As a patient, not everyone has internet access. And some of the information on there can be confusing.

Worst is that it is inefficient. Also, that they will have a  feature we like and it will be broken with the next upgrade.

The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.

Difficulty to find needed information and navigating through charts, it’s just a confusing software.

Great features (if you can get them installed), good ease of use.

Overall, I love using this website for medical information and record updates. I love being able to schedule appointments for my kids and I, it makes it really easy.

Support team was very helpful on getting the software up and running. I love that this program is on the cloud and I can access it from anywhere and they information is stored in the cloud.

I dislike the fact that they don't have a bigger stack in the hospital industry of healthcare. I think this needs to change particularly with their api and interoperability stack.

Again this is so user friendly. I have found it easy to learn and navigate.

I did like the clear interface and the cost was reasonable. Easy log in and creating an account was simple.

I have had a wonderful experience with this software and it's auxiliary products. Even when things don't go as expected their customer support has been on top of it.

I was never formally trained on the software, but I found it very confusing to use.

Very slow response times on reported software issues. Poor responses -seems to be automated responses.

Also, you aren't reimbursed always with a new lead when the contact info isn't correct for the lead. That means a loss of money for the user.

Their commitment to customer success with new edge technologies has been a great shift and kept me as a customer.

I requested the record for 2 weeks and still have not received the record. I had missed the deadline, now probably in contempt of court.

As a daily basis user, I like it's function and future diagnostic features. Which helps me to improve my skills.

I love this software it helps me at work with helping  me take notes for the doctors. To be able to view patient medical and add if needed.

It’s certainly not the best. Cerner and epic are better.

Benefits  Improved patient care: The system provides healthcare providers with quick and easy access to patient information, allowing for better-informed decision making and improved patient care.

It has all the essential functions. The customer support is great at times.

I would say that the worst part of this system is that when the internet is down, you really have no access.

Every EHR system has its pros and cons, but I believe Nextgen Office has a very good combination of ease of  use and overall cost.

This is a frustrating industry dealing with insurance companies.

All in all it's a pretty good system, it just needs some adjusting in the report options and a few other areas.

It is a comprehensive package in that it integrates the clinical side with the billing side. They do update on a regular basis.

I like that this is so user friendly. I find that it is easy to pick up and use fast.

Limited Customization & Difficult Corporate Team.

It is extremely user friendly and straightforward. One of my favorite features is how you can set access and abilities for each user and their specific role/responsibilities.

Additionally, training for the entire product is needed if not you will easily get lost. The price of a system is also up there so we warned.

Customer service was fantastic when this was Healthfusion.

At $100 and $10/a lead, with one bad lead, no reimbursement equates to 10.

Easy to use rapid billing of insurance claims to insurance companies for chiropractic patients receiving care in my clinic. Great customer support from NextGen for problem claims.

Sometimes it malfunctions and came up with errors. I think it should be reprogrammed with debugging.

I was unhappy with the product because it slowed me down and required so much excess minutia in button clicking and scrolling. Overall it is a very inconvenient software to use.

It is reliable and works seamlessly. The team at Power Diary are constantly updating the program and are really responsive to user suggestions.

Easy to use, great functionality, responsive team.

It integrates seamlessly with medicare for our billing, is intuitive, fast, with an excellent team behind it always ready to respond to our queries and cater to our needs.

Ease of use, great support via Help button, instant customer service, cost effective, SMS reminders to avoid client non-attendance and fantastic range of options.

I now feel confident to run groups and expand my practice with the on-line booking system. It has put the fun back into my administration tasks for which I am immensely grateful.

They are keen to listen and let you know they are making changes, but the role out is extremely slow and slightly disappointing following the long wait.

But support is excellent so that really helps with the initial hurdle.

Limited functions available on the calendar - cannot view single day of the week for multiple weeks.

Difficulty uploading my stationary template, problems writing letters in the style I choose (it’s confusing).

I also use the integrated Stripe and Medicare functions for processing payments and Medicare rebates. My clients love that their rebate turns up the next day without them needing to contact Medicare.

A comprehensive practice management system that is easy to use and has great customer support.

I have really liked it, it's been easy to use and updated reasonably regularly with good updates.

Power Diary provides us with a great calendar system, sms reminders for client appointments, financial management of client invoices all covered as is link to Stripe.

For a small private practice it's great to be able t add multiple users and write our progress notes straight in the one place.

The support is second to none, I received two hours of one-to-one free training with the option of more if needed. I think it's priced perfectly too and will grow in line with our practice.

Powerdiary is very colourful and has a great layout which makes it easy to use. I love how you can have different colours for different services.

I love Power Diary and use it everyday, it integrates well with my phone calender and has all the features I need to run my Reiki business.

However, it does remain a very restrictive platform with multiple irritating imperfections.

It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something.

