The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Overall it has been pleasant it’s a great system it just doesn’t look very good when practice members see it on their end.

It is very user friendly. The support team is very responsive to your inquiries and give very easy to follow instructions.

The fact that we can't copy and paste stop managers is something that is a night mare. We can't control click on multiple associated documents to send or export.

They do a great job with insurance billing, and they will even help you get credentialed. Call support instantly is a huge plus.

I am personally not happy with platinum in helping reach clients satisfaction.

I like that things are fairly easy to use and if something goes wrong, it is fairly easy to get it back up and running.

The ease of use and the support from customer service.

Simplified and streamlined in the best possible ways.

We are a high volume growing office and it allows us to perform that with ease.

Ve had it for almost 15 years and it was revolutionary when we got it. Love the patient tracking and the ease of use once in the room.

Several friends recommended it and I am glad they did. Yet to use it to its potential.

Customer support has been hands down one of the best. They are easy to get in touch with and super helpful.

Platinum system has been great for our business. Super easy to use and to teach others how to use.

No worry about another patient taking a peek at another patient file.

I've had it for almost 15 years and it was revolutionary when we got it. Love the patient tracking and the ease of use once in the room.

It is integrated with billing and EHR notes. The help line does well with resolving issues.

Without any doubt or hesitation, I would strongly recommend investing in Platinum System if you want to be the owner of a state of the art, highly efficient, highly professional clinic.

Platinum for the most part is easy to you and customization is easy.

I want to see a better looking system with more practice analytics but I am over all very happy and would recommend it to others.

The ease of use; the value for the money. And the customer support.

They installed incorrectly 3 separate times for my office. No compensation was offered for my loss of time or frustration during this time.

We love how fast it is and easy and the customer service is fantastic when ever we have a problem which is rare.

Morally bankrupt company, only focused on money.

There were a lot of mistakes we are still paying for. There has been a lot of claims billed wrong and we didn't know until it was too late to rebill the proper was.

We believe they have not kept up with technology. They seem to not test the updates before putting them out and blame the user for any problems.

I like the reporting functions, the ability of the user to customize, and the support network.

I like the ease of navigating the key strokes and tasks that our team needs to complete. I like that other programs can be integrated into our system such as merchant service companies.

I like that it is fairly easy to learn and makes daily note-taking simple and streamline. I also appreciate the quick customer service and their willingness to help resolve any issues.

Integrates with other platforms that our office uses (like SKED and FORTIS), this is why I will always use platinum over any other EHR.

The situation has gotten worse. I believe I have lost tens of thousands of dollars in revenue from switching over to Platinum.

We love how easy it is to use Platinum. Being able to print reports of whatever information we desire is awesome.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

Platinum System is a Windows-based software that helps chiropractic medical practices streamline operations related to insurance billing, business performance tracking, payment processing and more on a centralized platform. It allows medical professionals to create custom notes, generate online forms with subjective questions and access x-rays or thermal scans, among other processes.


Platinum System enables front desk employees to create insurance aging reports, add multiple cases on a single file, generate color-coded ledgers and collect payments via credit cards. It lets medical practices handle patient routing, track missed appointments, send email or SMS blasts and generate personalized patient documents. Additionally, the built-in international chiropractic network allows medical professionals to collaborate on cases remotely.


Platinum System facilitates integration with several third-party solutions, such as Etactics, OpenEdge, ClearGage, and Review Wave. It is available on monthly subscriptions and support is extended via live chat, phone, video tutorials and email.



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