About NovoClinical

NovoClinical is a completely secure, cloud-based system that can be implemented quickly. Reports and templates can be customized with features and fields specific to each practice and/or provider.

NovoClinical offers insurance eligibility in seconds, comprehensive demographic input, medical history, medication history and more which populates automatically to the providers’ reports for efficiency of treatment.

A Meaningful Use 2015 certified system, users can type, or use the built-in dictation for reporting. The patient portal allows patients to request appointments, review reports, communicate securely, pay their bill online and so much more.

In today’s electronic world, patients can receive text ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

18 Reviews of NovoClinical

Average User Ratings

Overall

4.67 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(14)

14

4 stars

(2)

2

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

May 2018

Lawrence Larry from Steven Porter, MD

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Easy to use. Great features. Understands the medical practice flow. Staff and doctors love it!!

Pros

The ease of use... I like the flow and how easy it is to navigate. I like the automation and how the entire system is connected

Cons

Nothing so far. I find more features every day. I wish that I had found this system before. I share my experiences with other practices.

November 2021

Stephen from Stephen Mosley PA-C

Company Size: 1 employee

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

Perfect for every practice from new clinics to large practices.

The customer service is incredible. They are very responsive to every request and have incredible attention to detail.

Pros

The overall workflow is wonderful. It's incredibly easy and intuitive to use, but it's the customer service that really makes Novo stand out.

Cons

Not really. They are so responsive to suggestions that everything I have wanted changed has already been addressed.

Reasons for Choosing NovoClinical

Cost, professionalism and responsiveness

Reasons for Switching to NovoClinical

Athena was too bulky and it was difficult to make changes

June 2021

Kumari from Everest Medical Group USA

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

June 2021

Review for NovoClinical

Pros

Ease of use & documentation of the notes.

Cons

Need to have an easier way for billing & closing the chart without having multiple steps.

Reasons for Switching to NovoClinical

Cost & ease of use.

Response from NovoMedici

Replied November 2021

Hi Dr Wee, Thank you for your review. With the new release we have included the feature you have requested and simplified the flow. Thank you! Please contact your account manager for any questions.

December 2021

Seyi from Richmond Premier Foot & Ankle Clinic

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2021

Great Features & Technical Support

The technical support team is very reliable. Unlike with other companies, it's refreshing that someone picks up when you call and addresses your issue right away. It may be because it's a small company, nevertheless their customer service and support are very much appreciated.

Pros

This software has many great features such as E-prescribing, built-in e-fax, Appointment reminders, Alerts notifications, Tasks, etc... We use the task feature a lot. Gone are those days no one in the office knew what he/she was supposed to do. With this feature, anyone can create and assign a task, and we follow the assignment until it is completed.

Cons

Currently, Novoclinical does not have a feature that efficiently captures payment refunds. Also, The Revenue Cycle Management associated with this software can be improved to be more effective.

Response from NovoMedici

Replied December 2021

Thank you ! We are continuously improving. With the next couple of releases we have some update and feature plans for Revenue Cycle Management. Support team will contact you when they are available.

June 2021

MARELA from BIO CELL WELLNESS GROUP LLC

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

GREAT CUSTOMER SUPPORT AND CUSTOMER SATISFACTION DRIVEN

OUR EXPERIENCE WITH NOVO CLINICAL HAS BEEN GREAT, LOVE TO HAVE THE PERSONALIZED AND DEDICATED SUPPORT FROM [SENSITIVE CONTENT HIDDEN], HE IS GREAT, VERY HELFUL AND ALWAYS AVAILABLE TO HELP US.

Pros

EASY TO USE AND WE CAN PERSONALIZE IT TO FIT OUR NEEDS

Cons

CAN BE TRIMMED LINED A BIT MORE AND FASTER LESS NEED TO REFRESH WOULD BE GREAT

Reasons for Choosing NovoClinical

THE PERSONALIZED ATTENTION AND CUSTOMER SUPPORT THEY PROVIDE.

Reasons for Switching to NovoClinical

I NEEDED IT SOMETHING MORE PERSONALIZED AND MORE MEDICAL FOR THE PRACTICE

Response from NovoMedici

Replied November 2021

Hi Marela, Thank you for your review. With the new release we have included the feature you have requested. Thank you! Please contact your account manager for any questions.