Best aspects are integration with Medicare and Stripe.

PD gives me all this plus insights, trends and the ability to view my business from every angle, and help inform direction and investment.

Cost of the SMS messages, that I didn't start it earlier, it's hard to find fault with it.

A wide range of features to help with running a health practice including integrated telehealth. Online forms are a great feature that helps with saving time and makes this process easier for clients.

I think it's best to be honest with reviews and so I am generally quite critical but I can wholeheartedly recommend Powerdiary and don't have anything negative to say at all.

I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day.

The benefits to my practices are innumerable. The product and the fabulous customer service support provided, reduce administrative hours and angst and also provide multiple positives and benefits.

If they have  the business to support the need, this is a great first step.

Very happy with this product, the ease associated with using it, and the great technical support offered.

We love it and would recommend it without hesitation.

Convenience, communication, ease of use (with a couple of qualifiers).

Easy to update progress notes quickly during / following appointments. Appointment reminders are helpful to confirm scheduled appointments.

I love the simplicity of it , it is very easy to navigate your way around, finding clients, looking at invoices.

I need to utilise this more, and I love the ease of doing notes. As I said before the support you get is amazing.

What I liked most about this software was the simple user interface.

It’s the most economical with great features, would be even better if the cons were resolved.

If you accidentally hit back, it exits the software.

US Dollar

Web-based medical billing software automates activities like scheduling, billing, claims processing, and reporting. Integrated insurance eligibility, patient communication, and payment tools support revenue cycle.

ShortDescription

NextGen Office is an award-winning, cloud-based, clinical and billing solution designed for smaller, independent practices (≤ 10 providers). This all-in-one, full-service solution includes specialty-specific EHR content, an easy-to-use patient portal, embedded virtual visits, a claims clearinghouse, and a MACRA/MIPS reporting dashboard. NextGen Office provides the right tools providers and their staff need at the point of care with no in-house IT overhead right out of the box. 
What’s more: the solution works on any device with an internet connection. Providers can touch, talk, or type encounter notes directly into the clinical documentation template between patients or even outside the office, saving valuable time and creating an atmosphere that promotes a better work-life balance.
For medical billing businesses: NextGen Office Practice Management (PM) is designed to support growth, profitability, and efficiency. It’s Cloud-based to keep your costs down and your internal teams and implementation processes simplified. This top-rated solution is built to automate and increase the accuracy of the billing and collections process. Utilize a wealth of operational resources and a Marketing Support Kit to support your billing business needs at no additional charge.
NextGen Healthcare was founded in 1998 by two doctors with one goal – to make medical offices run more efficiently. NextGen Office is the culmination of that goal for small practices and medical billing companies, made to accommodate physician and staff workflows with easy-to-use, affordable technology that adapts to users and is accessible from anywhere. Now more than 124,000 providers across the United States use solutions provided by NextGen Healthcare.


LongDescription

Real-Time Analytics

Patient Records Management

Meaningful Use Certified

Surveys & Feedback

Invoice History

Payment Processing

Practice Management

Order Entry

Customizable Reports

Document Storage

HIPAA Compliant

Charting

Confirmation/Reminders

Communication Management

Patient Intake

Calendar Management

ONC-ATCB Certified

Multi-Physician

Clinic Interoperability

Template Management

Multi-Location

Self Service Portal

Code & Charge Entry

EMR/EHR

Dunning Management

Compliance Management

Real Time Data

Claims Scrubbing

Historical Reporting

E-Prescribing

Client Portal

Handwriting Recognition

Workflow Management

Voice Recognition

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Decision Support

Automated Scheduling

Medical Billing

Physician Scheduling

Customizable Templates

Coding Assistance

Billing & Invoicing

Alerts / Escalation

Compliance Tracking

Contact Database

SOAP notes

Claims Management

Appointment Management

Video Conferencing

Records Management

Summary Reports

Client Management

Quotes/Estimates

Drag & Drop

Patient Scheduling

Patient Portal

Appointment Scheduling

Document Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Patient Engagement

Physician Management

Messaging

Data Discovery

AI/Machine Learning

Data Visualization

Collaboration Tools

Initial Assessments

For Family Medicine

Drug Reference Database

Medication Management

For Cardiologists

For Ophthalmologists

SMS Reminders

For Dermatologists

Formulary Management

Healthcare Compliance

One-to-One Messaging

For Physical Therapy

Online Forms

File Sharing

Remote Treatment Planning

Multi-Provider Practice

For Healthcare

Speech Recognition

Automatic Transcription

Medical Terminology Database

For Obstetrics & Gynecology

Immunization & Allergy Tracking

Medical History Records

Growth Charts

For Podiatrists

Payment Collection

For Mental/Behavioral Health

For Pain Management

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

To receive accurate pricing information, contact NextGen directly.

NextGen Office vs Power Diary

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons