--- title: "OptimisPT Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of OptimisPT. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OptimisPT is a good fit for you!" source_url: "https://www.softwareadvice.com/medical/optimiscorp-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Physical Therapy Software](https://www.softwareadvice.com/medical/physical-therapy-software-comparison/) / [OptimisPT](https://www.softwareadvice.com/medical/optimiscorp-profile/) / OptimisPT Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/medical/optimiscorp-profile/) Reviews [Alternatives](https://www.softwareadvice.com/medical/optimiscorp-profile/alternatives/) # OptimisPT User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 62 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 39 reviews (63%) - 4 stars: 16 reviews (26%) - 3 stars: 5 reviews (8%) - 2 stars: 2 reviews (3%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I also like that I can toggle from one note to another to locate info from previous notes. - I love dealing with your tech support and their communication is amazing at helping those of us who are not great with computers understand. - The practice management tools embedded in the system helped to assist in day to day operations and make for a smooth transition from clinician to administrator. ### Most mentioned cons - Exercise database is limited to other well known exercises, also has too many variations of exercises that are not relevant to most patients. - This option isn't available. - There is no point of having a search bar if you still have to search for an extended period of time for the exercise. ## OptimisPT customer reviews Showing reviews 1-25 of 62 (page 1). ### Great Job Easy to work with - Overall rating: 5/5 - Reviewer: Robbin A. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love dealing with your tech support and their communication is amazing at helping those of us who are not great with computers understand. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and even the updates have been seamless. When we add providers they are quick to get them synced so we have no delays in billing. #### Cons at this time nothing has been an issue that would keep me from using OptimisPT when I have an issue they are right there to help #### Reasons for choosing OptimisPT Tech support was crucial for us and we wanted to know we could count on them --- ### Good price for part time therapists with good overall functionalities - Overall rating: 4/5 - Reviewer: Heather P. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good - they have implemented some of our suggestions and the support team gets back to us quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It doesn't force me to click except a few minor exceptions. I can use the program to make custom templates or just type a soap note or use the auditing function to be sure I'm compliant. It gives lots of options once you learn how to work with it. It charges for usage. For a practice with a lot of part time therapists it is a much better price point than competitors. #### Cons It doesn't have automatic processes in place to cue and track authorizations. The wait list feature doesn't allow us to prioritize patients. The wait list feature doesn't autodial patients to fill holes from the schedule like other EMRs. It doesn't have AI built in yet to translate visit audio recording to fields in the EMR and an integration with one of the AI companies would be great. Also automating some of the billing side makes sense to add. #### Reasons for choosing OptimisPT Pricing was based on usage and there weren't forced clicks to get through documentation. #### Vendor response Hello Heather! Thank you for taking the time to provide us detailed and extremely valuable feedback! More automated features are on the way. Implementation of A.I is very important to us which is why we want to integrate it the RIGHT way. Not only to automate processes but to supercharge our best-in-industry evaluation & documentation tools in effort to stay true to our mission of better patient outcomes! We'd love to hear more of your feedback, please feel free to reach out directly and set up a time to meet one-on-one or with anyone from your team that wants to provide detailed feedback! Thanks again for taking the time to review us! We are excited to turn your 4/5 into a 5/5! It sounds like we still have to earn that 5th STAR! We'll get there! Replied May 2024 --- ### A User, but not by choice - Overall rating: 3/5 - Reviewer: Robert J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered -It requires too much navigation between different screens to view "Attachments" (where our company stores the referral notes). -The Treatment Section is annoyingly detailed and the "add text" boxes are many and small. After just a few lines, you have to scroll up and down on the text box even though there is still plenty of empty space elsewhere on the screen. -I don't use their "Clinical Findings" section anymore. Am I attentive to the pt or the computer screen during an evaluation? I don't use the "Measurement" section either; if you are doing a balance test with a pt but made some modifications to the test for that pt, Optimis doesn't let you note that. There is no space for modifications/observations to the test. -On an eval you have to separately choose "Planned Interventions" (such as Therapeutic Activities, Thera. Ex., Gait Training) and then "Treatments." Please tell me why I wouldn't use my planned interventions as treatments? It's the same list of CPT codes. Why do I have to add the same list twice? -The last one I will list here, and Optimis is not alone in this shortcoming . . . At the end of every note there is a "Plan" section for next visit. That's normal. How about have a copy of that "Plan" section from a previous note show up at the start of your new note? Seems like a simple good idea. Make sure you shop around before choosing an EMR. I have used WebPT briefly, and am also not impressed. #### Ratings breakdown - Ease of use: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros After looking at the