--- title: "OhMD Software Reviews, Demo & Pricing - 2026" description: "Review of OhMD Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/ohmd-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Telemedicine Software](https://www.softwareadvice.com/telemedicine/) / OhMD Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # OhMD Review Custom quote 2 plans Wondering if OhMD is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview OhMD 3.3 [(3)](https://www.softwareadvice.com/medical/ohmd-profile/#reviews) Pricing Pricing available upon request ### About OhMD OhMD is a HIPAA-compliant omni-channel patient communication platform built for physician practices struggling with high inbound patient call volume. It brings AI-driven and human-led conversations together across phone, text, and web in one unified inbox, allowing practices to manage all patient communication from a single system. OhMD uses a hero-in-the-loop model. AI handles routine patient requests such as appointment scheduling, call deflection, voicemail transcription, and common questions. When staff expertise is needed, teams can step into, respond to, or take over conversations instantly from the same inbox. This ensures automation never replaces visibility or control. Unlike messaging-only platforms or standalone voice AI tools, OhMD combines secure texting, calling, and AI voice in one platform. All patient conversations remain centralized, searchable, and assigned to the right teams, reducing phone interruptions and front desk overload. Practices use OhMD to deflect inbound calls to text and AI conversations, improve patient access, and reduce staff burnout without hiring additional staff or outsourcing call centers. Customers report measurable results, including fe... wer staff-handled calls, lower communication costs, and improved patient satisfaction. Over 40,000 providers use OhMD to simplify patient communication while keeping staff in control. Wondering if OhMD is right for your organization? Our Telemedicine Software selection experts can help you in 15 minutes or less. ## OhMD User Interface ## Popular OhMD Alternatives Main Product OhMD 3.3 [(3)](https://www.softwareadvice.com/medical/ohmd-profile/#reviews) Ratings Breakdown - 3.67Ease of use - 3.0Value for money - 3.67Customer support - 2.67Functionality Pricing Available upon request Get Price Alternative Product [Klara](https://www.softwareadvice.com/medical/klara-profile/) 4.6 [(212)](https://www.softwareadvice.com/medical/klara-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.48Value for money - 4.53Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 5.0 [(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.94Value for money - 4.96Customer support - 4.96Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Weave](https://www.softwareadvice.com/product/158992-Weave/) 4.3 [(673)](https://www.softwareadvice.com/product/158992-Weave/reviews/) Ratings Breakdown - 4.46Ease of use - 4.10Value for money - 3.92Customer support - 4.29Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Phreesia](https://www.softwareadvice.com/medical/phreesia-profile/) 4.3 [(169)](https://www.softwareadvice.com/medical/phreesia-profile/reviews/) Ratings Breakdown - 4.35Ease of use - 4.14Value for money - 4.31Customer support - 4.24Functionality Pricing Available upon request Get Price ## OhMD Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Communicate Pricing available upon request Plan includes: - Two-way SMS & Secure Texting - Text-enabled Landline - Unified Inbox for All Communications - Call-to-Text - Call deflection to text message - Voicemail Transcription - Broadcast Messaging - One-to-many texting - Text Message Attachments - Outbound Voice Calling - Video Visits - Telemedicine - Live Web Chat Read More Automate Pricing available upon request Plan includes: - Everything in Communicate plan - EHR integration - AI Voice & Text Agent - Resolves 100% of routine patient calls and texts like scheduling, Rx refill requests, and general practice questions - AI Smart Assignments - Message triaging to the right person/team by message intent - Premium Support - Digital forms (à la carte) Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## OhMD Features - Popular features found in Telemedicine Appointment Management Billing & Invoicing Charting Confirmations/Reminders E-Prescribing HIPAA Compliant Multi-Provider Practice Online Forms Payment Processing Practice Management Self Service Portal Video Conferencing - More features of OhMD Activity Dashboard AI/Machine Learning Alerts/Notifications API Appointment Scheduling Automated Scheduling Broadcast Messaging Campaign Management Care Plan Management Chatbot Chat/Messaging Communication Management