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myAvatar vs myEvolv

myAvatar vs myEvolv

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Overall Rating
1.7 (27)
2.8 (12)
Ease-of-Use
1.7 / 5
2.8 / 5
Value for Money
1.4 / 5
2.6 / 5
Customer Support
1.6 / 5
2.2 / 5
Functionality
1.7 / 5
2.8 / 5
Last Review Written
July 11, 2024
January 29, 2024
Pros/Cons
  • Pros

  • Netsmart is constantly improving their product and has made it possible for us to move forward and successfully receive "Meaningful Use" stimulus dollars to help pay for our EHR initiatives.
  • I have used other systems and all are better. I cannot even say it is reliable.
  • The home viewing screen is use friendly, When the user sees the screen for the first time, It it makes you comfortable for training, simplistic as opening up a paper chart.
  • Cons

  • To give you an idea of how bad it is, the software would often crash while in the middle of using it with a client/patient.
  • Daily despair, progressing more recently to potentially life-threatening arrhythmias. Seeing patients while documenting and looking for data concurrently is a torturous burden.
  • The upgrade from MyAvatar to MyAvatarNX was actually worse. The software is so bad that it demoralized me to the point of looking for different employment after 7 years.
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  • Pros

  • I chose this system because the price was good and the reviews were good.
  • They provide great methods of communication between all agencies so we can share concerns and solutions.
  • I like the control I have over what my clinicians see and have access to with every little minut detail covered. I also like that the system handles everything in one software package.
  • Cons

  • Terrible, horrible, impairing to work flow. The EMR is the most difficult 'client' of the day, every day.
  • Inadequate information about the services that were required.
  • The implementation phase of this product was poorly conducted. The data conversion was missing important information that was supposed to be included in the documentation.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos