# Pabau Software Reviews, Demo & Pricing - 2026

> Review of Pabau Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/medical/pabau-profile/

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Pabau

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Overview

[Reviews](https://www.softwareadvice.com/medical/pabau-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/pabau-profile/alternatives/)

# Pabau Review

From $59/month 5 plans

Wondering if Pabau is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Pabau

4.7

[(643)](https://www.softwareadvice.com/medical/pabau-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $59.00 flat rate per month

### About Pabau

Pabau is a practice management software designed to support healthcare businesses in managing their operations. It serves various medical industries, including medspas, primary care facilities, cosmetic surgery clinics, skin clinics, optometry practices, and wellness centers.

The software includes tools such as online booking for scheduling appointments, paperless client records with customizable medical forms, and a calendar system to prevent double bookings. It features EchoAI for dictating notes into patient records, a client portal for accessing bookings and information, and secure photo management for tracking treatment results. The platform also provides payment processing for billing and invoicing, along with financial reporting.

Pabau includes inventory management to monitor stock levels of products and consumables. It offers marketing tools for creating targeted campaigns. The Pabau GO mobile application allows practitioners to access information and perform tasks remotely. The system adheres to security compliance standards and provides analytics tools for business insights.

Wondering if Pabau is right for your practice?

Our Medical Practice Management Software selection experts can help you in 15 minutes or less.

## Pabau User Interface

## Popular Pabau Alternatives

Main Product

Pabau

4.7

[(643)](https://www.softwareadvice.com/medical/pabau-profile/reviews/)

Ratings Breakdown

-   4.43Ease of use
-   4.42Value for money
-   4.62Customer support
-   4.57Functionality

Pricing

Starting at $59.00 per month

Get Price

Alternative Product

[ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/)

4.4

[(368)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.26Value for money
-   4.22Customer support
-   4.38Functionality

Pricing

Available upon request

Get Price

Alternative Product

[DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/)

5.0

[(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/)

Ratings Breakdown

-   4.97Ease of use
-   4.94Value for money
-   4.96Customer support
-   4.96Functionality

Pricing

Starting at $100.00 per month

Get Price

Alternative Product

[Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)

4.4

[(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.56Value for money
-   4.49Customer support
-   4.26Functionality

Pricing

Starting at $23.00 per month

Get Price

Alternative Product

[Tebra](https://www.softwareadvice.com/medical/kareo-profile/)

3.9

[(1373)](https://www.softwareadvice.com/medical/kareo-profile/reviews/)

Ratings Breakdown

-   4.06Ease of use
-   3.65Value for money
-   3.75Customer support
-   3.84Functionality

Pricing

Available upon request

Get Price

Alternative Product

[HST Pathways](https://www.softwareadvice.com/product/480428-HST-Pathways/)

4.1

[(59)](https://www.softwareadvice.com/product/480428-HST-Pathways/#reviews)

Ratings Breakdown

-   4.42Ease of use
-   4.07Value for money
-   4.19Customer support
-   4.27Functionality

Pricing

Available upon request

Get Price

## Pabau Pros and Cons

We analyzed 643 verified reviews for Pabau to find out what actual users really think.

Select to learn more

Responsive And Hands-On Support

Pabau offers highly responsive customer support, guiding users through setup, troubleshooting, and custom requests. The team is knowledgeable, approachable, and proactive, making it easy to resolve issues and adapt the platform to business needs.

Comprehensive Automation Tools

Pabau provides a wide range of features for automating processes, managing bookings, and organizing daily tasks. Users appreciate the customizable options, ongoing updates, and integrations that help reduce workload and improve practice management.

Streamlined Clinic Operations

With Pabau, clinics can manage appointments, documentation, and patient communication in one place. The platform supports automation, customizable workflows, and integration with other tools, helping clinics run more efficiently and professionally.

Hidden Costs And Payment Issues

Users report unclear pricing, unexpected extra charges for features like SMS and integrations, and difficulty navigating payment systems. High fees, confusing commissions, and limited refund options are common concerns, especially for growing teams.

