My Clients Plus is best product on the market.

My company has been associated with My Clients Plus for the past 11 years and services over 180 practices across the nation. During that period of time, we've had the opportunity to change software vendors that offered incentives and benefits that MCP didn't offer at that time. However, we never made a change because of the ability to MCP improve their product in order to improve on what their competitors offered. What stands out and is most important about work with MCP is the consistently high level of client service they provide. Nothing is too great or too small to deal with. The company has available, knowledgeable, friendly and helpful employees who go above and beyond any other software vendor I've ever worked with. This aspect of a relationship should not be overlooked because when it comes down to it, the various software vendors all have similar features. When you need someone or something addressed immediately, MCP has always stepped-up and resolved it in a minimal amount of time. I can't say enough about how wonderful it is to work with this company. Give them a shot, you will not be disappointed!

Pros

The learning curve, the ease of use and most importantly the service the company provides it's users.

Cons

There is nothing I can think of. Any time there has been a concern, MCP does whatever it takes to resolve the issue as quickly as possible.

My Clients Plus is worth a look

Pros

If you are a psychiatrist and have been disappointed by EPIC, please look at my clients plus. You can format your own templates and use them easily. The data is stored offsite, so you don't need to worry about fires or floods destroying your computer and on-site backups.

Cons

I didn't like that there was not an electronic prescription piece available with mcp. I had to investigate and use a different product.

I'm so glad I found My Clients Plus

Billing is easy and MCP staff is cooperative and available.

Pros

It's easy to use once you know how to use it! I had lots of help from My Clients Plus staff :)

Cons

It was frustrating and cumbersome initially and then [SENSITIVE CONTENT] saved me! And I've conquered the learning curve (mostly) Now it's easy to use.

Advise on being user friendly

I do really love the ease of the system. I have used it for the past 6 years. I would just like to see some changes for it to help us grow as a business. I love the customer support we receive. [SENSITIVE CONTENT] usually helps me and she is the best.

Pros

This product is easy to use and the customer support I get from [SENSITIVE CONTENT] is amazing. However there are a few features needed to better the portal. I love the ease of use and support.

Cons

Some of the Cons of this software are... Invoicing is not so user friendly. I should be able to do a date range and print up all invoices at once with all dates of service showing for date range not just a total. I should not have to go in and manually do all 200 of each providers client invoices. Also no ease of access for applying rebilled payments and updates. It is not easy to update a corrected claim and chop out the previous portion so that the client understands why it was billed out twice. Also when a clients payment is taken through instamed it should show up right in their account on MC+. We have to run the payment on Instamed and then have to apply through MC+.

great billing software

Pros

As a solo-practitioner neuropsychologist I do not need many of the bells and whistles that some billing and practice management software provides. I was able to purchase a low-volume but high quality service that did just what I wanted. MCP customer service always answered emails within 24 hours (usually same day) and was available easily by phone. They always answered my questions fully.

Cons

Medicare as secondary payor could sometimes be tricky but this improved over the years.