--- title: "NextGen Enterprise Software Reviews, Demo & Pricing - 2026" description: "Review of NextGen Enterprise Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/nextgen-enterprise-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Web-Based EMR Software](https://www.softwareadvice.com/medical/web-based-emr-software-comparison/) / NextGen Enterprise Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/reviews/) # NextGen Enterprise Review Custom quote 1 plan Wondering if NextGen Enterprise is right for your practice? Our Web-Based EMR Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview NextGen Enterprise 4.2 [(36)](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/reviews/) Pricing Pricing available upon request ### About NextGen Enterprise NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen Enterprise serves medium to large enterprise-level ambulatory medical practices. Configured to meet your practice's specific needs, CURES-certified NextGen Enterprise EHR offers customizable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. Options are available for on-premise or managed cloud hosting. With NextGen Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology with NextGen Ambient Assist. NextGen Mobile Pro provides these capabilities to clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen Enterprise PM supports patient registration and... scheduling, eligibility verification, and pre-service financial clearance. The solution provides rules-based charge creation, claims scrubbing and processing, and supports A/R management, collections, and reporting. Do you work for NextGen Enterprise? [Manage this product listing](https://www.g2.com/products/nextgen-healthcare-ehr/claim_requests/new?auto=true) Wondering if NextGen Enterprise is right for your practice? Our Web-Based EMR Software selection experts can help you in 15 minutes or less. ## NextGen Enterprise User Interface ## Popular NextGen Enterprise Alternatives Main Product NextGen Enterprise 4.2 [(36)](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.09Value for money - 3.62Customer support - 4.0Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1384)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.65Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(913)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.64Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [EZClaim](https://www.softwareadvice.com/medical/ezclaim-profile/) 4.5 [(128)](https://www.softwareadvice.com/medical/ezclaim-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.46Value for money - 4.53Customer support - 4.45Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price ## NextGen Enterprise Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## NextGen Enterprise Features - Features of NextGen Enterprise Abbreviation Detection Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications Analytics API Appointment Management Appointment Scheduling Archiving & Retention Audio File Management Audio/video file upload Audit Trail Automated Scheduling Automatic Transcription Availability Indicator Availability Management Batch Processing Billing & Invoicing Booking Management Calendar Management Calendar Sync Cancellation Tracking Care Plan Management Cash Flow Management Charting Claims Management Claims Scrubbing Claims Settlement Claims Tracking Client Portal Clinical Notes Clinic Interoperability Code & Charge Entry Coding Assistance Communication Management Compliance Management Compliance Tracking Computer Assisted Coding Configurable Workflow Confirmations/Reminders Contact Database Co-Pay & Deductible Tracking Credit Card Processing Customer Management Customizable Dashboard Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Creation Data Collection Data Discovery Data Import/Export Data Security Data Visualization Decision Support Denial Management Diagnostic Imaging Diagnostic Reports Digital Signature Documentation Management Document Management Document Review Document Storage Document Templates Drug Reference Database EDI EHR/EMR Integration Electronic Claims Electronic Payments Electronic Signature Email Reminders EMR/EHR E-Prescribing Facility Scheduling Faculty/Staff Management Family History Tracking File Sharing For Cardiologists For Dermatologists Forecasting For Family Medicine For Group Therapy For Healthcare For Medical Purposes For Mental/Behavioral Health Forms Management For Neurologists For Obstetrics & Gynecology For Ophthalmologists For Orthopedics For Pain Management For Podiatrists For Primary Care For Substance Abuse Therapy For Urgent Care For Urologists Growth Charts HIPAA Compliant Historical Reporting ICD-10 Compliance Identity Verification Image Management Imaging and X-rays Immunization & Allergy Tracking Initial Assessments In-Patient Management Insurance Eligibility Verification Intake Management Invoice History Invoice Management Lab Integration Lab Order Management Lab Results Meaningful Use Certified Medical Billing Medical History Records Medical Terminology Database Medication Alerts/Warnings Medication History Medication Management Messaging Mobile Access Mobile Alerts Mobile App Monitoring Multi-Channel Communication Multi-Language Multi-Location Multi-Physician Multiple Data Sources Natural Language Processing Natural Language Search No-Show Tracking On Call Scheduling ONC-ATCB Certified Online Intake Forms Online Refills Online Scheduling Onsite Registration Order Entry PACS Integration Paper-Based Claims Patient Communications Patient Database Patient Education Patient Engagement Patient Flow Management Patient Intake Patient Management Patient Monitoring Patient Portal Patient Questionnaires Patient Records Management Patient Scheduling Payment Collection Payment Processing Payor Management Photo Capture Physician Management Physician Scheduling Practice Management Pre-Registration Prescription Management Progress Notes Queue Management Quotes/Estimates Real-Time Data Real-Time Notifications Records Management Recurring Appointments Referral Management Referral Tracking Registration Management Reimbursement Management Reminders Remittance Advice Reporting/Analytics Reporting & Statistics Rescheduling Revenue Management Revenue Recognition Scheduled/Automated Reports Scheduling Search/Filter Secure Data Storage Self Check-In/Check-Out Self Service Portal SMS Messaging SMS Reminders SOAP notes Speech Recognition Surveys & Feedback Task Management Task Scheduling Telemedicine Telemedicine Integration Template Management ## NextGen Enterprise Integrations OnBase Integration rated undefined from -1 review ## NextGen Enterprise User Reviews ## NextGen Enterprise customer ratings - Overall rating: 4.2/5 - Total reviews: 36 ### Rating distribution - 5 stars: 17 reviews (47%) - 4 stars: 12 reviews (33%) - 3 stars: 4 reviews (11%) - 2 stars: 3 reviews (8%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.1/5 - Customer support: 3.6/5 - Functionality: 4/5 --- ### Robust and Compliant EHR/PM Solution for Enterprise Practices, but Comes with a Learning Curve - Overall rating: 5/5 - Reviewer: Jennifer N. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with NextGen Enterprise is positive. It is a powerhouse for enterprise healthcare organizations that need deep functionality, strong billing compliance, and customizable clinical templates. While the initial onboarding and daily UI navigation require more effort than simpler cloud EHRs, its stability and end-to-end clinic management capabilities make it a reliable centerpiece for high-volume practices. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Comprehensive All-in-One Platform: Seamless integration between clinical EHR, Practice Management (PM), and Revenue Cycle Management (RCM). Deep Customization: Highly customizable templates and specialty-specific content that fit complex clinical workflows. Robust Reporting & Analytics: Excellent built-in reporting tools for tracking practice performance, quality measures, and billing metrics. Interoperability: Strong capabilities for health information exchange (HIE) and lab/pharmacy integrations. #### Cons Steep Learning Curve: Navigation requires significant training; the layout isn't intuitively modern out of the box. Click-Heavy Workflows: Routine charting tasks often require navigating through multiple sub-screens and tabs. System Updates & Maintenance: Upgrades can sometimes alter customized templates or require additional IT resources to re-test workflows. --- ### Solid and Reliable System - Overall rating: 5/5 - Reviewer: Megan H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it’s a solid and reliable system. While it has some usability issues, its flexibility and integration capabilities make it a valuable tool for our practice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros NextGen Enterprise is highly customizable, allowing us to tailor templates and workflows to fit our needs. It integrates well with other platforms and offers strong reporting and patient engagement tools. #### Cons The UI can feel outdated at times, especially for new users. Some workflows require multiple clicks or steps that could be streamlined. #### Reasons for switching to NextGen Enterprise Better patient management and Revenue Cycle Management processes --- ### Ok Billing Software - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Nextgen is a software that has what they think are a lot of bells and whistles and it is so challenging to use. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros I like how they have the medical note for the claim linked in the claim. That makes it really easy to see that specific note. The section to leave notes for a specific claim works fine. #### Cons I really dislike the reporting features. Reports are so slow to load and so limited. Posting takebacks is really challenging and the balance is left in the wrong insurance responsibility. I dislike the process of sending and reviewing claims. It is really tedious. #### Vendor response Thank you for taking the time to share your feedback. We’re glad to hear that features like linking medical notes to claims and the ability to add claim-specific notes are helping support your workflow. We also appreciate your candid input around reporting, claims processing, and overall usability. These are important areas, and we recognize that efficiency and ease of use are critical in day-to-day operations. Based on feedback like yours, we’ve been making ongoing enhancements to improve report performance, streamline claim workflows, and simplify key processes such as takebacks and claim review. Our goal is to ensure the platform not only offers robust functionality but also delivers a more intuitive and efficient user experience. Insights like yours play a key role in shaping those improvements. Thank you again for your feedback—it’s helping us continue to move in the right direction. — The NextGen Team Replied April 2026 --- ### Comprehensive Practice Management with a Steep Learning Curve - Overall rating: 5/5 - Reviewer: Melissa R. - Verified reviewer: Yes - Industry: Alternative Dispute Resolution - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, NextGen Enterprise is a robust and dependable practice management solution for busy medical practices. It effectively centralizes clinical data and accelerates billing cycles. While navigating the menus requires patience and the system layout feels slightly dated, it significantly reduces administrative burdens once fully mastered. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The system unifies scheduling, patient charting, and medical billing into one centralized location, significantly streamlining daily medical workflows. The automated billing functionalities and real-time insurance eligibility checks are incredibly efficient. Additionally, the specialty-specific clinical templates allow providers to document patient care quickly and focus more on patient interaction. #### Cons The platform has a relatively steep learning curve, especially for non-tech-savvy staff members, making initial employee training difficult. The user interface can feel clunky and inefficient due to the excessive clicking required to navigate between functions or update simple items. There are also occasional system glitches and lag times when uploading or capturing documentation --- ### Thank You [sensitive content hidden] - Overall rating: 5/5 - Reviewer: Glenea L. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it's been a much better experience thanks to [sensitive content hidden], and our dedicated TAM [sensitive content hidden]. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Having [sensitive content hidden] as our Enterprise Account Manager. #### Cons The RCM services from 2017 to 2023. We also struggled with NG IT regarding our interface connections in 2022-2023. #### Reasons for choosing NextGen Enterprise A collegue who highly recommened NextGen vs. Athena #### Reasons for switching to NextGen Enterprise We were seeking a better practice management system --- ### They listen...and deliver - Overall rating: 5/5 - Reviewer: Tracie Z. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been using NextGen since 2017 and overall will say it has been a positive experience. They do try to listen to their clients and provide them updates to meet the everchanging landscape of healthcare. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The configurability of the software, but how useful it already is out of the box. #### Cons To set up some parts of the system, you have to go to several different screens to do different steps to set up 1 item. #### Reasons for choosing NextGen Enterprise They had the better presentation that day. #### Reasons for switching to NextGen Enterprise We needed an EHR that would be compliant with regulations and support our needs. --- ### Great tool needs updating! - Overall rating: 4/5 - Reviewer: Ruth D. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Medium to large medical practices. Organizations needing deep customization. Teams with IT support or willingness to train makes it very helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Highly customizable. Great for practices that want control and flexibility. Clinics can tailor templates, workflows, and reports to fit their exact needs. #### Cons New users often feel overwhelmed at first. Not beginner-friendly. Takes time to train staff and fully understand workflows. #### Vendor response Thank you for your thoughtful feedback. We're pleased to hear that you value the flexibility and customization capabilities of NextGen. We designed the platform to help practices tailor workflows, templates, and reporting to meet their unique operational and clinical needs. We also recognize that with a highly configurable system comes a learning curve, particularly for new users. That's why we continue to invest in training resources, onboarding support, and user experience enhancements to help teams become productive more quickly and get the most value from the platform. We're glad to hear that you see the benefits for organizations that prioritize customization and are committed to helping practices of all sizes successfully leverage those capabilities. — The NextGen Team Replied June 2026 --- ### Everyday is NextGen - Overall rating: 5/5 - Reviewer: Meghan A. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with NextGen was an amazing one. I could not imagine using anything else on a day to day basis at work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about the NextGen Enterprise is it made my day to day task easier to accomplish and well organized. #### Cons The thing I liked the least about NextGen is it was slightly glitchy from time to time, but definitely nothing major. --- ### NEXT GEN IS THE WAY - Overall rating: 5/5 - Reviewer: Crystal E. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great program to work with if you are looking for ease and convenience. Maked patient charting and documenting a breeze. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease and convenience that the system offers. Customer support is amazing as well. This system makes the process of pt charting so much easier and quicker. #### Cons the system does freeze a little every now and then but even with that small flaw the program is still definitely worth it. --- ### Nexgen Corporate Customer Support - Overall rating: 5/5 - Reviewer: Alice C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent experience even when challenges occurred our representative was very professional and answered all out questions. Minimal interruption in service delivery. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and great customer support which was vital in our line of work. We used the Nex gen cards for out patient support programs and we rarely had any issues with it. #### Cons Customer support was quick and we had a dedicated person to respond to our inquiry since I worked for a large organization this was vital. --- Showing 1 - 10 of 36 Reviews [See All Reviews](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/reviews/) ## NextGen Enterprise Popular Comparisons [Tebra vs NextGen Enterprise](https://www.softwareadvice.com/medical/kareo-profile/vs/nextgen-enterprise/)[athenaOne vs NextGen Enterprise](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/nextgen-enterprise/)[RXNT vs NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/vs/rxnt-emr/)[EZClaim vs NextGen Enterprise](https://www.softwareadvice.com/medical/ezclaim-profile/vs/nextgen-enterprise/)[Carepatron vs NextGen Enterprise](https://www.softwareadvice.com/medical/care-patron-profile/vs/nextgen-enterprise/)[ModMed vs NextGen Enterprise](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/nextgen-enterprise/)[Jane vs NextGen Enterprise](https://www.softwareadvice.com/compare/86099-Jane-App/vs/209416-nextgen-enterprise/)[ChiroFusion vs NextGen Enterprise](https://www.softwareadvice.com/medical/chirofusion-profile/vs/nextgen-enterprise/)[AdvancedEHR vs NextGen Enterprise](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/209416-nextgen-enterprise/)[DrChrono vs NextGen Enterprise](https://www.softwareadvice.com/medical/drchrono-profile/vs/nextgen-enterprise/)[Waystar vs NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/vs/waystar/)[DocVilla vs NextGen Enterprise](https://www.softwareadvice.com/medical/docvilla-profile/vs/nextgen-enterprise/)[SPRY vs NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/vs/spry/)[Advanced Data Systems vs NextGen Enterprise](https://www.softwareadvice.com/medical/advanced-data-systems-medicspremier-profile/vs/nextgen-enterprise/)[eClinicalWorks vs NextGen Enterprise](https://www.softwareadvice.com/medical/eclinicalworks-profile/vs/nextgen-enterprise/)[CollaborateMD vs NextGen Enterprise](https://www.softwareadvice.com/medical/collaboratemd-profile/vs/nextgen-enterprise/) ## Other Top Recommended Web-Based EMR Software [AdvancedEHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **245** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (913) Recently recommended **226** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **220** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **173** times Stuck Between Options? 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