## Pabau Pricing and Plans

Starting price: $59.00 per month

Free Trial

Free Version

Startup

$59.00

flat rate, per month

Plan includes:

-   Less than 100 patients
-   Digital client records
-   Booking system
-   Appointment reminders
-   Before and after photos
-   POS
-   Customizable forms and treatment note templates
-   AI-powered Agents
-   Built-in marketing features such as gift cards, loyalty program, packages, and memberships
-   staff management

Solo

Pricing available upon request

Plan includes:

-   Unlimited clients

Team

Pricing available upon request

No plan information available

Medium

Pricing available upon request

No plan information available

Group

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Pabau Features

-   Popular features found in Medical Practice Management
    
    Appointment Management
    
    Charting
    
    Claims Management
    
    EMR/EHR
    
    E-Prescribing
    
    HIPAA Compliant
    
    Medical Billing
    
    Patient Intake
    
    Patient Portal
    
    Patient Scheduling
    
    Physician Scheduling
    
-   More features of Pabau
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity Tracking
    
    Admissions Management
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Assessment Management
    
    Audit Trail
    
    Authorization Tracking
    
    Automated Scheduling
    
    Availability Indicator
    
    Availability Management
    
    Bed Management
    
    Before & After Pictures
    
    Billing & Invoicing
    
    Bill Payment
    
    Booking Management
    
    Calendar Management
    
    Calendar Sync
    
    Campaign Management
    
    Candidate Profiles
    
    Care Plan Management
    
    Care Summaries
    
    Case List Management
    
    Case Management
    
    Case Notes
    
    Chat/Messaging
    
    Client Chart Audit Tools
    
    Client Database
    
    Client Management
    
    Client Portal
    
    Clinical Assessment Tool
    
    Clinic Interoperability
    
    Code & Charge Entry
    
    Coding Assistance
    
    Commission Management
    
    Communication Management
    
    Compliance Management
    
    Compliance Tracking
    
    Confirmations/Reminders
    
    Consent Forms
    
    Contact Database
    
    Contact Management
    
    Credit Card Processing
    
    Customer Database
    
    Customer History
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Dashboard
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Decision Support
    
    Digital Signature
    
    Discount Management
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Drag & Drop
    
    Drug Reference Database
    
    EHR-Agnostic
    
    EHR/EMR Integration
    
    Electronic Payments
    
    Electronic Prior Authorization
    
    Electronic Signature
    
    Email Marketing
    
    Email Reminders
    
    Employee Management
    
    Event Scheduling
    
    Exercise Library
    
    Facility Scheduling
    
    Faculty/Staff Management
    
    File Sharing
    
    For Chiropractors
    
    For Dermatologists
    
    For Medical Purposes
    
    For Medical Spas
    
    Forms Management
    
    Formulary Management
    
    For Physical Therapy
    
    For Salons and Spas
    
    GDPR Compliance
    
    Gift Card Management
    
    Goal Setting/Tracking
    
    Graphical Data Presentation
    
    Group Notes
    
    Handwriting Recognition
    
    Health Record Access
    
    Historical Reporting
    
    Image Management
    
    Initial Assessments
    
    Insurance Management
    
    Inventory Management
    
    Invoice History
    
    Invoice Management
    
    Lab Integration
    
    Lab Results
    
    Level of Care Evaluation
    
    Live Chat
    
    Loyalty Program
    
    Marketing Automation
    
    Medical History Records
    
    Medication Alerts/Warnings
    
    Medication History
    
    Medication Management
    
    Messaging
    
    Mobile Access
    
    Mobile Alerts
    
    Mobile App
    
    Monitoring
    
    Multi-Channel Communication
    
    Multi-Factor Authentication
    
    Multi-Location
    
    Multi-Physician
    
    Multi-Provider Practice
    
    No-Show Tracking
    
    Onboarding
    
    On Call Scheduling
    
    One-to-One Messaging
    
    Online Booking
    
    Online Forms
    
    Online Refills
    
    Order Entry
    
    Outcome Assessment Tools
    
    Patient Education
    
    Patient Engagement
    
    Patient Flow Management
    
    Patient Management
    
    Patient Monitoring
    
    Patient Questionnaires
    
    Patient Records Management
    
    Payment Processing
    
    Payroll & Commissions
    
    Performance Metrics
    
    Photo Management
    
    Physician Management
    
    Point of Sale (POS)
    
    Practice Management
    
    Predictive Analytics
    
    Prescription Cancellation
    
    Prescription Renewal
    
    Pricing Data
    
    Progress Notes
    
    Progress Reports
    
    Progress Tracking
    
    Promotions Management
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Records Management
    
    Recurring Appointments
    
    Recurring/Subscription Billing
    
    Referral Management
    
    Referral Tracking
    
    Registration Management
    
    Reminders
    
    Remote Treatment Planning
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Revenue Management
    
