NovoClinical vs RXNT
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.3 / 5
Value for Money
4.8 / 5
4.2 / 5
Customer Support
5 / 5
4.3 / 5
Functionality
4.8 / 5
4.2 / 5
Last Review Written
August 9, 2024
September 18, 2024
Pros/Cons
Pros
- The ability to customize it for what we do and it’s help with administrative organization. It’s helpful customer care staff.
- They take the stress of everyday charting and make it fun and enjoyable. I am strongly excited about my journey with NovoMedici and the future looks very bright for the both of us.
- The ability to navigate easily is fantastic. Have a personal business relationship with IT is beyond anything I could have asked for.
Cons
- I was using another EHR/Billing company and they were terrible with the billing aspect where claims were rejected and not handled properly.
- Not much of anything bad I can say, because if I have an issue, it's taken care of immediately.
- The only negative thing is I wish I found them 2 years ago.
Pros
- Great reports to keep your office on top of meaningful use. By far the best EHR company out there.
- But since I have started using it, I use it for all my prescriptions because I love the ease and speed of prescribing, and the ease of maintaining prescription records.
- I absolutely love this app, and it has been an integral part in improving our patient care and management/delivery of medications.
Cons
- I have called at 5:30 pm for an emergency leaving full details of problem, a call comes until next day, nothing solved plus a nonsense explanation of why not.
- CUSTOMER SERVICE and TROUBLESHOOTING, even pre COVID-19 they are terrible. Lines 99% busy, long waiting, often instructed to leave a message.
- Inability to easily have common meds and their dosing conveniently able to be plugged in to a script.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
16 Recommendations
230 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