Contact Database Customer Experience Management Customizable Branding Customizable Forms Customizable Templates Electronic Payments File Sharing Intent Recognition Lead Capture Live Chat Messaging Mobile Access Mobile Alerts Multi-Channel Communication Multi-Language Multi-Location Natural Language Processing One-to-One Messaging Online Refills Online Scheduling Patient Communications Patient Education Patient Engagement Patient Intake Patient Portal Patient Questionnaires Patient Scheduling Pre-Configured Bot Real-Time Data Real-Time Notifications Reminders Reporting & Statistics Rescheduling Scheduling Secure Data Storage Sentiment Analysis SMS Reminders Softphone Surveys & Feedback Third-Party Integrations Two-Way Audio & Video Workflow Management ## OhMD Integrations athenaOne Integration rated undefined from -1 review AdvancedMD Billing Services Integration rated undefined from -1 review AdvancedMD for Physical Therapy Integration rated undefined from -1 review Veradigm Practice Management Integration rated undefined from -1 review Veradigm EHR Integration rated undefined from -1 review PCC Integration rated undefined from -1 review See all 20 integrations ## OhMD User Reviews ## OhMD customer ratings - Overall rating: 3.3/5 - Total reviews: 3 ### Rating distribution - 5 stars: 1 reviews (33%) - 4 stars: 1 reviews (33%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (33%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 3/5 - Customer support: 3.7/5 - Functionality: 2.7/5 --- Have you used OhMD and would like to share your experience with others? ### Great for My Needs - Overall rating: 5/5 - Reviewer: Nathan H. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love this product. I recommend it to other colleagues. It has been great overall. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I loved that I was able to text with clients and still be HIPAA compliant. That we can upload the texting to my online platform to save the records. Plus that it is free for me and the clients. #### Cons Some users do not like it because it is a separate app. I can't figure out a way to delete old clients from my records. At times it seems to freeze. I then just sign out and sign back in which fixes it. I was told that I need to upgrade to a newer version, so that may be my problem. #### Reasons for choosing OhMD It was HIPAA compliant and free. No one else I found compared to that. --- ### Overall Satisfaction - Overall rating: 4/5 - Reviewer: Tiffany W. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we were happy with OhMD. They have great customer service. Offering a texting platform to our patients really helped with patient management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros OhMd was easy to use and integrated into our EHR system which was very helpful for documentation purposes #### Cons Mostly the cost. There were some features we were looking for that were not offered by OhMD. We were able to get more features for less cost with another company #### Reasons for switching to OhMD Unsatisfied with HeyMarket, they did not integrate with EHR --- ### Do not recommend - Overall rating: 1/5 - Reviewer: Anna C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered It is currently November of 2025. We have been complaining to OhMD support since February of 2025 regarding extreme glitchiness to the point we can barely us it. They keep respond that they are working on it but never fix it or provide any solutions. The lack of support and communication is so unprofessional. We then let them know we would not like our subscription automatically renewed because we plan on trying something else and still have yet to receive a response after a month of sending that email. I do not recommend at all. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I honestly can say there was very minimal things I liked about OhMD. It is unorganized and does not have nearly as useful features as other websites. #### Cons Glitchiness, bugs problems, log in issues, error messages, constantly logging you out, lack of communication with support staff --- Showing 1 - 3 of 3 Reviews ## Other Top Recommended Telemedicine Software [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **7** times [AdvancedMD Telemedicine](https://www.softwareadvice.com/product/85313-advancedmd-advancedemr/) **3.0** (1) Recently recommended **5** times [SecureVideo](https://www.softwareadvice.com/telemedicine/securevideo-profile/) **4.8** (26) Recently recommended **4** times [SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/) **4.6** (2827) Recently recommended **0** times Stuck Between Options? Our experts can help you compare OhMD with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice