Great experience that helps us automate and track many critical points in our business, such as automated questionnaires with alerts for customizable score thresholds, integrated intake paperwork and document signing, full EMR capability including billing and superbill generation for clients, and an electronic insurance submission tool.

Very well suited for ketamine treatments and mental health therapy, but with enough extra capability that I can use it for any medical record I need to create. The team is very responsive to any issues and is always looking to improve their product.

The few stumbling blocks that exist are minor and are things the Osmind team regularly reach out for information on what can be improved and how. Currently, the option for clients to self-schedule is critical for us and is why we use a different scheduling system, though the Osmind scheduling option is otherwise great.

I am looking forward to a better experience with Osmind, starting with a better and presentable output when printing the Clinical notes. It would also help if the patients can add pictures to their journals, and upload/ attach the images of their ID cards during the intake process. We are geared towards a better System for integration so we do not have to utilize separate softwares for the items previously mentioned.

The ability to easily communicate with our clients, the ability to manage all our Clients' documents in one place, and having all the important information that is useful for Mental Health Care makes this software stand out.

We understand that the Osmind technical team is always trying to improve the software by making revisions and updates, but sometimes, the good things that we have been utilizing are scraped off on the next update.

It's a great idea with poor execution and there doesn't seem to be any real value to it over other offerings that are less buggy.

I liked that in the beginning, the developers of Osmind were interested in creating something dynamic and valuable to ketamine clinics. After 2 years, I am losing hope. It seems that they are more concerned with their own revenue flow that with providing a user friendly dynamic system for medical professionals that may not have much experience in the clinic setting.

That they doubled the monthly subscription without offering any realy added value

I have been able to streamline the tedious part of a private mental health practice and feel more confident in having my paperwork in immediate order. I also love having my billing in one place as opposed to 3 different apps to complete the process. Lastly, the customer service and care that the Osmind team provides is top tier. They are responsive, helpful, and so far have gone out of their way to make sure my transition to a new EHR was as easy as possible.

Since using Osmind, I have been able to organize my work-flow to complete notes immediately, invoice, bill, and send super bills to clients as they request. I have multiple evidence based measures available that clients can complete as needed and I'm able to share their progress and results seamlessly. Clients have found receiving appointment reminders extremely helpful.

As the program is still relatively new, there are some client self scheduling work arounds that I have needed to use. This is only a temporary Con as the Osmind team reports future changes.

When I was beginning to use the software, there was always someone there to answer my questions. They are improving all of the time and the upgrades have made the platform more and more elegant.

It is amazing to have a software platform specifically for those of us in the ketamine business. It contains all that we need without a huge amount of data that only crowds the space without impact.

Nothing that I can think of at this time!