NextGen Enterprise

RATING:

3.9

(11)

About NextGen Enterprise

NextGen Healthcare provides scalable, integrated solutions and professional services to help your practice administer excellent care and operate your business more efficiently. We serve medium to large enterprise-level ambulatory medical practices. A growing list of awards reflects the culture of excellence surrounding NextGen® Enterprise. Configured to meet your practice's specific needs, CURES-certified NextGen® Enterprise EHR offers customizable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. Options are available for on-premise or managed cloud hosting. With NextGen® Mobile, your phone becomes an extension of your EHR—saving valuable time. NextGen® Enterprise PM supports patient registration and sc...

NextGen Enterprise Pricing

Free trial: 

Not Available

Free version: 

Not Available

NextGen Enterprise Patient Portal - Medications
Slide 1 of 5

NextGen Enterprise Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4

Functionality

4

Most Helpful Reviews for NextGen Enterprise

1 - 5 of 11 Reviews

Barry

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

NextGen is flawlessly architected

This software goes from engaging a patient to diagnosis, treatment, script, and billing. It is efficient and flexible, allowing customization for each user. And the staff of NextGen is outstanding in training and running the product and in their enthusiasm and passion for it and for improving healthcare delivery.

PROS

This software not only provides for all aspects of EHR and admin in medical practices, it actually saves providers' time, allowing it to be better spent on patient care than on admin.

CONS

I would like to see more open API's to allow software development with complimentary proprietary products. The good news is that NextGen appears willing to explore such opportunities.

Reason for choosing NextGen Enterprise

We were so impressed with the professionalism and caring of the staff as well as the comprehensiveness of the product.

Reasons for switching to NextGen Enterprise

NextGen was much more comprehensive and we were expanding into a full blown telemedicine provider.

Allison

Medical Practice, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Best and most efficient medical software

Overall, my experience with Nextgen is great! Tech support is outstanding, the application is easy to use.

PROS

Nextgen is easy to use. The EHR is customizable for your specialty. The success community that Nextgen offers is wonderful! Nextgen listens to their clients.

CONS

Portal needs some improvement for patient experience.

Michele

Medical Practice, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2024

Review of Next Gen

i came from a platform that was visually much better and it was much easier to run reports and get what i needed. It took me 6 months to teach myself to get what i need from reports. I feel there are too many clicks and steps to get to one thing. Payments applied should be easy to access for patients calling in. I feel its difficult to self diagnose any issues because of all the steps and multiple places you have things to resolve one item.

PROS

I like many features but i feel they are made much more complicated than necessary with too many clicks. I like the reporting but feel its " almost " there. The dashboard for financial analytics is great but i would like to be able to get charges and payments in detail on PM side to reconcile against dashboard easily. I think it has great qualities that just need some tweaking to be really fantastic. less clicks, to get the job done, not having to do the same thing in several places to make one thing happen would be great. It is a good platform but i would no classify as great yet...

CONS

all the clicks and multiple steps to get to one thing. Visually its outdated. incorporating AI would be great. easier ways to show where payments are applied for quick view for calls.

Cristi

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2024

NextGen is Great, but Could See Some Improvements

PROS

That it is easily customizable/configurable. Love that we can create a template on our own if NextGen doesn't have one that pertains to what we need.

CONS

Some of the templates are really long and cumbersome to get through. Too many fields to fill out and too many clicks for the Providers.

Reason for choosing NextGen Enterprise

We have been using NextGen for 23 Years. There were not many EHR/PM systems back then to choose from. Liked to be able to create our own templates for use.

Ryan

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2023

High quality affordable EMR system.

PROS

Easy to maneuver and use for the end users. High quality in functioanlity, Tons of intergration platforms to enhance. Customizability is high and very useful.

CONS

Aesthetic is not the greatest. Being an old out of date 32 bit application, it needs updated to reflect something similar to EPIC. It is blocky and does take more clicks than other EMR systems to get where you need to go sometimes. Also could use an overhaul on the permissions that allow potential for mistakes.