & Facial Plastic Surgery


Ease-of-use

5.0

Customer support

5.0

Functionality

4.5

January 2016

Easy to Use, Lots of Flexibility

Pros

You can customize things yourself on the fly without having to call support or pay extra fees. I'm not sure what some of the negative reviewers are talking about, but I'm guessing they didn't pay attention during training. You can easily create your own templates and even separate templates for different doctors/conditions/types of visits if you want. We are a subspecialist and there were really no specific products tailored to our practice and that is why we ultimately selected this EMR because there is so much flexibility and you don't even have to use the same templates for every provider. Some of our doctors like check boxes, while others like to free text in certain areas of the encounter. You don't have to pick one or the other with this product. Also, we evaluated several EMR's before implementing MicroMD in June 2015 and we felt this was one of the easiest products to train staff on. Much less complicated than hospital-based EMR systems we considered.

Cons

Like any EMR product I am sure, there are some quirks and added functionality you would like to see. But, as another reviewer mentioned they allow users to submit suggestions for improvements. Despite my colleague's skepticism, I can vouch that even in only a little over a year and a half that we have been using the product there have already been several upgrades that have been made with updates to new versions. One other point for practices to consider is that this is a server-based (as opposed to cloud based program), we were already running our practice management on a server through VPN's for multiple offices so we were fine with this. But something to consider if you are thinking you would like Internet based login without owning a server.

December 2015

RACHEL from DRS. LEWIS AND LEWIS, P.A.


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

December 2015

Positively affirmed of choosing MicroMD daily

Pros

I researched and met with a variety of EHR and PM software vendors before deciding on MicroMD. This was a difficult process because I have a multi-specialty group practice, and wanted to find an application to properly support 2 specialties. I have been live on both software applications for over 3 years. The applications are very user friendly, and support is always available and helpful. The transition to ICD-10 was seamless. I have also successfully met Stage 1 and 2 of meaningful use plus successfully passed a pre-payment audit. The PM software is user friendly, and any new employees are easily trained to use it. My previous vendor was Medical Manager, and MicroMD was able to successfully transfer all of my Medical Manager data into their system. I didn't have to work on 2 systems like most practices have to do in the beginning. The PM billing applications are also user friendly. The multiple financial reports that can be generated are extremely helpful.

Cons

Annual support and maintenance fees are costly, but I don't know how they compare to anyone else. This may be an average cost of doing business with EHR to meet government regulations. The hourly fees for training are also a little high, but due to the product's ease of use, the amount of training needed may be minimal.

February 2017

Nicole from Southern Illinois Regional Wellness Center

Company Size: 11-50 employees


Ease-of-use

2.0

Value for money

2.0

Customer support

2.0

Functionality

1.0

February 2017

MicroMD EHR review

This product is not user-friendly at all. The reporting systems are so antiquated and not easy to use. The reporting is not geared towards reporting outcomes for CMS (UDS reporting and meaningful use). To print reports Micro-MD requires you to use plus signs and equals signs, it is 2017. It should be a lot easier than that to print reports. Not UDS friendly, you cannot filter reports any way you want too. Micro-MD cannot build interfaces (flat-file transfers) with companies to streamline reporting and sending patient encounters to insurance companies.

Pros

Support is okay they respond to request quickly.

Cons

Cannot build flat file transfers (interfaces with other companies). Reporting is antiquated. Micro-MD does not have the ability to scrub invoices which create more work for our billing dept. We are an FQHC and have very specific billing and reporting requirements, Micro-MD has not been helpful with any of this. The PM and EMR applications are not well integrated. When we asked them about UDS reporting and flat-file transfers they informed us that they could not do that it would take to many hours of work to create these interfaces. Their solution was a new add-on they creating might be able to help but it would cost extra and still would have the information we needed at our fingertips. And no one from the company even discussed what this new software add-on would do or presented it us to see if it was something that could possibly work to resolve our issues with Micro-MD.

February 2017

Brad from viewpoint dental

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Awesome software

Have used Henry Schein software for years, easy to use robust and updated consistently. The only software you'll ever need to buy

Pros

ease of use but full of features.

October 2018

Nicole from San Diego Sports Medicine & Ortho Center

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Functionality

5.0

October 2018

Easy ordering!

Pros

I have been with at least two practices that order from here and have never heard a complaint in regards to ordering and they will always keep you updated if something is on back order or delayed.

Cons

I personally did not order from them but other staff members have and did not hear one complaint from them.

January 2016

Jennifer from Lake Howell Family Medicine


Ease-of-use

4.5

Customer support

3.5

Functionality

5.0

January 2016

Adaptable software makes my life easier

Pros

The EMR has a great deal of customization. We are able to adapt to multiple workflows and needs. The company also tries hard to adapt the software based on user feedback.

Cons

I wish that customer service response was a little faster.

April 2017

mary from senders pediatrics

Company Size: 11-50 employees


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

April 2017

Micro Survey

please go back to your customers being able to have a human contact in place, instead of entering and putting in a ticket and feeling as if they are a number.

Pros

the reports- if you want specific detail, you have it. if you wish to make new CPT codes and add something to them for reporting you have it.

Cons

the reports. some do not make sense. when you enter- no credits and credits appear anyway. this is frustrating

March 2015

Dean from Roswell Family Care


Ease-of-use

3.5

Customer support

4.0

Functionality

4.0

March 2015

Teview of software

Pros

It fits our clinic's needs for quick charting. I also like the interface with billing.

Cons

It's a little pricey on monthly fees for everything. The fees add up if you have multiple providers.

May 2018

Emily from lgh

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

4.0

Functionality

4.0

May 2018

Great System and Functionality

Pros

The system for products was easy to use and very user friendly. I do not use often but when I do I found it easy to pick up where I left off.

Cons

I do not have any specifics that would be classified as negative. I found that the system was easy to use.

August 2018

DOROTHY from The Family Foot Care Group

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

August 2018

GREAT PRODUCT

. Certainly worth looking at in trying out. Very good for specialty care and specialist doctors

Pros

This is a great company and the support is helpful hintEasy to use online.Company has been around a long time.

Cons

Just the usual problems of connectivity into downtime in the Internet. That's really more issue with the Internet locally and not the service used by the software company

August 2016

Sue from Inner City Health Center


Ease-of-use

1.5

Value for money

2.5

Customer support

1.0

Functionality

1.5

August 2016

extremely cumbersome

Pros

flow of patient visit is logical, other than that I don't like much about this product.

Cons

To create a phone message from a lab result screen requires ELEVEN clicks!!! Transition from ICD9 to ICD10 has been terrible - codes are not accurate and specific wording from the ICD10 coding book is often nowhere in the EMR. Unable to minimize current screen to look at other information in the patient's chart

September 2018

Bonnie from Hunter Vision

Company Size: 11-50 employees

Review Source