    Role-Based Permissions
    
    Sales Reports
    
    Scheduling
    
    Search/Filter
    
    Secure Data Storage
    
    Secure Messaging
    
    Self Payment
    
    Self Service Portal
    
    SMS Marketing
    
    SMS Messaging
    
    SMS Reminders
    
    SOAP notes
    
    Social Media Integration
    
    Status Tracking
    
    Surveys & Feedback
    
    Task Management
    
    Task Scheduling
    
    Team Notes
    
    Telemedicine
    
    Template Management
    
    Third-Party Integrations
    
    Transaction History
    
    Treatment Packages
    
    Treatment Planning
    
    Two-Way Audio & Video
    
    Video Conferencing
    

## Pabau Integrations

Stripe

Integration rated 4.8 from 60 reviews

Xero

Integration rated 4.4 from 20 reviews

GoCardless

Integration rated undefined from -1 review

Google Calendar

Integration rated undefined from -1 review

Mailchimp

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

See all 8 integrations

## Pabau User Reviews

Overall Rating

4.7

Ratings Breakdown

5

78%

4

16%

3

3%

2

2%

1

2%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.6

Functionality

4.6

Sarah F.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2026

Very happy

5

So far I have had an easy, streamlined process in setup, and I am looking forward to launching my business

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Super easy and comprehensive setup. I feel fully prepared to launch my business in the knowledge that Pabau will support me

Cons:

The only problem I have encountered so far is that my email address is not compatible and I need to register a different email.

Read More

LW

Leigh W.

Verified reviewer

Cosmetics

2-10 employees

Used daily for less than 6 months

Review source

Reviewed July 2026

The Best All-in-One Practice Management Platform We've Used

5

Our overall experience has been extremely positive. Before switching to Pabau, we were using Zenoti and experienced daily operational issues that frequently interrupted our workflow and required ongoing troubleshooting. We wanted a platform that could streamline our operations instead of creating additional administrative work, and Pabau has delivered on that goal. The platform has helped us centralize scheduling, patient records, charting, treatment packages, memberships, payments, marketing, review management, and reporting into one system. Instead of managing multiple software subscriptions, our team works from a single platform that continues to evolve. Beyond the software itself, what has impressed us most is Pabau's commitment to continuous improvement. They regularly release updates, provide educational webinars, and have a support team that genuinely wants customers to succeed. No software is perfect, but Pabau has been the best overall solution we've found for a growing medical aesthetics practice and has significantly improved both our team's efficiency and our patient experience.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

After evaluating several practice management platforms and migrating from Zenoti, Pabau has been a significant improvement for our medical aesthetics practice. The biggest advantage is that nearly every aspect of our business operates within one platform, including scheduling, EMR, online booking, digital forms, memberships, patient communication, marketing, automation, payments, reporting, inventory, and review management. The customization is exceptional. Rather than forcing us to change how our practice operates, Pabau allows us to build workflows that fit our clinic. The automation features alone have saved our front desk hours every week through appointment reminders, follow-ups, review requests, and marketing campaigns. Their customer support has also been outstanding. The implementation team, knowledge base, pre-built training resources, and live webinars made onboarding much easier than expected for such a feature-rich platform. We also appreciate that Pabau continuously releases new features and genuinely listens to customer feedback.

Cons:

Our biggest disappointment was learning that true two-way SMS messaging wasn't available when we implemented the platform, as we originally believed it was. Since texting is a major part of patient communication in aesthetics, this was an important feature for our practice. Fortunately, the Pabau team has been transparent about the issue and has communicated that a solution is in development. Like any comprehensive platform, there is also a learning curve simply because of how many features are available. However, the excellent onboarding resources and training webinars helped make the transition much smoother.

Reasons for choosing Pabau

We chose Pabau after comparing several aesthetic practice management platforms because it offered the best combination of customization, automation, patient management, marketing, and scalability. It allowed us to consolidate multiple systems into one platform while providing the flexibility to build workflows around our practice. Combined with excellent onboarding, ongoing training, and a responsive support team, it was the best long-term fit for our growing clinic.

Reasons for switching to Pabau

We made the switch from Zenoti because we needed a platform that would support our growth instead of slowing us down. We were experiencing daily operational issues, limited customization, challenges with patient communication, and frequent frustrations that required workarounds or support tickets. Rather than spending time troubleshooting software, we wanted our team focused on delivering an exceptional patient experience. Pabau offered the flexibility, automation, and all-in-one functionality we were looking for, making it a much better fit for our medical aesthetics practice.

Read More

SH

Stephen H.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

It sounds great but the result is poor

1

Previously 5

Very poor. We are looking at switching to another software company.

Ratings Breakdown

1

Ease of use

Previously 4

1

Value for money

Previously 5

1

Customer support

Previously 4

1

Functionality

Previously 5

Pros:

It sounds great and excellent functionality and would generate efficiencies

Cons:

There are endless software bugs that are embarrassing both for Pabau and for my business. The support is highly inadequate, slow and cannot solve key issues. It is crazy that Pabau changed over to Pabau 2 and the functionality got far worse.

Reasons for switching to Pabau

It’s Better

Read More

SP

Shital P.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 6 months

Review source

Reviewed April 2026

Excellent Service

5

Love all the features and can't wait to put them to goo use. I like that you can start and continue to use other AI systems and link them inthe marketing packages so not really havnig to start from stratch

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like that it's easy to use, the support system in place is incredible and you can book sessions to understand topics more

Cons:

nothing really... there's a lot to cover but don't dislike it. I think maybe having 1 account rep to go to would be more beneficial.

Reasons for switching to Pabau

We made the switch to enable better managementof the Skin clients and we can specifically manage the track the process

Read More

SM

Steve M.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2026

The system that does it all...

5

Really positive and would certainly recommend to other clinic owners. The future developments look really exciting... this system is instrumental to running our business efficiently!

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

We've had Pabau as our clinic software for circa 4 years now. The system has continued to develop and improve continuously... the team are very reactive and always helpful. Our business has grown substantially over this period of time and Pabau has the scope to stick with us as we continue - we now use the system for our membership schemes, lead management, card terminal & multiple sites. Would very much recommend if you are considering changing your clinic software or indeed starting from scratch!

Cons:

The system is continuously developing, as such there are teething issues from time to time. However these are always dealt with quickly and efficiently by the team.

Reasons for switching to Pabau

Requirement for more functionality - multiple rooms and devices

Read More

SL

Shannon L.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2026

Pabau review

5

So far, it’s been excellent. We were migrating from another software and the upgrade is amazing- before/afters, streamlining patient follow up!

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Seamless integration with front office and back office, lead capture, ease of use, integration of AI, marketing efforts and integration for specific services

Cons:

A little worried about customer support being mostly AI and not being able to get help when I have a patient in front of me.

Reasons for choosing Pabau

All in one software over having to integrate multiple platforms. Getting rid of a lot of different tools- mailchimp, payment system, EMR, patient management, better widgets for website

Reasons for switching to Pabau

Medexa was very behind the times, Repeat not user friendly for patients

Read More

SB

Seijal B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed May 2026

Pabau is an excellent Tool

5

Started off slow as we needed to learn to tool and understand all the mechanics but they have continued to approve the offering and we now love it

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Pabau is an excellent practice… Pabau is an excellent practice management tool and I would be lost without it Helps me successfully manage my Aesthetics business They are very reactive and the customer service is excellent

Cons:

Lots of different elements to choose from which need learning Otherwise it is excellent for our business

Reasons for choosing Pabau

Offering is better for our clinic compared to phorest

Read More

SO

Sandra O.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2026

Well-informed staff

5

Overall, I'm still getting accustomed to the Pabau way but most of the processes are streamlined and easy to follow

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use, patient management and customer support. The staff have done a great job of explaining features.

Cons:

Time difference between Europe and USA and restriction of support staff time availability which makes it hard to schedule times

Reasons for switching to Pabau

Not user friendly and difficult to streamline processes

Read More

BB

Birju B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2026

Great CRM system for any aesthetics clinic

5

Great. The support is fantastic, and although there are system upgrades which can alter the look sometimes, these enhances makes the system so much better.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

We’ve had a fantastic experience using Pabau at The Beauty Alchemist. The system has helped streamline our patient journey, bookings, consultations and communication all in one place, making day-to-day clinic management far more efficient. The platform feels modern, intuitive and continually evolving, and the support from the Pabau team has been excellent throughout. It’s become a key part of helping us deliver a professional, seamless and high-end patient experience within our aesthetics, skincare and wellness clinic.

Cons:

Some initial input required which can take time but is required at the start of the journey and a necessity.

Read More

MH

Michael H.

Verified reviewer

Medical Practice

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2026

Very helpful support — clear explanations every step of the way

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Excellent customer support. The person I spoke with explained how to use Pabau in a clear, step-by-step manner and was very patient and helpful throughout the meeting. It made learning the system much less overwhelming.

Cons:

It can feel a little overwhelming at first due to the number of features available. A simpler onboarding process or more in-app guidance would have made it easier to get started.

Read More

Showing 1 - 10 of 643 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/pabau-profile/reviews/)

## Pabau Popular Comparisons

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