Net Health Therapy for Hospital Outpatient Software

Net Health Therapy for Hospital Outpatient Software

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About Net Health Therapy for Hospital Outpatient

Net Health Therapy for Hospital Outpatient is cloud-based rehab therapy documentation, scheduling and practice management software for practices of all sizes. A fully-integrated solution, Net Health Therapy for Hospital Outpatient drives PT, OT, and SLP workflow that moves practices through the day quickly, ensuring compliance, boosting efficiency, and supplying the tools to grow revenue. Net Health Therapy for Hospital Outpatient interfaces with most EMR and HIS systems through HL7 interfaces, and Plus Level Integration with Focus On Therapeutic Outcomes, Inc. (FOTO) enables users access to a database of more than eleven million therapy episodes of care. The solution includes functional assessments, configurable workflow, and options such as integrated fax manage...
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Net Health Therapy for Hospital Outpatient User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 51 reviews

Marcie

Company size: 201-500 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2020

ReDoc powered by xfit is an awesome Outpatient EMR for Therapy-PT, OT, and ST

I have been very pleased with my overall experience with ReDoc xfit. They keep you current with all of their updates and releases on a regular basis. That is truly appreciated from a manager stand point. Our therapy staff here a very pleased with this EMR.

Pros

I think ReDoc xfit platform/EMR people stay current on the rules and regulations and make quick turn around time for their upgrades and releases. ReDoc xfit listens to their customers and take action as/when needed and prioritize their working model as such. They bring on vendors to support and make their EMR one of the best EMR's out there for Therapy Services in my opinion. Keep up the great work. Looking forward to implementing Telehealth soon! Thank you!

Cons

Some upfront work that had to be done to interface, however once that is all done. It works like a charm.

Reasons for switching to Net Health Therapy for Hospital Outpatient

We upgraded to ReDoc xfit for the added bells and whistles.

Pamela

Company size: 2-10 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2020

ReDoc Features

My overall experience with the software has been an easy transformation from our old program to ReDoc, I was very nervous at first, but after I was shown how user friendly it was I was very relived at how easy it was. I really like the batch printing is nice to use for patients that I have to send weekly progress notes to insurance companies. Customer service support is very helpful when we need them..

Pros

I like the easiness of scheduling patients. Doing batch printing of progress notes for worker's comp, insurance companies & etc. the easiness of putting in patient information, authorizations & insurance information. Also they way it keeps up with number of visits patient have to help us not to go over the allotted amount.

Cons

Some times we have problems regarding how slow the system gets at times. but when cutomer support is contacted, they do their best to resolve the problem.

Reasons for switching to Net Health Therapy for Hospital Outpatient

It was out dated for our office.

Anna

Company size: 5,001-10,000 employees

Industry: Medical Practice

Time used: More than 2 years

4

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

April 2017

Customer support nightmare

We have used ReDoc at our outpatient rehab clinic for nearly 4 years now. We are part of a larger health system and all of our outpatient sites use the same program, which is helpful for all our Therapists who may work at more than 1 site as everything is easily kept uniform from one site to the next. However we have had issues with the system being slow from the very beginning and whenever we have trouble with the program that is not related to our network there is not much our IT department can do to fix it for us. We have found the customer service at ReDoc to be awful. It takes a long time to get any resolution to problems once we have an issue, if at all. Working in a busy clinic we rely on our EMR for everything as we do not keep paper charts of all documentation. If our program is not working then we cannot provide a high quality of care to our patient's and we get behind on all our documentation, trying to play catch up for the rest of the week. It's frustrating!

Pros

Ease of use. It makes more detailed documentation easier for our Therapists and more efficient. Billing is easier and we like that it gives alerts when modifiers are required.

Cons

Double documentation on eval, re-eval, and discharge days as you are not able to bill from the assessments. Customer support through ReDoc has been terrible and we often have to wait a long time to get someone to look at the issue we are having and fix it for us. Which typically means we have a day or more of notes and documentation to catch up on. Also the speed is slow, especially when we have a lot of Therapists that are all trying to use the system at the same time.

Phil

Company size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Nethealth Therapy (ReDoc) - excellent efficient choice for outpatient therapy.

We meet on a regular basis with the Nethealth team and development staff and they are very receptive to the numerous product improvement ideas we suggest.

Pros

The Nethealth integration team was amazing. Our notes are in EMR within minutes and our charges are in our billing software almost instantly. It has direct integration with the FOTO Outcomes system with a single sign on in ReDoc. Compliance is built in with multiple alerts. One of the great features is regularly scheduled updates similar to IOS software updates that provide fixes and enhancements.

Cons

Would like to have integration with alternative exercise software.

Reasons for choosing Net Health Therapy for Hospital Outpatient

At the time, ReDoc provided the widest range of device options, web based options, and the ongoing operating expenses were less than some of the competition.

Katy

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Owner/Therapist

We have had this product since 2006-2007 and love.

Pros

The features are easy to use and it interfaces with our other programs. The price point is great for a small private practice.

Cons

It does not do my paperwork for me. But it does provide templates that are easy to use.

Alternatives Considered

WebPT

Reasons for choosing Net Health Therapy for Hospital Outpatient

Ease of use and price point.

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