OptimisPT vs ChartLogic EHR

RATING:

4.5

(46)

OptimisPT has 46 reviews and a rating of 4.49 / 5 stars vs ChartLogic EHR which has 64 reviews and a rating of 3.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (46)
3.8 (64)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
May 10, 2024
June 6, 2024
Pros/Cons
  • Pros

  • They offer instant answers to questions and problems There is direct line or email to support. It's confident about compliance and is easy to use.
  • The built in schedule, documentation, billing, make sense. The built in appointment reminders for patients is nice feature.
  • Cons

  • They say the Devil is in the details and here is where I get very frustrated with Optimis.
  • Again, too thorough ; not efficient w/ time management ; takes 30 min to do an evaluation.
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  • Pros

  • This software is user friendly and easy to navigate. The customer service reps are Super nice and helpful too.
  • Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately.
  • Cons

  • Too much is going on on the screens at once, and your eyes have trouble adjusting.
  • THese have to be fake glowing reviews. We have had nothing but trouble, failed roll outs, bad customer service from the start.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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81 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos