PayDC Chiropractic Software


44 reviews(4.0/5)
44 reviews(4.0/5)

PayDC Chiropractic Software is an integrated EHR and Patient Management system that offers practices an end-to-end patient care solution. With PayDC's intuitive, automated workflow, practitioners can reduce administrative tasks and overhead. The solution automatically links PayDC's SOAP Notes and Exam module to the Compliant Care Plans, shortening the time required to generate patient records for reporting and auditing.

PayDC Chiropractic Software modules include automated SOAP Notes and exams, patient scheduling and care plans, billing and insurance verification, with an integrated electronic file cabinet and merchant services. With an interactive interface, practitioners and office staff can navigate from one screen to another in few clicks. The patient dashboard provides a customizable "To Do" lists that can be defined and utilized according to the practice's existing procedures.

PayDC Chiropractic Software offers a web-based architecture on a monthly subscription. The solution is recommended to practices seeking an affordable, compliant web-based system.

Supported Operating System(s):
Windows 7 , Windows Vista , Web browser (OS agnostic) , Windows 8

44 Reviews of PayDC Chiropractic Software

Showing 1 - 20 of 44

Start your review of PayDC Chiropractic Software

Click to start
  • Joshua from steinke family chiropractic

    May 2018

    Affordable way to start with chiropractic software, but limited functionality.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We started with this software at the beginning of opening a practice, it was very affordable and worked.

    Cons

    While affordable, it lacks a lot of functionality and can slow office flow down do to its limitations.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jake from USBChiro

    Specialty: Chiropractic

    Number of employees: 2-10 employees

    March 2018

    Not for a specialized clinic

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If you run a specialized clinic you'll be a little underwhelmed. If you're a standard visit chiropractor that uses one (maybe) two basic techniques you'll love it.

    Pros

    This is an easy to set-up and use software because it has all of the basics built in very simply. The interface is pleasing to the eye and simple to navigate. It works with touch screen of any kind and isn't slow while doing it. If you a "straight" chiropractor then you'll love this software.

    Cons

    We run a more specialized clinic dealing with a lot of neurologic cases and also some PI. I found the level of diversified/specific documentation was very heavy on the typing and it didn't integrate well. The preset macro functions weren't as good as i thought they would be.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Kimberly from Non Profit Organisation

    March 2018

    Up to date Chiro Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use. All new employees have a better understanding of the day in and day out function of the practice. Catches less mistakes and allows to send better claims to insurance companies.

    Cons

    The systems does mend to errors that aren't really errors but actually patient based complaints. Insurance companies dictate what complaints to actually need of treatment.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Heather from Fischer Health & Rehab

    September 2017

    User friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Cloud Based, Appointment Reminders, easy to do SOAP Notes and Care Plans. Also billing and running reports are easy to do.

    Cons

    Would like some software changes to make things easier. Such as if we have an event, like sending out the text message reminders, can we send event reminders.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dr. Justin from Georgia Centers for Spinal Health and Wellness

    Number of employees: 2-10 employees

    September 2017

    Great! Professional! Easy to use! Fast! Reliable!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I've used PayDC since my 1st day in practice 7 years ago. They consistently improve on an already great product. It is fairly priced and support is always there for any issue or help navigating the system.

    Cons

    I would love to have compatibility with Macs and iPads but that is really the only picky thing I could suggest.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Carrie Ann from Swede Family Chiropractic

    Number of employees: 2-10 employees

    September 2017

    PayDC is on point! They handle every question and concern quickly, efficiently and always friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of use, easy to teach - the information is at your finger tips.

    Pros

    I love that PayDC is user friendly. They have a very knowledgeable staff that is there to help guide you and point you in the right direction. I love their FREE TRAINING and FREE WEBINARS, too!

    Cons

    I dislike Updating during business hours. Although its not frequent and happens for a short period of time it slows the use of the program.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Vincent from Honest Chiropractic

    Specialty: Chiropractic

    Number of employees: 2-10 employees

    July 2017

    Overall positive.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Product was excellent in helping me stay compliant with my notes. Many tutorials offered in the subject compliance and after a Blue Cross Blue Shield audit was happy not to have to pay a dime back.

    Cons

    It is very difficult to make any changes to the care plan template. I also found that occasionally only a small portion plan templates were available. I had not used the billing service because the office outline clearinghouse with the option of free was a better choice.

  • Case from Five Points Chiropractic

    Number of employees: 2-10 employees

    February 2017

    Good Program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall, a very good program! Easy to use on the clinical and billing side! Also, very easy to generate quality IR's for PI cases when the patient fills the PW out online. One of the most knowledgeable coding guys in the country designed it!

    Pros

    I like everything about it

    Cons

    Customer support is a bit slow getting back to you.

    Review Source: Capterra
  • Andrew from Route 15 Chiropractic Center

    Number of employees: 1 employee

    January 2017

    Every Chiropractor Should Have This Program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    In the current insurance environment of pre and post-payment audits, it is imperative that each practitioner protects themselves with bulletproof documentation and record keeping. This program is the answer to that challenge and I have to say that having an authority as the key developer of the software is like having a star quarterback on your team. The ease of use, thoroughness of documentation detail, and excellent and friendly customer support have made my experience with PayDC extremely positive and has brought back the joy and confidence in my practice that was threatened by today's insurance and medicolegal requirements and penalties. This lets you go back to focusing on treating and healing patients instead of worrying about your notes. I highly recommend this program to every DC .

    Pros

    Ease of use and accuracy of documentation options.

    Review Source: Capterra
  • Lynn Ellen from Complete Wellness Chiropractic

    November 2016

    Customer Support is Awesome

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Wow....10 thumbs up for Trisa Stonebeck. Trisa has been absolutely wonderful and patient in training two new employees in our office as well as helping to update the doctors. We had unexpected changes occur at the practice and she has been a calming force and educator. I love that she has a firm hand in proper practices. She definitely knows her stuff! Love working with her because she's friendly, punctual and realistic about the overall process. You are lucky to have her on staff.

    Review Source: Capterra
  • Anngelic from BackBone Wellness Center

    Number of employees: 11-50 employees

    November 2016

    Software experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am very pleased with the ease of use of this product. I like the accounting features in regard to posting and balancing of patient ledgers. The only recommendation that I have is in regard to reporting. There are reports that can produce a patient list by carrier, service dates or demographic criteria. The product allows you to export a patient list to excel but you cannot set parameters and sorting has to be done on the excel spreadsheet. Way to many steps for something that should be a click and generate option. Otherwise, very happy with this product. Customer Service and Tech Support are TOP NOTCH!!! Always a quick response, even if the issue can not be resolved immediately.

    Pros

    The accounting features and the ease of claim submission.

    Cons

    The inability to generate patient lists based on criteria such as insurance carrier or self-pay status without having to export to Excel.

    Review Source: Capterra
  • Madison from Ellis Health Center

    Number of employees: 2-10 employees

    November 2016

    CUSTOMER FEEDBACK:

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My experience has been great! Rep helps me with any questions I have and if he doesn't know the answer he will figure it out. He always calls/emails me back with a timely response and has been overall the best Customer Service representative from PAY DC. Our clinic greatly appreciates Rep and his service he provides to us.

    Pros

    The software is handy to our office in lots of ways. It is easy to use and has great features. Our billing and patient accounts are easy to access and the balances are easy to read.

    Cons

    When a patient buys a product we sale the majority of them buy more then 1. its a hassle to add that each time. If it had a number and you could select that quantity that would be helpful and more time efficient.

    Review Source: Capterra
  • Kristin from HealthWorks of Alvin

    November 2016

    Business Manager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    so grateful for all customer service agents - they have always been super helpful and they never stop until the job is done or the issue resolved!

    Review Source: Capterra
  • Garret from CICN

    November 2016

    Excellent Customer Support, feature-rich billing system

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    PayDC's support staff is excellent. They are prompt to reply, professional, and are employees of PayDC in their home office, not outsourced. PayDC's new billing platform, Advanced Provider Solutions is a superb value, that turns a relatively simple Chiropractic EMR into a far more advanced system than many comparable products.

    Review Source: Capterra
  • Damon from BnC of Brick

    Specialty: Chiropractic

    September 2016

    Could be A LOT better.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Not sure there is anything. It works in the sense you can enter a note and process a claim.

    Cons

    Just about everything. It is not intuitive at all. The learning curve to teach others how to use it is very high. There are way too many things you need to memorize and things you need to change for each note. Way too tedious to have to constantly change things for each patient and when you have a high volume practice this can can be annoying and take up a lot of time.

    There are so many things you can not do with the program and the things it does do, it does not do them well. Im surprised at the high rating it has. They never do updates and when you voice issues you have with their "support" team they are condescending rather than helpful.

  • Kristen from Natural Spine Solutions

    Number of employees: 2-10 employees

    July 2016

    Unfortunate story. Wish I didn't have to

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am so sad to review this product this way but after a long fought battle we are finally at our wits end. Over 2 years ago we got PayDc and for almost a year the customer service was attentive and helpful. In the more recent year and a half we have experienced little to no response from customer service when issues come up. I have been emailing them regarding a payment glitch for about a month now with no response. Unfortunately we will be switching, probably to chirotouch as they now have very flexible payment options. :(

    Pros

    Relatively easy to use software

    Cons

    Customer support does not respond promptly or at all sometimes

    Review Source: Capterra
  • Nicole from East Coast Chiropractic

    Specialty: Chiropractic

    July 2016

    Wonderful Chiropractic software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    That it is so easy to use and has so many features that are great and make payDC unique and fantastic!

    Cons

    It does seem to crash quite often. Logging us out and not allowing us to sign back in for quite some time which can get frustrating, but we manage to work around it.

  • Don from Self

    May 2016

    Not a stable program or servers

    Ease-of-use
    Quality
    Support

    I have problems logging into the remoter servers at least twice a week. Last week was 4 of the 5 days. When I am logged in, I receive multiple errors. The one error closes the entire program. I have repeatedly lost entire new patient info and exams. By the time the person is re-entered, I may have spent about 45 minutes on one entry. The money saved for the program does not outweigh the frustration and time spent fixing the problems. The program can not be customized very much and has not made much efforts to fix the problem. I called my representative to help me. She was apathetic, at best. Her responses made me feel like I was bothering her and it isn't her responsibility.

    Review Source: Capterra

    Response: PayDC Chiropractic Software, PayDC Chiropractic Software

    June 2016

    Dr. Ammon, I am sorry you have experienced these performance issues and would be happy to work with you to resolve whatever is causing them. Feel free to contact me through the "Contact Us" page on our website https://paydc.com/contact-paydc/ and we will decipher what is happening to cause your difficulties. I noticed you wrote your review on May 31. Please be advised that our hosting service (Microsoft) experienced an issue on May 31 with their Azure cloud services throughout the entire Eastern Region of the United States. This caused our application to be unavailable to users for awhile. This issue was beyond our immediate control. We worked diligently with Microsoft and service was restored as quickly as possible. Thank you. Sincerely, Craig Scott, CEO

  • Dr. Brett from Main Street Chiropractic

    Specialty: Chiropractic

    April 2016

    Product provides excellent documentation. Fairly easy to navigate.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Product provides excellent documentation. Fairly easy to navigate - but I'm sure would be easier for those more tech savvy. Overall very happy with the program and the PayDC company. Customer service is second to none.

    Cons

    Love the fact it is a cloud based program. Can access from anywhere. Also no need to upgrade with software. Updates are done regular. Only downside - some recommendations for improvement are slowly implemented.

  • Jennifer from Taschler Spine & Rehab

    Specialty: Chiropractic

    April 2016

    Your EMR & Billing Solution!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Notes made easy! If you are looking for an excellent way to do your notes and billing you have found it. I have used PayDC for a few years and have found it to be user friendly and take away the stress of note taking. The staff is very helpful and good at addressing any issues you may have. The owner of the company is very involved and wants you to have only the best experience possible. I highly recommend PayDC!

    Cons

    That I didn't get it sooner! Call and try out the free trial!

Do you use PayDC Chiropractic Software?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 686-5616