Henry Schein MicroMD software


20 reviews(3.0/5)
20 reviews(3.0/5)

Henry Schein MicroMD is a cloud-based practice management solution that helps healthcare professionals to streamline workflows and manage practices. With Henry Schein MicroMD, small and large practices, as well as community health centers and billing services, have access to a certified EMR, practice management and document management solution.

The Henry Schein MicroMD solution streamlines daily practice operations and helps practices to eliminate paper-based operations. The software can be installed on-premise or as a cloud-based solution and can be customized for different practices including cardiology, internal medicine, pediatrics and dermatology, along with many other specialties.

Henry Schein MicroMD EMR is fully certified for meaningful use. Additional features include ePrescribing, a patient portal and templates that can be customized to each specialty.

Henry Schein MicroMD PM provides billing, patient scheduling and claims management, as well as offering reporting and data security tools. In addition to these features, MicroMD document management system helps to eliminate paper workflow by capturing and storing documents and then sharing them across the organization and even multiple sites.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 8

20 Reviews of Henry Schein MicroMD

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  • Bonnie from Hunter Vision

    Specialty: Ophthalmology

    Number of employees: 11-50 employees

    September 2018

    Convenient

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very competitive prices compared to other local medical carriers. Fast shipping and flat rate over a specific amount order.

    Cons

    The website itself is not too user friendly. I can be changed a bit to wear it can be more user friendly. Product names must be pretty specific in order to locate them correctly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • DOROTHY from The Family Foot Care Group

    Specialty: Podiatry

    Number of employees: 2-10 employees

    August 2018

    GREAT PRODUCT

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    . Certainly worth looking at in trying out. Very good for specialty care and specialist doctors

    Pros

    This is a great company and the support is helpful hintEasy to use online.Company has been around a long time.

    Cons

    Just the usual problems of connectivity into downtime in the Internet. That's really more issue with the Internet locally and not the service used by the software company

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Steve from Ankle & Foot Specialty Clinics, LLC

    Specialty: Podiatry

    Number of employees: 2-10 employees

    July 2018

    Physician who uses it at the hospital.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This program makes my day easier. It allows me to get work done that would normally take me longer the previous way.

    Cons

    Not much to dislike. Tutorials are weak. More utube videos would help. Background colors are kinda boring.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Daniel from XSales® Mobility

    Number of employees: 51-200 employees

    June 2018

    With family members it has been very useful, it adapts to the needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is good but it can be improved a lot, I trust it

    Pros


    I really like the fact that any questions we have had have answered us, and are patient with any suggestion that is made either of interface or functionality of the application

    Cons


    It is very slow at times and sticks, in case of an emergency I think it would not be the fastest option and therefore makes it a bit tedious

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Emily from lgh

    Specialty: Hospital

    Number of employees: 5,001-10,000 employees

    May 2018

    Great System and Functionality

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The system for products was easy to use and very user friendly. I do not use often but when I do I found it easy to pick up where I left off.

    Cons

    I do not have any specifics that would be classified as negative. I found that the system was easy to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tagreed from Alqwayiyah Female College

    October 2017

    Henry Schein MicroMD provides simple yet powerful EMR and practice management solutions that facilit

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The EMR has a great deal of customization. We are able to adapt to multiple workflows and needs. The company also tries hard to adapt the software based on user feedback.

    Cons

    Have used Henry Schein software for years, easy to use robust and updated consistently. The only software you'll ever need to buy

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Annie from CBT PSychological Associates

    Specialty: Psychology/therapy

    Number of employees: 11-50 employees

    April 2017

    Overpriced

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Was only used for a very short time but it did have all the things we were looking for to use in our practice but it was just a charge for everything. I don't want to say it's not a good product to use but if you feel that it would be beneficial for your business go for it. But for our small practice, we would not use all the features that they offered.

  • mary from senders pediatrics

    Specialty: Pediatrics

    Number of employees: 11-50 employees

    April 2017

    Micro Survey

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    please go back to your customers being able to have a human contact in place, instead of entering and putting in a ticket and feeling as if they are a number.

    Pros

    the reports- if you want specific detail, you have it. if you wish to make new CPT codes and add something to them for reporting you have it.

    Cons

    the reports. some do not make sense. when you enter- no credits and credits appear anyway. this is frustrating

  • Brad from viewpoint dental

    Number of employees: 11-50 employees

    February 2017

    Awesome software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Have used Henry Schein software for years, easy to use robust and updated consistently. The only software you'll ever need to buy

    Pros

    ease of use but full of features.

    Review Source: Capterra
  • Nicole from Southern Illinois Regional Wellness Center

    Specialty: Family medicine

    Number of employees: 11-50 employees

    February 2017

    MicroMD EHR review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This product is not user-friendly at all. The reporting systems are so antiquated and not easy to use. The reporting is not geared towards reporting outcomes for CMS (UDS reporting and meaningful use). To print reports Micro-MD requires you to use plus signs and equals signs, it is 2017. It should be a lot easier than that to print reports. Not UDS friendly, you cannot filter reports any way you want too. Micro-MD cannot build interfaces (flat-file transfers) with companies to streamline reporting and sending patient encounters to insurance companies.

    Pros

    Support is okay they respond to request quickly.

    Cons

    Cannot build flat file transfers (interfaces with other companies). Reporting is antiquated. Micro-MD does not have the ability to scrub invoices which create more work for our billing dept. We are an FQHC and have very specific billing and reporting requirements, Micro-MD has not been helpful with any of this. The PM and EMR applications are not well integrated. When we asked them about UDS reporting and flat-file transfers they informed us that they could not do that it would take to many hours of work to create these interfaces. Their solution was a new add-on they creating might be able to help but it would cost extra and still would have the information we needed at our fingertips. And no one from the company even discussed what this new software add-on would do or presented it us to see if it was something that could possibly work to resolve our issues with Micro-MD.

  • Amy from Regional Medical Center

    Specialty: Family medicine

    Number of employees: 51-200 employees

    December 2016

    Very frustrating product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Very frustrating product. Not able to find patient's main information on the same page. I have to close current notes in order to review previous charting. The area for typing notes is really narrow and letters are tiny - which is very easy to generate typo. Trouble to find accurate ICD 10 code. Many different buttons have same function, but not easy to located them when you need them. Has been using this product for 2 years. Just find out some new "tricks" to access patient's info quicker. Not user friendly.

  • Carol from Pediatric Associates of Franklin

    Specialty: Pediatrics

    Number of employees: 11-50 employees

    October 2016

    MicroMD for Pediatric Practice

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, the software serves our purpose but it has very limited reporting for benchmarking or population management reports without running several reports to obtain the data you need. We have family charts and accounts and it is unable to print the entire family balance on the encounter form so it can be collected at the time of service. It will only provide the balance on the patient/child who is being seen. This presents a problem because another child in the family could have a balance but not be being seen on that particular day. Therefore, we have to check the entire balance in advance and write it on the encounter form in order to collect family balance. Very manual system that is labor intensive.

    Pros

    Easy to use

    Cons

    Antiquated reporting and limited ability to obtain data.

  • Mark from Mark Luley DO

    Specialty: Psychiatry

    August 2016

    Is not user friendly for clinicians.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Not much positive to say. I dread coming to the clinic to use this system as do other staff members.

    Cons

    Lack of versatility. One dimensional with limited ability to modify data. Painful drop down menus without ability to comment or text past history information.

  • Sue from Inner City Health Center

    Specialty: Family medicine

    August 2016

    extremely cumbersome

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    flow of patient visit is logical, other than that I don't like much about this product.

    Cons

    To create a phone message from a lab result screen requires ELEVEN clicks!!! Transition from ICD9 to ICD10 has been terrible - codes are not accurate and specific wording from the ICD10 coding book is often nowhere in the EMR. Unable to minimize current screen to look at other information in the patient's chart

  • Garrett from Consultants in Ophthalmic & Facial Plastic Surgery

    Specialty: Plastic & reconstructive surgery

    January 2016

    Easy to Use, Lots of Flexibility

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    You can customize things yourself on the fly without having to call support or pay extra fees. I'm not sure what some of the negative reviewers are talking about, but I'm guessing they didn't pay attention during training. You can easily create your own templates and even separate templates for different doctors/conditions/types of visits if you want. We are a subspecialist and there were really no specific products tailored to our practice and that is why we ultimately selected this EMR because there is so much flexibility and you don't even have to use the same templates for every provider. Some of our doctors like check boxes, while others like to free text in certain areas of the encounter. You don't have to pick one or the other with this product. Also, we evaluated several EMR's before implementing MicroMD in June 2015 and we felt this was one of the easiest products to train staff on. Much less complicated than hospital-based EMR systems we considered.

    Cons

    Like any EMR product I am sure, there are some quirks and added functionality you would like to see. But, as another reviewer mentioned they allow users to submit suggestions for improvements. Despite my colleague's skepticism, I can vouch that even in only a little over a year and a half that we have been using the product there have already been several upgrades that have been made with updates to new versions. One other point for practices to consider is that this is a server-based (as opposed to cloud based program), we were already running our practice management on a server through VPN's for multiple offices so we were fine with this. But something to consider if you are thinking you would like Internet based login without owning a server.

  • Jennifer from Lake Howell Family Medicine

    Specialty: Family medicine

    January 2016

    Adaptable software makes my life easier

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The EMR has a great deal of customization. We are able to adapt to multiple workflows and needs. The company also tries hard to adapt the software based on user feedback.

    Cons

    I wish that customer service response was a little faster.

  • RACHEL from DRS. LEWIS AND LEWIS, P.A.

    Specialty: Multi-specialty

    December 2015

    Positively affirmed of choosing MicroMD daily

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I researched and met with a variety of EHR and PM software vendors before deciding on MicroMD. This was a difficult process because I have a multi-specialty group practice, and wanted to find an application to properly support 2 specialties. I have been live on both software applications for over 3 years. The applications are very user friendly, and support is always available and helpful. The transition to ICD-10 was seamless. I have also successfully met Stage 1 and 2 of meaningful use plus successfully passed a pre-payment audit. The PM software is user friendly, and any new employees are easily trained to use it. My previous vendor was Medical Manager, and MicroMD was able to successfully transfer all of my Medical Manager data into their system. I didn't have to work on 2 systems like most practices have to do in the beginning. The PM billing applications are also user friendly. The multiple financial reports that can be generated are extremely helpful.

    Cons

    Annual support and maintenance fees are costly, but I don't know how they compare to anyone else. This may be an average cost of doing business with EHR to meet government regulations. The hourly fees for training are also a little high, but due to the product's ease of use, the amount of training needed may be minimal.

  • Dean from Roswell Family Care

    Specialty: Urgent care

    March 2015

    Teview of software

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It fits our clinic's needs for quick charting. I also like the interface with billing.

    Cons

    It's a little pricey on monthly fees for everything. The fees add up if you have multiple providers.

  • Leonard from Royal Oaks Medical Group

    Specialty: Family medicine

    January 2015

    Maddening.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The entire experience is "user-surly."

    Cons

    The entire experience is "user surly. " When issues come up, customer service says to upload your issue to an issue board and then it will be voted on to see if they will fix it. Or, that it cannot be fixed.

  • Larry from Allergy and Asthma Care Centre, PA

    Specialty: Allergy & immunology

    October 2014

    Trials and tribulations of usuage

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The drug history interface is useful. The memo note is helpful to keep track of interoffice private comments, but thats about it.

    Cons

    You name it. There's no real flexibility to note. Every request for template changes has been unanswered. I'm unable to produce any practice-specific templates.

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