--- title: "Owl Practice Software Reviews, Demo & Pricing - 2026" description: "Review of Owl Practice Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/owlpractice-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Mental Health Software](https://www.softwareadvice.com/mental-health/) / Owl Practice Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/owlpractice-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/owlpractice-profile/alternatives/) # Owl Practice Review From CA$20-CA$100/month Free trial 5 plans Wondering if Owl Practice is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Owl Practice 4.5 [(177)](https://www.softwareadvice.com/medical/owlpractice-profile/reviews/) Pricing Starting at CA$20.00 flat rate per month ### About Owl Practice Owl Practice is a secure EHR and practice management platform built specifically for Canadian mental health professionals. It's designed to be more than an administrative tool. Clinicians use it to run their entire practice in one place, including scheduling, billing, clinical documentation, secure messaging, and video sessions, so they can spend less time managing logistics and more time with clients. Owl's newest feature, Smart Notes, is a built-in AI note-taker that helps clinicians turn sessions into documentation in minutes instead of hours, easing one of the biggest time burdens in private practice without compromising on clinical quality or compliance. Practitioners consistently describe Owl as intuitive and easy to learn, even for those who aren't especially tech-savvy, and point to responsive, knowledgeable support that helps them get set up right from day one. It's this combination of an all-in-one platform, real time savings, and support that actually helps that makes Owl one of the most recommended EHR systems among Canadian mental health clinicians. Wondering if Owl Practice is right for your organization? Our Mental Health Software selection experts can help you in 15 minutes or less. ## Owl Practice User Interface ## Popular Owl Practice Alternatives Main Product Owl Practice 4.5 [(177)](https://www.softwareadvice.com/medical/owlpractice-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.38Value for money - 4.54Customer support - 4.35Functionality Pricing Starting at CA$20.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) 4.4 [(1052)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.25Value for money - 4.38Customer support - 4.12Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/) 4.6 [(2827)](https://www.softwareadvice.com/medical/simplepractice-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.30Value for money - 4.38Customer support - 4.34Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Alleva](https://www.softwareadvice.com/medical/alleva-profile/) 4.5 [(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.51Value for money - 4.54Customer support - 4.41Functionality Pricing Available upon request Get Price ## Owl Practice Pricing and Plans Starting price: CA$20.00 per month Free Trial Free Version Growth CA$60.00 flat rate, per month Plan includes: - 1-on-1 Migration and Onboarding Support - Calendars & Reminders - Appointment Scheduling - Client Records - Client Session Notes - Handwritten Notes - Billing and Payments - Integrated Payments - Client Lists and Tagging - Appointment Confirmations Read More Advanced CA$80.00 flat rate, per month Plan includes: - Customizable Intake and Consent Forms - 1-on-1 Migration and Onboarding Support - Unlimited Monthly Sessions - Video Therapy - Video Waiting Room - Calendars & Reminders - Appointment Scheduling - Client Records - Client Session Notes - Handwritten Notes Read More Professional CA$100.00 flat rate, per month Plan includes: - Collaborative Video Sessions - Secure Messaging - Clinical Measures - Medications Tracking - Integrated Eligibility Checks - Integrated Electronic Claim Submission - Calendars & Reminders - Appointment Scheduling - Client Session Notes - Client Records Read More Group Plus Pricing available upon request Plan includes: - Multi-Clinician Support - Financial Reporting - Internal Messaging - Online Appointment Booking - Customizable Forms - Client Measures - Secure Messaging - Email and SMS Reminders - Integrated Payments - Client Records and Notes Read More Student CA$20.00 flat rate, per month Plan includes: - 1-on-1 Migration and Onboarding Support - Calendars & Reminders - Appointment Scheduling - Client Records - Client Session Notes - Handwritten Notes - Billing and Payments - Integrated Payments - Client Lists and Tagging - Appointment Confirmations Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Owl Practice Features - Popular features found in Mental Health Charting Claims Management Confirmations/Reminders Document Management E-Prescribing HIPAA Compliant Initial Assessments Medical Billing Patient Portal Secure Messaging - More features of Owl Practice Access Controls/Permissions Activity Dashboard Activity Tracking AI Copilot Alerts/Notifications Appointment Management Appointment Scheduling Assessment Management Attendance Management Automated Scheduling Availability Management Billing & Invoicing Bill Payment Calendar Management Case Management Case Notes Chat/Messaging Client Management Client Portal Clinical Assessment Tool Communication Management Compliance Management Contact Management Customer Database Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Security Data Storage Management Data Visualization Document Storage Document Templates Electronic Payments Electronic Signature Eligibility Verification Email Alerts Employee Management EMR/EHR For Group Therapy For Mental/Behavioral Health Forms Management Generative AI Goal Setting/Tracking Graphical Data Presentation Historical Reporting Insurance Eligibility Verification Insurance Management Intake Management Invoice Management Medical History Records Medication Management Mobile Access Mobile Alerts Multi-Factor Authentication Multi-Location Multi-Physician Multi-Provider Practice One-to-One Messaging Online Booking Outcome Assessment Tools Patient Communications Patient Engagement Patient Intake Patient Management Patient Records Management Patient Scheduling Payment Processing Practice Management Program Management Progress Notes Progress Reports Progress Tracking Real-Time Reporting Records Management Referral Management Referral Tracking Registration Management Reminders Reporting/Analytics Reporting & Statistics Role-Based Permissions Scheduling Self Payment Self Service Portal SMS Messaging SOAP notes Task Management Task Scheduling Team Notes Telemedicine Telemedicine Integration Teletherapy Template Management Therapy Notes Third-Party Integrations Treatment Planning Two-Way Audio & Video Video Consultations Wait List Management Workflow Management ## Owl Practice Integrations Stripe Integration rated 4.5 from 10 reviews ## Owl Practice User Reviews ## Owl Practice customer ratings - Overall rating: 4.5/5 - Total reviews: 177 ### Rating distribution - 5 stars: 109 reviews (62%) - 4 stars: 60 reviews (34%) - 3 stars: 3 reviews (2%) - 2 stars: 4 reviews (2%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.4/5 - Customer support: 4.5/5 - Functionality: 4.4/5 --- ### A great product with great service - Overall rating: 5/5 - Reviewer: Lindsay M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great. I have had no reason to consider switching over the past 7 years. Meets all my clinical needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It makes work seamless and easy and the best part is when there are problems, the response time from staff is quick. #### Cons I think one feedback would be the cost of using a credit card on the system has felt high. Some things feel complicated to figure out, but as said always staff to help. #### Reasons for choosing Owl Practice Price and responsiveness of staff for support. --- ### Owl Review - Overall rating: 4/5 - Reviewer: Christianna P. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I've had a very positive experience with Owl Practice. It has been reliable, user friendly, and has helped streamline many aspects of running my private practice. I appreciate having scheduling, documentation, invoicing, secure messaging, and video sessions all in one platform. The interface is intuitive, and it has saved me time on administrative tasks so I can focus more on client care. There are a few features that could be improved, such as the video session issue and the ability to specify appointment locations, but overall I find Owl Practice to be an excellent practice management system that I would recommend to other clinicians. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Everything is on one platform, and the program is tailored to the needs of therapists (notes, measures, billing..) #### Cons 1. Video session issue When I'm waiting for a client to join a video session, I will sometimes receive a pop-up stating that the session has already ended, even though I'm still in the session and nothing has changed. When this happens, the client is unable to join, despite the session still being within the scheduled time window. The only workaround I've found is to delete the session and create a new one for that day, otherwise the client cannot access the video session. 2. Session location field It would be very helpful to have a checkbox or dropdown menu to indicate the location where each session is being held. I work in private practice and travel between multiple rural communities in Canada. Some clients attend sessions at different office locations, so having the session location included in the appointment details, especially in the automated text reminders, would help reduce confusion and ensure clients know where to attend. #### Reasons for choosing Owl Practice Familiarity. I used this program in Toronto at my internship. --- ### OWL EHR – Started Strong, Declined Significantly Over Time - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered OWL EHR was good in the beginning, but it has declined to the point where it is no longer reliable or cost-effective for a group practice. They recently made changes with their clearinghouse without notifying providers in advance, which caused a wave of rejected and denied claims. We had to spend hours updating addresses, PO Boxes, and resubmitting claims, all because of changes they never communicated. Customer service is another major issue. It often takes a couple of days to get a response, and when they do reply, the instructions are extremely basic, things any user already knows. It feels like they’re buying time while practices absorb the financial impact of their mistakes. Meanwhile, we end up manually fixing claims one by one, costing time and revenue. The reporting features are essentially useless for a group practice. There are no meaningful reports by diagnosis, by clinician caseload, or by active vs. inactive clients. You can technically pull this information, but only by downloading raw lists and manually cleaning them every single time, which completely defeats the purpose of having an EHR. The financial reports are inaccurate and unhelpful. They don’t separate actual profit from insurance denials, write-offs, rejections, or pending claims, so you never get a true picture of revenue. For a group practice, this is a major limitation. Reviewing associate notes is also inefficient—you can’t send a note back for revision inside the system. Instead, you have to email the clinician separately to request changes, which is a ridiculous workaround for something that should be built in. The workflow has become so inefficient that I now have to submit some claims through OWL, others through the Blue Shield provider portal, others through Availity for Anthem, and Optum’s provider portal for that insurance. This completely defeats the purpose of paying for an EHR with billing capabilities. They also submit only one claim per CMS-1500 form, instead of batching six claims per page. At $0.25 per sheet, this may seem small, but with 10 clinicians and 100+ clients, it becomes expensive very quickly. It also creates eligibility checks and charges you for that every time. The copay is then deleted when this happens, and I have to go one by one to charge the copay for every client. They been "working" on this fix since May 2025. Add to that the growing amount of manual work, and the cost savings of OWL disappear fast. Telehealth is another frustration, the system frequently doesn’t work, forcing us to use Zoom or Google Meet instead. The platform also requires excessive clicking for basic tasks, slowing down workflows even more. Overall, OWL might be fine for a solo provider, but for a group practice, it is not worth the time, stress, or hidden costs. We are actively looking at other options, and frankly, paying a little more for a system that actually works will end up costing far less in admin time, lost revenue, and repeated claim issues. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros OWL EHR was good in the beginning, it was seamless to submit claims, get your progress notes completed, and it was fine for basic needs. #### Cons The constant "upgrades" they make without letting providers know causing issues with billing, claims and cashflow. The internal features such as supervision (signing associates notes, financial reports, client caseload reports) inefficient. Customer service is limited. #### Reasons for choosing Owl Practice initially, ease of use, and it worked for what I needed. #### Reasons for switching to Owl Practice extra features not needed, and was looking for basics. --- ### Has helped make my practice simpler and saved time - Overall rating: 4/5 - Reviewer: Judi H. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I've had a good experience. I understood the way it works pretty quickly and have been able to get help on features when needed. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Owl streamlines my practice, making connections between calendar, video links, and billing. It saves me a lot of time. Each client has their own area in which I can see the sessions, financial information and other data that is important to know. I can save documents for clients (e.g. referral information, letters). I can either type or handwrite notes (if you have touchscreen). I particularly like that it send out automatic reminders for clients of appointments. Since I started using it, I would guess that it has paid for itself by having more clients show up for appointments. It provides a way for clients to make credit card payments (for additional fees). The video platform usually works well and is initiated from the calendar. I like that there are clinical measures I can send to clients from the platform. #### Cons I do wish it cost a bit less. There are occasional issues in which a certain feature does not work well. The team is fairly quick to respond to concerns but sometimes it takes awhile before the actual bug is worked out. It doesn't quite have the flexibility to adjust to the way I use it, which is to also help me track the room use of other therapists in the building (they are not in my practice but the room use still has to be organized). I wish there was more flexibility in the appearance of the calendar so that I could designate colours according to the criteria that is most helpful to me. While I like access to the clinical measures, the scoring of those measures is often unclear. #### Reasons for choosing Owl Practice I don't remember; it was most likely the price. --- ### Love it overall but SmartNotes has some room for improvement - Overall rating: 5/5 - Reviewer: Haeon K. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I enjoy using Owl Practice and it makes managing my private practice a lot easier because everything is in one place. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like all the integrations including billing services, clinical notes, SmartNotes, booking portal, consent forms, etc. and that all this is PHIA compliant so I get peace of mind. I like that it's well-adapted for Canadian clinicians. #### Cons The SmartNotes is limited compared to other options like GraceNotes. I'd appreciate the ability to record and summarize group sessions and for the AI to be able to recognize more kinds of interventions. I'd also like a way to adjust therapist availability right in the calendar view instead of having to navigate to the therapist profiles. #### Reasons for choosing Owl Practice Slightly more affordable and I already knew how to use Owl from a previous job --- ### Very satisfied overall with Owl Practice - Overall rating: 5/5 - Reviewer: Lois M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It's been great. I highly recommend it to anyone with an existing practice or looking to start a new one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I appreciate Owl Practice was quick to learn, intuitive and user friendly. They have great online help guides and their tech support is timely. It's nice to have the option of getting help with a real person if you can't figure it out on your own. They assisted me in my transition from using the Moneris payment system to their integrated Stripe system, and it was quick and easy. I was up and running in minutes. #### Cons I don't have any complaints about Owl Practice. It suits my needs very well as an independent clinician in private practice. #### Reasons for choosing Owl Practice It seemed to fit my needs better and more easily. --- ### Best practice management software currently on the market - Overall rating: 5/5 - Reviewer: Robert M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I have had a very favorable experience with Owl Practice. I've used many EMRs and practice management software solutions in the past, and by far I've had the best experience with Owl Practice. I get more than I pay for and it has been a no-brainer to continue using Owl Practice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to jump right in, build in your caseload and calendar, and customize all the features you need to run your practice smoothly and efficiently. #### Cons Sometimes menu navigation does not seem intuitive (e.g. where to find certain aspects of patient information). #### Reasons for choosing Owl Practice Better price, better features, and easier to use. --- ### Using OWL for 4 Years - Overall rating: 5/5 - Reviewer: Derek S. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am so pleased with OWL. I have been using it for 4 years and it has been huge help to keeping organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros -The fact that clients receive appointment confirmations and reminders for sessions. -Having notes connected to each session is convenient. -Helpful for keeping track of invoicing and up todate payment information. -Saves so much time versus doing everything manually. #### Cons -When a session is covered by multiple providers, the invoicing and recording payment information can be cumbersome. #### Reasons for choosing Owl Practice After reviewing both I felt more confident with OWL. Also other practitioners highly recommended OWL to me. --- ### Functional and not bloated clinical management software - Overall rating: 5/5 - Reviewer: Jamie S. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, I find the interface easy, have never had problems with clients not understanding how to set up their passwords, login etc. Reasonable price. I recommend it to other solo practitioners. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Been using it for 5 years. Clear interface, prompt and helpful tech support, and has all the features I want as a private practice owner and doesn't force me to interact with the features I don't want. #### Cons Sometimes the video doesn't work. I send a link and we can't figure it out and end up using a different platform. #### Reasons for choosing Owl Practice Jane has too many features and is over complicated in the UI --- ### Great Support - there are no stupid questions - Overall rating: 5/5 - Reviewer: Grace T. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent - I got a quick appointment and exactly the result I needed. It also gave me the opportunity to inquire further about some add-ons that I have since decided to add to my subscription. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Quick and helpful service to correct a setting I didn't realize (as a new user) wasn't set up correctly. #### Cons [sensitive content hidden] quickly understood and helped me resolve the issue. Some of the details of the setup are not immediately obvious, but she was able to quickly find and correct the setting. #### Reasons for choosing Owl Practice It came highly recommended by therapists I know --- Showing 1 - 10 of 177 Reviews [See All Reviews](https://www.softwareadvice.com/medical/owlpractice-profile/reviews/) ## Owl Practice Popular Comparisons [Carepatron vs Owl Practice](https://www.softwareadvice.com/medical/care-patron-profile/vs/owlpractice/)[EHRYourWay vs Owl Practice](https://www.softwareadvice.com/medical/ehryourway-profile/vs/owlpractice/)[TheraNest vs Owl Practice](https://www.softwareadvice.com/medical/owlpractice-profile/vs/theranest/)[SimplePractice vs Owl Practice](https://www.softwareadvice.com/medical/owlpractice-profile/vs/simplepractice/)[TherapyNotes, LLC vs Owl Practice](https://www.softwareadvice.com/medical/owlpractice-profile/vs/therapynotes/) [Compare All Alternatives](https://www.softwareadvice.com/medical/owlpractice-profile/alternatives/) ## Other Top Recommended Mental Health Software [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) **4.4** (1052) Recently recommended **71** times [AdvancedMD for Mental Health](https://www.softwareadvice.com/mental-health/advancedmd-profile/) **4.0** (7) Recently recommended **59** times [TherapyNotes, LLC](https://www.softwareadvice.com/medical/therapynotes-profile/) **4.7** (970) Recently recommended **52** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **45** times Stuck Between Options? 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