--- title: "Patagonia Health Software Reviews, Demo & Pricing - 2026" description: "Review of Patagonia Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical/patagonia-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Electronic Medical Records Software](https://www.softwareadvice.com/medical/electronic-medical-record-software-comparison/) / Patagonia Health Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/patagonia-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/patagonia-profile/alternatives/) # Patagonia Health Review From $500/month 1 plan Wondering if Patagonia Health is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Patagonia Health 4.0 [(69)](https://www.softwareadvice.com/medical/patagonia-profile/reviews/) Pricing Starting at $500.00 per user per month ### About Patagonia Health Patagonia Health provides a cloud and apps-based software solution designed specifically for organizations providing Behavioral Health, Mental Health and Substance Use Treatment services. Patagonia Health’s solution includes an integrated, federally-certified, Electronic Health Record (EHR), Practice Management (PM) and Billing software. The company’s mission is to solve two major barriers to EHR adoption; usability and cost; and address customers’ number one problem: billing. Patagonia Health’s solution is easy to learn and is organized to improve workflows, streamline operations and increase efficiency to enable better client experiences. Patagonia Health gives users the tools necessary to deliver the best care, including assessments, case management, treatment plans, progress notes, group notes, e-prescribing and clinical quality measures. To increase productivity, information entered into Patagonia Health follows a golden thread. Enter data one time, and it populates throughout the entire system. Additional functionality, such as screening assessments and counseling tools, further enables clinicians to spend more time providing quality care. Unlimited support is available to... users via phone, email and a support portal. Wondering if Patagonia Health is right for your practice? Our Electronic Medical Records Software selection experts can help you in 15 minutes or less. ## Patagonia Health User Interface ## Popular Patagonia Health Alternatives Main Product Patagonia Health 4.0 [(69)](https://www.softwareadvice.com/medical/patagonia-profile/reviews/) Ratings Breakdown - 3.83Ease of use - 3.90Value for money - 3.98Customer support - 3.81Functionality Pricing Starting at $500.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [EHRYourWay](https://www.softwareadvice.com/medical/ehryourway-profile/) 4.9 [(529)](https://www.softwareadvice.com/medical/ehryourway-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.86Customer support - 4.82Functionality Pricing Available upon request Get Price Alternative Product [TheraNest](https://www.softwareadvice.com/medical/theranest-profile/) 4.4 [(1051)](https://www.softwareadvice.com/medical/theranest-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.26Value for money - 4.39Customer support - 4.13Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Alleva](https://www.softwareadvice.com/medical/alleva-profile/) 4.5 [(282)](https://www.softwareadvice.com/medical/alleva-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.51Value for money - 4.54Customer support - 4.41Functionality Pricing Available upon request Get Price Alternative Product [SimplePractice](https://www.softwareadvice.com/medical/simplepractice-profile/) 4.6 [(2827)](https://www.softwareadvice.com/medical/simplepractice-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.30Value for money - 4.38Customer support - 4.34Functionality Pricing Starting at $49.00 per month Get Price ## Patagonia Health Pricing and Plans Starting price: $500.00 per month Free Trial Free Version Basic $500.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Patagonia Health Features - Popular features found in Electronic Medical Records Claims Management Clinical Notes Clinic Interoperability Communication Management Compliance Tracking Decision Support E-Prescribing Medical Billing Patient Portal Patient Scheduling - More features of Patagonia Health Alerts/Notifications Appointment Management Appointment Scheduling Bed Management Billing & Invoicing Calendar Management Charting Claims Scrubbing Client Portal Confirmations/Reminders Credit Card Processing Data Security Electronic Payments Email Marketing Email Reminders Employee Management EMR/EHR For Group Therapy For Medical Purposes For Mental/Behavioral Health For Substance Abuse Therapy HIPAA Compliant Initial Assessments Insurance Eligibility Verification Meaningful Use Certified Mobile Alerts Multi-Provider Practice No-Show Tracking ONC-ATCB Certified Online Booking Patient Intake Patient Records Management Payment Processing Practice Management Progress Notes Progress Tracking Records Management Recurring Appointments Reminders Reporting/Analytics Reporting & Statistics Scheduling Self Service Portal SMS Messaging Staff Management Telemedicine Therapy Notes Treatment Planning Workflow Management ## Patagonia Health User Reviews ## Patagonia Health customer ratings - Overall rating: 4.0/5 - Total reviews: 69 ### Rating distribution - 5 stars: 22 reviews (32%) - 4 stars: 30 reviews (43%) - 3 stars: 13 reviews (19%) - 2 stars: 4 reviews (6%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 3.9/5 - Customer support: 4.0/5 - Functionality: 3.8/5 --- ### Like Patagonia - Overall rating: 5/5 - Reviewer: Dawn C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I've had a great experience with Patagoina Health. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I feel it is very easy to use and very easy to understand #### Cons I don't believe I have any cons at this point and time #### Reasons for switching to Patagonia Health Company made the switch so i'm unaware of the reason --- ### Great EMR system - Overall rating: 4/5 - Reviewer: Melissa D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about Patagonia Health is the ease with client retention, insurance eligibility, Billing, accounts receivable, client reminder messages, etc... #### Cons One problem I do have with Patagonina Health is that it is app based. Too many times our internet doesn't support it properly and the program freezes. #### Reasons for choosing Patagonia Health Many WI based Family Planning programs were already using Patagonia Health, so the support and transition was easy. #### Reasons for switching to Patagonia Health Our previous program was difficult to use. We couldn't pull our annual reports. There were too many problems with the old system. --- ### Good EHR software - Overall rating: 3/5 - Reviewer: lauren g. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The customer serivice was wonderful and very responsive #### Cons The platform is a little more expensive! --- ### We were a "VW health department" with a "Cadillac EHR" system. - Overall rating: 5/5 - Reviewer: Jessica G. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If our department ever changed electronic health records systems again, I'd take it as a sign from heaven to retire. Once I learned the Patagonia system, I enjoyed using it and trust it. My only drawback is that I learn by doing, not reading instructions on what the system can do, so I have a feeling there are many features that I'm blind to, because none of us got more than a couple days of cursory training, and webinars just don't cut it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I was new to the world of insurance and medical billing when I took the job of biller. Knowing nothing about this world, I had nothing to compare it to, but I found Patagonia very logical and understandable. Our health department at that time was very small, and I'd often joke that we were a "VW" health department with a "Cadillac" EHR system (Patagonia Health). But I was very grateful for the system and how it functioned, because there was no one in our office who understood the Patagonia system very well, let alone the billing aspect. What I especially appreciated was their support team. They were fabulous in giving guidance and assistance. I couldn't have done my job without them. The Patagonia billing consultant,[sensitive content hidden], was and is a great teacher and resource. I've also appreciated the improvements they continue to make, like showing the balance remaining when posting payments. #### Cons My only complaint about Patagonia Health has been recent. I have been a vocal cheerleader among other billers, encouraging them to try Patagonia Health. However, in the last year, the support team has been more "aloof" and one cannot reach them by phone, only by submitting "support tickets" which are less than satisfying to use because an issue isn't always easy to explain or be understood, especially when I'm still a "newbie" (after 6 years) to the insurance billing system. #### Reasons for switching to Patagonia Health Our health department purchased Patagonia Health just two months before I arrived on the scene, so I'm not totally sure about all of the reasons; I know financial assistance was a big incentive. Wichita State University got the grant and offered it to all the health departments that would switch to Patagonia. I thought it was an awfully fancy system for a little health department, but now that we've gone through a pandemic and our department is growing, Patagonia has been a great asset. --- ### Highly Recommend - Overall rating: 5/5 - Reviewer: Sarah D. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall we've had a great experience with Patagonia Health from day 1. They are very responsive to tickets, apply frequent updates, and have had great communication over the years. Very happy we chose them for our EMR. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We have been using Patagonia Health for our EMR since 2017. System is easy to use, follows a common sense workflow. We like that it's customizable as far as individual views for charts/widgets/apps. Built specifically for public health, and captures the important information needed for State and Federal reporting. #### Cons Calendar is not ideal when searching for next available appointment, prefer more of a scheduling template than calendar appointment type of system. The letter editor feature is more complicated to use than expected, takes many edits to get the best final letter. #### Reasons for choosing Patagonia Health Best value, workflow and billing system compared to other products. #### Reasons for switching to Patagonia Health Our old system was being phased out and support would no longer be an option. --- ### Beware - Overall rating: 3/5 - Reviewer: Keith M. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. When compared to paper charts, Patagonia Health is absolutely a better alternative. Unfortunately, they are still new to the behavioral health sector and the majority of their assets still appear to be geared to Public Health. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Transitioning from paper to electronic was nice, and made many functions easier to implement within our clinic. Having information at the click of a mouse is nice. #### Cons Patagonia Health started as a platform for Public Health. We were one of the first agencies using it for behavioral health (which they hid from us when signing on) and the early growing pains are apparent. I have been in the field for 30 years so I know what works and what is needed, and their response time in implementing is slow if it happens at all. #### Reasons for choosing Patagonia Health Pricing, and our agency received funding to implement an EHR and they met all benchmarks required by the State. --- ### Patagonia Health not as easy as it seems. - Overall rating: 2/5 - Reviewer: Allison S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Less than adequate. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Data reporting and scheduling have been the most user friendly. #### Cons Most everything else. It is not user friendly, we have to find multiple work arounds. We were told that we could customize things to our liking and we have learned that there are very few pieces we can do that with and more often than not have to put in a ticket to change a simple template. The billing end has added so much work for our biller and made it difficult to chase rejected claims. She was trained wrong and then told she wasn't doing the process right. It is very difficult to get adequate support when your trainer is also your go to for support but that person is also always on the road training other groups. Overall, we are experiencing buyer's remorse. #### Reasons for choosing Patagonia Health Demo was good, cost was reasonable. #### Reasons for switching to Patagonia Health Supporting hospital was moving away from the product. --- ### 2023 Patagonia Review - Overall rating: 5/5 - Reviewer: Brooke K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of Patagonia. It's easy to create appointment slots, schedule appointments, input client information, save vaccines. Patagonia is great for easily finding kids that are behind on vaccines or need to have a follow up phone call. I enjoy the "flag" feature. This feature makes it easy for my coworkers and I to easily see pertinent information when it comes to our clients. #### Cons I really dont have anything I dislike about Patagonia. If I had a complaint, it would be that you can't pull reports more than 3 months at a time. It makes things more time consuming when trying to pull a report, but I understand why it was changed. --- ### Avoid if you can - Overall rating: 2/5 - Reviewer: Devon D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Terrible. 10/10 would not recommend. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros There's really not much I do like about Patagonia. Some things are easy to use, but overall do not recommend. #### Cons Not very user friendly, it's very outdated. It takes forever to get something changed if the process or widget is outdated or something isn't working well, that is if you are allowed. Like you could do so much with care plans in the Maternal Health widget but because other people haven't requested the change, then it isn't going to happen. The maternal health records print out horribly. You can't search people by phone number which is vital in some cases. I have used other EMRs like Athena and they are much more user friendly and customizable to fit the health care workers needs. --- ### 1 Star - Would not recommend - Overall rating: 2/5 - Reviewer: Lindsey M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I would not recommend this software to anyone. In over 25 years working medical practices and facilities I've worked with dozens of software systems, none of which has been this inept. It is a daily struggle. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros I appreciate that Patagonia is web based. #### Cons This system is not intuitive, it is very cumbersome to perform even basic tasks. I was given exactly one day of training on the billing/claims process 6 weeks before we went live. We were told we would have a trainer onsite during the first week of implementation, we in fact had a trainer for one day. It took 3 months to finally meet with a billing specific trainer at which time we learned that we had been trained incorrectly in certain tasks and are now spending time to try and clean up patient accounts. This has caused a lot of disgruntled and angry patients in additional to creating more work for everyone. We had hoped to start with a clean billing system, unfortunately that did not happen. #### Reasons for choosing Patagonia Health The demo that we received was great, it seemed as if we would have everything that we needed and that the system along with the support that was available was going to be very robust. #### Reasons for switching to Patagonia Health Licensure was ending --- Showing 1 - 10 of 69 Reviews [See All Reviews](https://www.softwareadvice.com/medical/patagonia-profile/reviews/) ## Patagonia Health Popular Comparisons [Carepatron vs Patagonia Health](https://www.softwareadvice.com/medical/care-patron-profile/vs/patagonia/)[EHRYourWay vs Patagonia Health](https://www.softwareadvice.com/medical/ehryourway-profile/vs/patagonia/)[TheraNest vs Patagonia Health](https://www.softwareadvice.com/medical/patagonia-profile/vs/theranest/) [Compare All Alternatives](https://www.softwareadvice.com/medical/patagonia-profile/alternatives/) ## Other Top Recommended Electronic Medical Records Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (466) Recently recommended **260** times [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **241** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **232** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **190** times Stuck Between Options? 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