other reviews, the one I most agree with is the "Too detailed ... takes too long to do clinical documentation ..." Optimis gets back to you quickly for customer support via email and, as noted in one of the OptimisPT responses to a review, they do have a phone number too, but its not prominently displayed and the first time I learned about it was via reading an OptimisPT response to a review on this website!! Optimis does a good job of showing a running tally of how much money has been billed to a patient's insurance. Optimis' .pdf notes are clear, well organized, and easy to read. I've worked with other EMRs (kinnser/Wellsky) that made reading the .pdf version of a note surprisingly and unnecessarily difficult (something so easy to get right). Major kudos to Optimis that they allow you to change the type of visit you are doing (a progress report or daily note can quickly change to a discharge by the end of visit) without losing your work and it takes but two clicks. I will also add that my review is as verbose as Optimis is cumbersome. Haha. I do find that I typically have to finish notes outside of pt visit time. As for evaluations, I still don't even try to start the note at the time of visit. I do all of that work on my own time off the clock. I would say that OptimisPT is fair in concept and poor in execution. Speaking with the other therapists in the clinic and front desk worker, their opinions are neutral to dislike. #### Cons They say the Devil is in the details and here is where I get very frustrated with Optimis. Some Clarification: I have been using Optimis 2 days per week since January 2022 (it is now the end of July 2022) as a PT working part-time. I am 40 years old but moderately tech-savy. I don't tolerate annoying redundancies and unnecessary drop-down menus. I want an EMR to be efficient so that I can spend more time on my own life and more time trying to make my patient's lives better. Every extra click, pause, reloading time, scroll, that could be designed out of the system while still preserving the general design of the EMR drives me nuts. Here are some examples of irritations that make me wonder if this software was ever used in the field by the designers: -When a patient shows up you are supposed to click "Check in." Okay, that's fine. But that is separate from "Go to Visit." You must always click two buttons to start a note. How about a third button that says, "Check in and Go to Visit?" -Optimis has a sort of slick ability to scroll through past sections of previous notes (say, the subjective section) and copy/paste that whole section into the new note. Great. But they won't let you copy and paste individual sentences, you'll have to delete the ones you don't want. Why is this? Rarely does one want to Copy/Paste the entire subjective section. -The Goal Builder is cumbersome. I'd rather just copy/paste from a Word document. See below. --- ### Great overall EMR - Overall rating: 5/5 - Reviewer: Mary B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have used it for years and it has met my needs better than anything else I have tried. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I can do everything in one place. It works well for scheduling, appointment reminders, charting, home programs, invoicing and recording payments. #### Cons It still doesn't have a lot of the treatments that I use so I am building custom ones. #### Reasons for choosing OptimisPT This seemed efficient and thorough for what we needed. #### Reasons for switching to OptimisPT Was not functional for our setting and yours seemed to be a good fit. --- ### OptimisPT is a great web based platform for therapy! - Overall rating: 5/5 - Reviewer: Rose N. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Great experience overall - account reps and development teams are over the top helpful and swift with resolution. Great communication and transparency all along the way. Continue to be a great partner in documentation, scheduling and billing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to implement, smooth workflows, custom templates, updates made based on client feedback, integrated with our PM. #### Cons No real dislikes - any issues faced were swiftly resolved. #### Reasons for choosing OptimisPT Impressed with vendor communication, the overall look and flow of the platform, ability to integrate with our PM system, heavy compliance support, and open to improvements/suggestions. #### Reasons for switching to OptimisPT Not a therapy based EMR. --- ### More strengths than weaknesses - Overall rating: 5/5 - Reviewer: Stacey R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I like Optimis. It is easy to use as a documentation tool and it is easy to look up patient info. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Lots of info is available on the opening page of each pt document which makes it easy to reference basic pt info as well as to follow timing of documents (progress notes, end-of-cert periods, for example). I also like that I can toggle from one note to another to locate info from previous notes. #### Cons There is poor organization of treatment techniques and not enough choices of measures for adult Neuro functional skills or those available are poorly worded. I find Optimis more useful for Ortho patients and not Neuro patients - and I treat more Neuro pts. --- ### The Better EMR - Overall rating: 5/5 - Reviewer: Arthur H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's streamlined, making documentation much less dreadful. If there is anything that truly becomes I bother, I'll be sure to let you know. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's convenient, easy to navigate and support is offered quickly when necessary. Support answers questions promptly, concisely and correctly the first time. #### Cons I appreciate and prefer this EMR over most others, as they are redundant and confusing at times. Not much to complain about. --- ### Forst Time Optimis User - Overall rating: 5/5 - Reviewer: Exequiel R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ease of providing initial evaluations as everything is quick to access and the tabs feature for the component of each visit is well made as I do not need to scroll every now and then #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration of HEP printouts onto the EMR system itself. I do not need to access medbridge or hep2go anymore. #### Cons Nothing. Everything is very easy to follow. Although if there is one, it would be the HEP portion; the system loads too long. --- ### Physical therapy - Overall rating: 5/5 - Reviewer: Nancy F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Timely therapy delivered in a positive manner #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pt was effective, thorough and great follow through #### Cons Would prefer more privacy and space between other patients Videos should stay on the app beyond a yr --- ### Billing representative - Overall rating: 5/5 - Reviewer: Vicki R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The service was very fast, was able to answer all my question in the email. My issue was resolved with in minutes. Very satisfied. thanks #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The rep was able to find out why some of my notes was disappearing. #### Cons I not a problem with the rep or the emails. Was very sufficient. --- ### Best I’ve used - Overall rating: 5/5 - Reviewer: Stefani R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Best web based system I’ve used. Notes are quick to complete while still being thorough #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy notes, carry over features, simplicity #### Cons Holds are not categorized in an organized matter. #### Vendor response Hello Stefani! Thank you for the feedback! Notes certainly are important! Ecstatic that you love them! We'd love to hear more specific feedback on the "holds categories" - We're super open to feedback like this, please contact us directly and let's improve, TOGETHER! Thanks again for taking the time to review us, we truly appreciate your feedback! Replied May 2024 --- ### OptimisPT for small outpatient physical therapy - Overall rating: 5/5 - Reviewer: Angel B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience has been excellent. I would recommend for any office looking for a physical therapy specific EMR. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service responds in timely manner and has always resolved any questions I've had about the product. We have not experienced any technical issues to date. #### Cons Not having a mobile/tablet version makes POS documentation and scheduling on the go difficult. --- ### Everyone at OptimisPT is the Best! - Overall rating: 5/5 - Reviewer: Alicia R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience, amicable, very professional, and the guidance to help set you up with OptimistPT was and continues to be amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The staff members are very pleasant and very professional. #### Cons Nothing negative to say everyone is exceptional. #### Vendor response Hello Alicia! Thank you for the kind words and wonderful feedback! We value and appreciate your business! We're humbled by your great feedback! Replied August 2024 --- ### Great for PT - Overall rating: 4/5 - Reviewer: Paola R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is a lot easier to use than our previous system. #### Cons The initial evals can take a while to fill out. #### Vendor response Hi Paola! Thanks for taking the time to review us! We're glad your having a better experience than with your old EMR! We'd like to hear more specifics on your feedback so that we can hopefully improve your overall experience! If you feel you're not getting the most out of your experience, please let us know how we can help. If you need additional insight on how to customize your settings to your work flow, we can help you do that! Thanks again for taking the time to review us and we look forward to providing a better overall experience for you! Replied May 2024 --- ### OptimisPT - Overall rating: 3/5 - Reviewer: Imelda R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros easy to use not many complications when in use #### Cons sometimes system can be glitchy. or wont show pictures #### Vendor response Hi Imelda, Thank you for this valuable feedback. We would like to hear more of your thoughts and see how we can improve in the future. Please don't hesitate to reach out directly if you'd like to provide more in depth feedback! Thank you for your time in providing your experience! Replied April 2024 --- ### OptimisPT Review - Overall rating: 4/5 - Reviewer: Jenna M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros My favorite part of utilizing OptimisPT in our organization is the ease of use as it is specifically created for the PT industry. #### Cons My least favorite aspect of OptimisPT is the fact that payments cannot be applied to specific DOS and can only be applied chronologically, via the integration with Tebra. #### Reasons for choosing OptimisPT The OptimisPT system is specific to PT and user friendly #### Vendor response Hello Jenna, Thank you for taking the time to review OptimisPT. Your feedback is extremely valuable to us and will be used to improve our software. We are currently integrating a native payment system that will allow your payment application to be much smoother. Please reach out directly if you have any questions! Thanks again for your valuable feedback and support for OptimisPT! Replied June 2024 --- ### Review of Optimis - Overall rating: 5/5 - Reviewer: Gurjit G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easy to use the drop down menu, favorite button, quick options, helpful for suggest diagnosis #### Cons Finding the exercises quickly, trying to exactly match words or else the option isn’t available --- ### Opinion about OptimisPT - Overall rating: 2/5 - Reviewer: Michelle C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros navigating through schedule and accounts with ease #### Cons frequent glitches causes unnecessary time consumption --- ### Satisfactory - Overall rating: 5/5 - Reviewer: Rita L. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been satisfactory. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I like receiving timely reminders via email. #### Cons I wish there was an easy way to customize. --- ### unwilling to integrate with other patient rentention software - Overall rating: 2/5 - Reviewer: rusty w. - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Optimis has been less than helpful in their willingness to integrate with other software. 90% of the other major web-based EMR companies have integrated with this pt retention and pt satisfaction software, but optimis has chosen not to. Our therapy company would benefit from the integration and we have emailed and called constantly about the timing of the integration and get the company line of "we have been in talks, but have not committed to pursuing anything yet". #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Is user-friendly from a clinician standpoint. #### Cons Unwilling to integrate with other software that is available and 90% of other EMR's have already integrated. #### Vendor response Thank you for your review! Replied February 2020 --- ### Good compliant system - Overall rating: 4.5/5 - Reviewer: Leigh H. - Industry: Medical Practice - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3.5/5 - Customer support: 5/5 - Functionality: 4.5/5 #### Pros They offer instant answers to questions and problems There is direct line or email to support. It's confident about compliance and is easy to use. #### Cons I dislike the complex evaluation and the flow sheet for treatments (although they are working to improve the flow sheets). #### Vendor response Thank you for your review! Replied February 2020 --- ### Optimus Review - Overall rating: 5/5 - Reviewer: Dora T. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Over all a great experience. I have seen may other programs and this one is very easy to learn #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The tag system that allows us to see special requests or if something needs to be completed #### Cons The glitches that sometime occur when scheduling such as delays in opening a window. The system is sometime slow #### Vendor response Hi Dora! Thank you for the great feedback! We're glad you're having an overall great experience! Have you tried the new version of the schedule? If you haven't and would like a walk through, we're happy to jump on a call, LIVE to show you! Replied May 2024 --- ### IT can be better. - Overall rating: 3/5 - Reviewer: Byron M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros I like the ease of use with charting. The drop down and clicking makes it easier to manage. #### Cons The exercise portion of the program is not great at all. Too many exercises and it not easy to filter out. There are too many drop downs. You can type in an exercise and instead of exercises directly generating, a selection of drop downs to chose from is generated and you still have to search for the exercises. There is no point of having a search bar if you still have to search for an extended period of time for the exercise. You should also be able to generate your own photos for exercises that are not listed in Optimus. #### Vendor response Hi Byron, Thank you for your honest and valuable feedback! This feedback is extremely helpful! In an effort to improve, we would like to hear some more of your thoughts! Please feel free to reach out directly to discuss any other feedback you have that will enhance your experience as an OptimisPT user. Thank you for sharing your experience as it will help us improve! Replied April 2024 --- ### Best Software for Physical Therapy Private Practices! - Overall rating: 5/5 - Reviewer: Amy S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using OptimisPT for about five years for several of our clients. It is one of the best that we have found. We have used several other software, and by far this is the easiest all around. If you have any questions or issues, you click the support tab, and very quickly they will respond with assistance, other software, we may way a week or longer to get an answer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of the software, it is very easy to setup EOC, without having to set up the patient several times. We can also set the appointments based on the EOC. The billing component is very easy to finalize our claims. The program will let the billing specialist know if the therapist hasn't billed enough units or if the therapist is billing too many units. #### Cons We haven't seen any issues at this point. The software works for what we need as a billing company, and the support is very helpful. #### Reasons for switching to OptimisPT The other software was not PT-friendly. We tried to work with the staff to make the software more user-friendly and they would indicate that they were going to make the change, and it never happened. The customer service experience was horrible --- ### Prefer this EMR over others - Overall rating: 4/5 - Reviewer: Ashley S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I would rate this product highly. Compared to other EMR systems it caters to physical therapy well #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The flow makes documentation easy and fluid. I like that I can make patterns and use dropdowns or favorite phrases to be more productive #### Cons Support is out in California and with the time change sometimes is not as timely as I would like. Also building patterns is a time consuming process #### Vendor response Hi Ashley, thank you for taking the time to submit a review! Your feedback is very helpful and very much appreciated! OptimisPT is developed specifically for PT, OT and SLP. We're happy to connect with you to see if there might be a better work flow to create your custom patterns that being utilized. Feel free to submit a support ticket and specify that you'd like a "tutorial on efficiency building custom patterns". Thanks again for your review! Replied September 2024 ## More reviews [Next reviews](https://www.softwareadvice.com/medical/optimiscorp-profile/reviews/?page=2) --- OptimisPT Reviews, Pros and Cons - 2026 Software Advice