---
title: "Microsoft Bookings Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Microsoft Bookings. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Microsoft Bookings is a good fit for you!"
source_url: "https://www.softwareadvice.com/medical/microsoft-bookings-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Microsoft Bookings Reviews

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# Microsoft Bookings User Reviews

## Reviews summary

- Overall rating: 4.4/5
- Total reviews: 168

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.1/5
- Value for money: 4.4/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 95 reviews (57%)
- 4 stars: 55 reviews (33%)
- 3 stars: 13 reviews (8%)
- 2 stars: 3 reviews (2%)
- 1 star: 2 reviews (1%)

### Most mentioned pros

- Its integration with Outlook and Microsoft Teams makes it convenient for both in-person and virtual meetings. While the interface and customization options could be more intuitive and flexible, it has been a reliable tool that saves time and improves scheduling efficiency.
- It makes appointment booking easy with a clean interface for both admins and end users, and it syncs well with Outlook calendars to avoid double bookings.
- Another great feature is that you can make special booking links that allow people to book meetings with you and your colleague(s), showing only available slots when all of you are free for a call!

### Most mentioned cons

- The customization features are also somewhat limited compared to some dedicated scheduling platforms, and I've occasionally noticed small syncing delays with calendar updates.
- Bugs and quirks can pop up at times, such as syncing delays or booking pages not behaving as expected.
- The only issue I had with Microsoft Bookings is that it is not great value for money. When compared to similar systems within Outlook or Microsoft calendar it is not required.

## Microsoft Bookings customer reviews

Showing reviews 1-25 of 168 (page 1).

### Made volunteer signs easier!

- Overall rating: 4/5
- Reviewer: Bianca S.
- Verified reviewer: Yes
- Industry: Events Services
- Company size: 501-1000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Bookings served its purpose and automated our volunteer sign up process. We created and built in reminders (text and email)for volunteers.before bookings, thus process relied on an administrators remembering to send an email. I am pleased with Bookings and what it offers.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Microsoft bookings is a great tool to use for creating reseevations for internal meetings or operational reservations. Our office has used this to allow for volunteers to sign up for volunteeer opportunities in our office. It allow users to see a page of availabile time slots and they can select the time and sign up. We created this system with our IT team. They walked us through the process. Once shown how to customize and build the volunteer options, it was easy to understand and replicate. I was able to add information about the expectations regarding the volunteer opportunity and send reminders closer to the date.

#### Cons

What I wish was better was more customization on the booking page. The page the volunteers see. Also, the creation of the time slots took some time to understand. I wish it was easier to understand without an in person tutorial.

---

### A standard for booking management if you are inside the Microsoft Ecosystem, otherwise keep searching

- Overall rating: 4/5
- Reviewer: Francesco P.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

I was looking for a booking solution for both internal and external meetings that would suite my brand and need. Overall this is a solid solution, but if you want customizations and more importantly, to work with other softwares, you may need to check other alternatives

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

A great solution if you already work (or planning to work) with other microsoft solutions like Teams or Outlook in a cohesive ecosystem. It solves you a great list of headaches! It also comes at a very cheap price point and it's easy to implement with forms and pages.

#### Cons

If you want more customization options for your business or plan to use other products integrate with Microsoft Bookings, that are outside of Microsoft native programs, then you should think about it not twice but thrice.

#### Reasons for switching to Microsoft Bookings

We needed a more automated and easy to implement product

---

### Great Tool To Create Bookings At Work Integrated Directly Into Your Office Ecosystem

- Overall rating: 5/5
- Reviewer: Jesse Z.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Bookings has been a great tool to book meeting to meet with colleagues and clients and is tied to your organization's Office account so that you can have it professionally tied to your organization.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

This tool is tied directly to your company's Office 365 account, so you can easily create a calendar booking site that your colleagues and clients can reserve time to meet. Additionally, a Microsoft Teams link can automatically be generated for virtual meetings. Also, you can create a booking page for yourself or a shared one with colleagues to have multiple people on a team that can be booked to compare times and who works best.

#### Cons

There is no option to connect your booking page with any other video conferencing platforms, which makes you have to use Teams even if it's not the most viable option. Additionally, it would be nice for your page to have a banner or image theme to make it visually appealing.

---

### Better than nothing - Room to improve

- Overall rating: 3/5
- Reviewer: Shannon A.
- Verified reviewer: Yes
- Industry: Architecture & Planning
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall - Positive. It's certainly better than nothing if you're already using the Microsoft 365 suite of apps.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

It is nice to be able to link a calendar to an email to help with groups trying to book a time together.

