OptimisPT software


9 reviews(4.0/5)
9 reviews(4.0/5)

OptimisPT is a cloud-based electronic medical record (EMR) solution that offers healthcare institutions applications for patient scheduling, clinical documentation, practice management and reporting. It also provides users functionalities for billing operations.

OptimisPT's 'Clinical Decision Support' feature gathers patient information at the point of care, providing the clinician with recommendations for evidence-based clinical care based on real-time data collection.

OptimisPT's compliance features provide clinicians functionalities to manage audits from Medicare or other third-party payers. OptimisPT also offers integrated numerous real-time alerts within aiding in the documentation that reflects the intensely complex regulations and requirements of the industry. Updated constantly through the cloud-based interface, the alerts ensure that therapists always report documentation and coding to meet the requirements of the regulated healthcare environment.

OptimisPT offers services on pay-as-you-go pricing model that includes support via phone, email and FAQs.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

9 Reviews of OptimisPT

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  • Debbie from CGPT

    Specialty: Physical therapy / rehab

    Number of employees: 11-50 employees

    January 2018

    OptimisPT is tailored to PT and has many great features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Built in scheduling, docs, and billing functionality are convenient and specific to physical therapy.

    Pros

    The built in schedule, documentation, billing, make sense. The built in appointment reminders for patients is nice feature. Pay by volume, fits the bill during slower times.

    Cons

    Would like to have ability for more administrative function. (More customization options for payer types, etc.).

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Caitlyn from Certified Reimbursement Solutions LLC

    Specialty: Billing services

    Number of employees: 11-50 employees

    December 2017

    Pretty easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have used this software in addition to another software that I use. The provider likes it for all of the patient payments.

    This review was submitted organically. No incentive was offered
    Review Source
  • jevene from Akamai Physical Therapy

    Specialty: Physical therapy / rehab

    Number of employees: 1 employee

    December 2017

    Better than WebPT

    Ease-of-use
    Functionality
    Quality
    Support

    excellent customer service support from Optimis PT - they responded w/in an hour or less when a support ticket was submitted, and it was always a PERSONAL reply, directly relating to the issue in question; not an email referring you to a link on their support page

    Pros

    I used OptimisPT at a clinic I worked at previously, and liked the fact that there was so much ability to customize the software - there is much more flexibility in both the assessment and the treatment section to customize so that you do a minimum of typing and just click drop down menus. It is not immediately intuitive, but that is true of any software that has a lot of functionality. Once you get the hang of it, it is elegant and easy to use.

    Cons

    I really can't think of much negative to say about Optimis - it is a great product; it just costs more than other things on the market. I just started my own practice, and got WebPT because it was cheaper than OptimisPT, and it is widely used by other clinics - although I did do a one hour "demo" with the sales team, it wasn't until I started using WebPT that I realized it doesn't have nearly the depth and breadth of customization - there is NO customization available in the treatment section, and I do NOT do "factory" PT where everyone does a lot of standard exercises and modalities. Getting WebPT was the biggest mistake I did in my practice.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jackie from Joshua Tree Physical Therapy

    Specialty: Physical therapy / rehab

    Number of employees: 11-50 employees

    October 2017

    Great, user friendly software and excellent customer service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    So easy to use, it's pretty self explanatory. It helps prevent you from making mistakes on your "Off" days.

    Cons

    I wish there was a built in billing software, it would make it much more efficient and save so much time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Fred from Spine and Sport Physical Therapy

    Number of employees: 11-50 employees

    August 2017

    Too detailed ... takes too long to do clinical documentation ...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    thorough / but not efficient

    Pros

    Optimis is very thorough , which gives you confidence that documentation will be compliant ; however, on the down side ... it takes way too long to document an evaluation due to the plethora of drop down menus.

    Cons

    Again, too thorough ; not efficient w/ time management ; takes 30 min to do an evaluation . Needs to be more user friendly and quicker to get paperwork done in timely fashion.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • rusty from osr physical therapy

    Specialty: Physical therapy / rehab

    Number of employees: 11-50 employees

    February 2017

    unwilling to integrate with other patient rentention software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Optimis has been less than helpful in their willingness to integrate with other software. 90% of the other major web-based EMR companies have integrated with this pt retention and pt satisfaction software, but optimis has chosen not to. Our therapy company would benefit from the integration and we have emailed and called constantly about the timing of the integration and get the company line of "we have been in talks, but have not committed to pursuing anything yet".

    Pros

    Is user-friendly from a clinician standpoint.

    Cons

    Unwilling to integrate with other software that is available and 90% of other EMR's have already integrated.

  • Pam from Hand N Hand Therapy LLC

    Specialty: Physical therapy / rehab

    Number of employees: 11-50 employees

    November 2016

    I like the ability to Print HCFA 1500 claim forms

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using OptimisPT for almost 4 years and have been happy with the level of support, comprehensiveness of notewriting and compliance with Medicare. It is cloud based, so aside from a few programming glitches, it has been a great EHR program.

    Pros

    It couples with Duxware for billing and accounting; responsive support team; prints HCFA 1500s; allows ease with electronic Medicare/secondary payer accounting; in program faxing; email/text reminders,; Nice looking patient reports.

    Cons

    Would like to have greater ease in printing end of year patient statements as it does not order by date. Would like it to be mobile/ipad friendly--does bet on a laptop or desktop.

  • Ann from Active Recovery Physical Therapy

    Specialty: Physical therapy / rehab

    February 2015

    Satisfaction

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Strong adherence to Medicare compliance, thoroughness of documentation, relative ease of use after steep learning curve.

    Cons

    Unexpected crashes that can totally derail one's day.

  • Leigh from Comprehensive Rehab

    Specialty: Physical therapy / rehab

    December 2014

    Good compliant system

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    They offer instant answers to questions and problems There is direct line or email to support. It's confident about compliance and is easy to use.

    Cons

    I dislike the complex evaluation and the flow sheet for treatments (although they are working to improve the flow sheets).

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