Great practice management and EMR. Ability to integrate with other systems.

As a Practice Manager I am extremely frustrated with their customer service and technical support.

Nextech support has been great and very responsive. I love the integrations with other services, Nextpatient-for example.

User friendly, customization can be done by the consumer.

NexTech EMR and PM are both very easy to use. The best part is the Help button at the top of the screen that brings you right into the practice manual if you need help with anything.

The transition was easy and we are seeing more patients in a day than we were before. Absolutely love how easy it is to use.

Very expensive you are charged for everything. EMR system can be confusing especially if you are not traditional medicine.

Everyone has been good and timely with call backs.

It's the top of the line. I also like the training, customer service, and ease of use.

Nextech is the best software i would recommend for any practice to Grow in the industry and to keep their patients happy.

Its difficult to use on small handheld tablets and is too expensive for a small practice that does not have MDs in the group.

We have 22 stations and had to pay licensing fees of $1200 for each station. We are being charged $15,000 annually for maintenance and upgrades whether we need them or not.

It was easy to work with it once you get a hold of it.

The ease of setting up installation and training was reassuring. Customer service representatives are always helpful, and I look forward to learning what the new modules are all about.

The downside i see is the server and expensive licensing to maintain the servers/hardware site.

NexTech is easy to use, extra easy to train new staff on, and the customization portions are amazing. You can customize the EMR around your specialty needs.

Always upgrading and fixing issues and new products added to make documentation more effortless. Your knowledge base staff is wonderful.

Our sales rep is difficult to get a hold of and communicate with.

It is very user friendly and really dedicated to retina doctors.

Customer support is really terrible. That's just the beginning.

The staff at Nextech helped me get through ALL the Meaningful Use stages and I am very grateful to the staff at Nextech for all their great support.

This is an amazing software where you can perform end to end revenue cycle management services for providers which is not complicated at all.

I love learning new aspects of Nextech. There is always something new to learn that helps with your day to day work.

The vendor is reliable and the product is user friendly and effective.

I can't find much I dislike about this product without it coinciding with user error.

I love the system and its ability to streamline exams through cloud based integration unifying every computer in the office.

Now that I know it better I find it easy to use.

The best thing about NexTech is their customer and technical support. It's quick, reliable, and easy to understand.

In the meantime, we loose a lot of Doctors'time because of no shows. We started with the basic settings and planed to buy several other modules.

We have had many mistakes happen due to this feature.

The inventory tracking system is helpful in tracking current cost vs previous cost and is in general very useful.

A+ - I have had to have a couple of interactions with customer service to navigate how to do something and they were very helpful.

It keeps good track and allows you to notify the person making the call that you are busy and will contact them later. It’s safe and easy to use.

What I like best is that it integrates with my EHR system so I do not need numerous calandars and it automatically sends a reminder call/text to my patients.

My only dislike is the layout of the website that they use.

I love that everytime I call I talk to a real person. This company does an excellent job with customer service.

I find that ReminderCall is easy and integrates well with my EMR software. The staff and technical support is awesome.

Easy to set up them and easy to use software. So this is save my lot of time.

Every single time I've called, I have talked to someone very pleasant on the other side who is more than willing to help me out and get me the answers I seek. The software is very easy to use.

The service requires very little effort from us and significantly improves attendance at appointments.

This service has been great - it is easy to use, received well by patients and understandable. The support team has been very helpful in troubleshooting when required.

We set it up quickly and it is very effective. Our patients have come to rely on the reminder texts.

This is helpful when you want to be sure people don't forget the meetings. It is ease to use and it has a great customer service.

Any time I have questions, they are there to help. Always kind and very personable.

Easy to use, great price, helpful and responsive tech support and customer service.

They're good about responding to questions. So customer service has been overall good.

We then run into the problem with answering machines, voice mail boxes that are not set up and clients not answering because they do not recognize the phone number.

We have had very good luck with Reminder Call. It was easy to set up and works well with our software.

Great customer service, easy interface and great reliability.

Ease of Use, great customer service, cost effective.

I am really frustrated with only being able to use 160 letters for each message.

It is affordable, easy to set up/use, and has resulted in fewer cancellations for my office. The best part is that it is hassle free.

I do not have a feature I like most. Thank you, we like your business.

Customer service made the transition enjoyable and we have felt supported throughout. A great deal for the cost.

Wonderful Client Communication at a Low Price.

Also wish I could get a report emailed to me each day as to which texts were delivered and which failed.

I love that it integrates with our ERA, Clinic Dr. As long as our appointments are set by 5:30, calls/texts are cued seamlessly.

Patients also love them messages and calls. They compliment the timeliness of them and consistency of the receipt of the messages and content.

I love the customer service with ReminderCall.

This is such a great software that allows you keep up with the fast pace in life while not forgetting important social contacts throughout the day.

We no longer make 100 reminder phone calls every day.

It has been so helpful as we evolve with our ever-changing society and culture, and has helped us communicate more effectively with the people we serve.

I like the ease of use, the ability to see when a call went out and even the recorded response/reply from the patient.

For more than 20 years, Nextech has provided a full-featured EMR and Practice Management solution within a single database. This system is a fit for dermatologists, plastic surgeons, ophthalmologists, and physicians, and is used by approximately 7,000 providers and 50,000 office staff worldwide.


The web-based, multi-platform system has a native mobile app where physicians can check appointments, view patient profiles, and access all EMR information from anywhere. The iPad app is built to recreate the feel of a paper charting system, integrating patient photos for personalization, and allowing physicians to draw directly on photos and images. Doctors can flip through patient documents as if they’re paper, view lab results and make to-do lists from the app's dashboard view.


As a modular system, Nextech is adaptable to a practice's individual needs. Additionally, the system is pre-configured with customizable forms and specialty-specific content. There's an optional patient portal available so patients can update their information from anywhere, whenever it’s most convenient for them.



LongDescription

Patient Records Management

Messaging

Invoice History

Practice Management

HIPAA Compliant

Secure Messaging

Before & After Pictures

Confirmation/Reminders

Patient Intake

Patient Flow Management

Multi-Physician

Scheduling

Multi-Location

EMR/EHR

Dunning Management

Bill Payment

Claims Scrubbing

E-Prescribing

Medical Billing

Physician Scheduling

Claims Management

Health Record Access

Appointment Management

Patient Scheduling

Patient Portal

Appointment Scheduling

Inventory Management

Insurance Eligibility Verification

Drug Reference Database

Medication Management

For Dermatologists

For Ophthalmologists

Treatment Planning

Electronic Payments

Mobile Alerts

Document Storage

SMS Messaging

Charting

Credit Card Processing

Gift Card Management

Telemedicine

Template Management

Self Service Portal

Audit Trail

Availability Indicator

Code & Charge Entry

Performance Metrics

Historical Reporting

Client Portal

Workflow Management

Revenue Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Automated Scheduling

Image Management

Billing & Invoicing

Progress Notes

Customizable Forms

Records Management

Client Management

Third Party Integrations

Skin Mapping

Insurance Verification

Document Templates

Meaningful Use Certified

Financial Analysis

Communication Management

Registration Management

Clinical Notes

Calendar Management

ONC-ATCB Certified

Clinic Interoperability

File Sharing

Documentation Management

Coding Assistance

Compliance Tracking

Task Management

Document Management

Patient Engagement

Customizable Reports

Task Scheduling

Invoice Management

Customer Database

Forms Management

Email Reminders

Reminders

Customizable Templates

Reporting/Analytics

Live Chat

Surveys & Feedback

Activity Tracking

Progress Tracking

Mobile Access

Online Payments

Real Time Data

Multi-Channel Communication

Patient Education

Chat/Messaging

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Contact NexTech Systems for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Nextech EMR & PM

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

ReminderCall.com is a cloud-based solution designed to help medical practitioners send automated appointment reminders and confirmations to patients via text messages, calls and emails. The HIPAA-compliant platform allows businesses to receive customer responses via emails and view them on a centralized dashboard.


Stakeholders can use the built-in scheduler to set up automated texts and call reminders in various voices or languages. Features of ReminderCall.com include appointment scheduling, PCI DSS compliant review, calendar management, secure socket layer (SSL) encryption, voice recognition, reporting and more. Additionally, the platform enables healthcare providers to communicate with patients in adherence to applicable state and federal laws/regulations.


ReminderCall.com facilitates integration with several third-party applications such as iClinic, 123Pet, Accuro, Acuity, MDSynergy, MedicsElite, Microsoft Outlook, TrakNet, Vericle, WoundExpert, Genesis Best Chiropractic and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.



Personalization

IVR/Voice Recognition

SMS Reminders

Recurring Appointments

Call Reminders

Batch Communications

On-Demand Communications

Compliance Management

Email Management

Multi-Language

Customizable Branding

Pricing is based on the number of appointment reminders sent. 

1-1000 credits: 9 cent/credit

1001-2500 credits: 8.5 cent/credit

2501-5000 credits: 7.5 cent/credit

5001-10,000 credits: 7 cent/credit

10,001-25,000 credits: 6.5 cent/credit

25,001-50,000 credits: 6 cent/credit

50,000+credits: 5.5 cent/credit

Nextech EHR & PM vs ReminderCall.com

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