#### Cons

It's pretty cumbersome to setup for groups and relies on one person chasing the rest on a group to ensure their calendar is actually up to date.

---

### Microsoft Bookings is great!

- Overall rating: 5/5
- Reviewer: Brooks L.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Microsoft Bookings is user-friendly, organized, and makes scheduling much easier. The Microsoft 365 integration, calendar syncing, and automatic reminders help save time and keep appointments running smoothly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Microsoft Bookings is a great option for a small business looking to improve scheduling and appointment management. The platform offers useful features like calendar syncing, online booking, and automated reminders that help keep appointments organized. While there can be a slight learning curve for new users, the system becomes easy to manage with regular use. The platform also provides solid security, which is important when handling customer information. Although occasional bugs and issues may happen, they are usually manageable and do not take away from the overall experience. The customer support team is helpful and responsive when assistance is needed. Overall, Microsoft Bookings is a dependable tool for businesses wanting a smoother scheduling process.

#### Cons

I can’t think of any cons regarding this software. I highly recommend to anyone looking for this type of tool.

#### Reasons for switching to Microsoft Bookings

This software is better value for money!

---

### Microsoft Bookings is Great for Small Businesses

- Overall rating: 4/5
- Reviewer: John W.
- Verified reviewer: Yes
- Industry: Design
- Company size: 2-10 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience is good! I would recommend this as an option to any small business wishing to find an affordable yet robust option for scheduling appointments.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

It's somewhat simple to learn and fairly intuitive. The interface is laid out well and easily navigable. Scheduling is pretty straightforward with the ability to setup individuals within your team. When configured properly it works quite well with Outlook calendars. Cost is reasonable for my business, and payments can be paid out yearly or monthly. I've not had to contact customer support, but using AI tools like CoPilot have helped me figure out most of any issues I've had with it. When properly connected to Outlook, the reminders / notifications via Outlook work perfectly.

#### Cons

I had some trouble connecting it up to my Teams app installed on my computer. It simply would NOT add a calendar event. I also had trouble getting the Online Chat option to work through my website and enabling the Booking option through it. However, upon adding a connector (which took some research) I was able to get the calendar issue resolved. The Booking issue in the Online Chat eventually worked out, but I cannot remember how I fixed it. Lastly, the load times of the scheduling app can be a bit lengthy when embedded on a website.

#### Reasons for choosing Microsoft Bookings

Much cheaper. The cost of TimeTap was way outside of my budget. Plus, with an Office 365 account, I get a LOT more things (SharePoint, Word, Excel, Outlook, OneDrive, etc).

---

### MS Booking Review

- Overall rating: 5/5
- Reviewer: Kyle V.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Using MS Bookings saves a lot of my time rather than doing phone tags with a customer. This lets them select a time on my calendar instead.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ease of setting up appointments is really great, this also adds a link to your signature whenever you email.

#### Cons

No issues encountered so far. Although it does glitch a bit when creating custom schedules but it’s easily fixed.

#### Reasons for switching to Microsoft Bookings

Currently using Microsoft Products. Avoid paying more for what we already have.

---

### Must install and use for finding avaliable timeslots for people to book

- Overall rating: 5/5
- Reviewer: Ray W.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I really enjoy using it and people book with me daily using this app. it's easier than me finding time slots and afterwards sending them to people

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Helps people book meetings based on my outlook calendar easily and find open slots and spaces, it's great value for money and the learning curve is very easy.

#### Cons

It cannot work with google software, so it has to be microsoft stack like outlook and outlook for web

#### Reasons for switching to Microsoft Bookings

Excel spreadsheets are a thing of a past, it's not easy to manually find the available time slots

---

### Great for quick appointment scheduling

- Overall rating: 4/5
- Reviewer: Lauren S.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Microsoft Bookings makes it easy for me to manage appointments for myself and others. As an administrator, being able to quickly manage appointments is a must and this service makes it easy.

#### Cons

Some of the booking templates feel limited. I also was unable to make use of the shared booking pages for my organization, but I am sure they are helpful for others.

#### Reasons for choosing Microsoft Bookings

My employer prefers Microsoft products to others.

---

### Easy to navigate

- Overall rating: 5/5
- Reviewer: Kate L.
- Verified reviewer: Yes
- Industry: Machinery
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Microsoft Bookings has been positive. It simplifies appointment scheduling by automating bookings, confirmations, reminders, and calendar management. Its integration with Outlook and Microsoft Teams makes it convenient for both in-person and virtual meetings. While the interface and customization options could be more intuitive and flexible, it has been a reliable tool that saves time and improves scheduling efficiency.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about Microsoft Bookings was how easy it made scheduling appointments. The automatic confirmations and reminders helped reduce missed appointments, and its integration with Outlook and Microsoft Teams made managing calendars and virtual meetings simple and efficient.

#### Cons

The customization options for the booking page and appointment workflows felt somewhat limited. It also took some time to learn where certain settings were located.

---

### Microsoft Bookings Review

- Overall rating: 5/5
- Reviewer: David H.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Similar to outlook, made it easy to navigate and setup. Also the ability to share was a plus.

#### Cons

It a great product and there is nothing to dislike.

#### Reasons for switching to Microsoft Bookings

I still use outlook, but I also use Microsoft bookings as this software allows me to share my calendar wth those outside on my employment.

---

### Convenience and functionality that work for us

- Overall rating: 5/5
- Reviewer: Rosie H.
- Verified reviewer: Yes
- Industry: Design
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall for us Microsoft Booking works quite well and is a very helpful tool to make sure we get appointments scheduled quickly and have additional tools for the functionality of the booking system that make it very simple to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The convenience of being able to sync calendars, create recurring appointments and send and get confirmation through the booking systems connection to our outlook, makes Microsoft Booking a highly effective and very necessary part of our tools and systems. Clients can confirm within the email and we get that confirmation as well as regular reminders on the appointed day. Fewer missed appointments by our clients because they also get SMS reminders making it really convenient for us. I also like that it integrates with zoom and teams to have additional functionality to what appears to be a "simple" scheduler.

#### Cons

I don't like that getting paid for appointments is still not a simple as some of their competitors who have their standalone booking systems that also allow for payment within their software.

#### Reasons for switching to Microsoft Bookings

The switch from Google calendar and Calendly was how easily we could integrate Microsoft booking with outlook and it made scheduling and messaging our clients very seamless. Every bit of software we use is due to how efficient it allows us to be as well as how much simpler it makes things for our clients.

---

### The best Booking program I have ever used

- Overall rating: 4/5
- Reviewer: Megan H.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

I have had a great experience learning how to use the program. It's an inexpensive way to schedule clients, meetings, and much more.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How easy it is to schedule, reschedule, and set reminders for appointments

#### Cons

I really enjoy everything about bookings

#### Reasons for switching to Microsoft Bookings

It costed me too much and it was not efficient enough to handle my work load

---

### MS Bookings For The Win.

- Overall rating: 5/5
- Reviewer: Scott S.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Despite the smaller number of options, this is my go to scheduling package.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Seamless integration with Outlook and Teams.

#### Cons

Not as many customization options as other platforms.

#### Reasons for switching to Microsoft Bookings

The switch was imposed, as Calendly could no longer read my calendar.

---

### Easy Scheduling Tool

- Overall rating: 5/5
- Reviewer: Joan C.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Microsoft Bookings is great since our business is already using Microsoft 365. I found that it was very user friendly and easy to manage appointments.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I appreciate that Microsoft Bookings seamlessly integrates with my Outlook and other Microsoft suite programs. It is very easy to use and set up.

#### Cons

I found that although integration was easy while using other Microsoft programs, there were some syncing issues with apple users.

---

### Bookings! A great way to keep my meetings and tours easily accesssible to customers

- Overall rating: 5/5
- Reviewer: Kara S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 1001-5000 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

Overall, it's been easy to use and figure out without having to look up videos or tutorials. I love the integration with the other Microsoft produces I use, keeping me organized.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This is support easy to use and set up for simple meetings. I've played with it for more advanced bookings for tours and groups and I'm excited to get started using it! I love that you can add logos and customize your booking page. I love that it integrates with my outlook ap and calendar.

#### Cons

I can't figure out how to make certain changes or delete a shared bookings page, even as the administrator. It would be nice for customers to be able to pay through the bookings page.

---

### Microsoft bookings review

- Overall rating: 5/5
- Reviewer: Luke T.
- Verified reviewer: Yes
- Industry: Oil & Energy
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very useful tool for producing booking requests and organising events with numerous of different attendees.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very good value for money for managing any kind of booking processes. Generally very helpful software.

#### Cons

Although it is well priced, there are a few free versions of alternative software which could in time be more competitive.

---

### Straightforward, affordable and logical booking/meeting scheduling tool

- Overall rating: 4/5
- Reviewer: Eddie W.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Affordable and logical booking/meeting scheduling tool that may no thave the flashiness of competitors

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Easily accessible and logical way of scheduling meetings

#### Cons

Not as flashy/presentable as other tools

#### Reasons for choosing Microsoft Bookings

Easier integration with existing Outlook

---

### Microsoft Bookings keeps you where you need to be!

- Overall rating: 5/5
- Reviewer: Desiree G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been great. Customer service is on point and works great to manage and help me figure out the few issues i have had.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Its ease of use. Some scheduling software can be confusing and yiu have to look here and there for appointments. With this everything is connected and stored in easy to find files. It can be used with other Microsoft apps and is found in a lot of the Microsoft 365 subscriptions and the Office 365 subscriptions. That makes it so simple and easy to acess everything and when your trying to manage a lot appointments its nice to be able to have everything in multiple places and easy to acess.

#### Cons

I have had issues with the Microsoft Bookings app on my phone. It will occasionally close or freeze on me.

---

### Bookings is a great way to setup appointments and get reminders

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: April 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall I'm impressed that it's rolled into our Microsoft License and it's saved us thousands on a separate tool. I also like that the virtual appointments app is in Teams so my users aren't going to a completely separate place.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

We use bookings to manage training with clients. So they aren't setting up the appointment themselves, but it allows us to create standard appointment windows and the manager who is assigning the training to staff can see everyone's calendar at one time to assign those trainings. The SMS and email reminders are critical to success and it's great to have them as clients will get pinged about the training an intervals we decide as well as things like an automatic thank you email after the appointment. The ability to extent Bookings functionality by using it with power automate cannot be overstated.

#### Cons

Eh Microsoft had it more in mind for Doctor's offices and salons and things like that. I wish they'd expand the design for things like a group class with limited spots. We make it work, but it clearly wasn't designed with that in mind.

---

### Best software to schedule your working schedule

- Overall rating: 5/5
- Reviewer: Ejaz H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This review was submitted organically. No incentive was offered

I recommend and rate 10/10

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I can schedule whole year and can track my day to day tasks. I never miss any appointment or meetings because I can quickly check my daily work load.

#### Cons

The size of the work space is little bit short to show all details about title and times.

---

### Integrated with Outlook for simple and effective setup and deployment

- Overall rating: 4/5
- Reviewer: Nick D.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

Since this is part of the Office subscription we already use in our company this software was a great no additional cost component for our needs

#### Cons

The one thing that is missing was the ability to have the person booking set a time period that works for them instead of being locked into creating set intervals

---

### A great booking platform built into existing Microsoft solutions

- Overall rating: 4/5
- Reviewer: Lawrence S.
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2023
- Review source details: This review was submitted organically. No incentive was offered

A great solution that's included into the majority of Office licensing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The ability to customise specific types of bookings. I can arrange different meeting types from solution demos to review meetings, configure whether they are in person or online Teams meeting.

#### Cons

I think more customisation/branding is needed for the personal bookings page.

---

### It's like having a receptionist

- Overall rating: 5/5
- Reviewer: Veronica Y.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I like that i can control my availability with clients.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I like that people who visit my website can book time with me without having to create a big e-mail chain to arrange a meeting time.

#### Cons

took a bit of time to figure out the specifics and how I wanted it set up for me. But is easy to use once that's sorted out.

#### Reasons for choosing Microsoft Bookings

included with the microsoft 365

---

### Microsoft Bookings is Essential to My Business

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have completely gone hands-off with scheduling my time. I just check my calendar every day and my time with customers is already arranged. I just join the meeting at the time required.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

This software has completely removed me from the need to schedule my time with customers. I used to have to reach out to each new customer directly and deal with finding time on my schedule that worked for them. I also had to deal with different time zones which made this task even more difficult. I especially like that it builds in downtime between my calls with clients. This gives me the flexibility to prevent back-to-back meetings without having to manage it myself.

#### Cons

I do wish the software would allow me to create a single SKU and allow the customer to book 1 hour, 2 hours etc rather than having to create a SKU for each number of hours.

#### Reasons for choosing Microsoft Bookings

G-Suite didn't allow me to use Microsoft software, which I prefer. Bookings was an added benefit that I wasn't aware of but I'm so glad I have it.

## More reviews

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Microsoft Bookings Reviews, Pros and Cons - 2026 Software Advice