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About PCC
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Pediatric Growth Charts
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PCC User Reviews
OVERALL RATING
Showing 1 - 5 of 18 reviews
Megan
Company size: 1,001-5,000 employees
Industry: Hospital & Health Care
Time used: Less than 2 years
Review Source: Capterra
July 2022
Functional for the SNF setting
Your typical EMR software IMO; would be nice if medications were listed out in a separate tab/section as well as time they were given so that therapy dept could see this. Overall, easy software to navigate and use
Pros
Easy to use/navigate once you are trained on the software. Orders can easily be organized and inputted without any hassle and a variety of different ways depending on preference / need of facility.
Cons
I wish I could click “back” without it shutting me out of the system. Scheduling feature could be improved so that patient appointments are easier to see.
Nelson
Company size: 51-200 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
October 2020
It's not just software
Using PCC is more than just using an EHR. It's becoming part of a community dedicated to the success of your practice and focused on helping you provide excellent care for your patients.
Pros
PCC is the right tool for the job. As a pediatrician, I do not need a multi-tool of an EHR. I need an EHR that is focused on the care of children - growth charts, immunizations, communication with parents. That's what I get with PCC on the software side. But, as implied in my title, PCC is so much more than software. The company is committed to the success of my practice and their products show it. They provide amazing customer support, a community of like-minded pediatricians and practice managers, a dashboard that lets me make decisions about my practice both clinically and financially and practice management consulting and support that is unequaled.
Cons
PCC EHR has been evolving over the years that we've been using it. Frequent updates and additional features have improved the product considerably over the past 4 years that we've been using it.
Reasons for choosing PCC
It was a better tool for the job.
Reasons for switching to PCC
We were dissatisfied with eCW's pediatric features and customer support.

Response from Physician's Computer Company
Thank you for your positive review, Dr. Branco! We're happy we can be a positive support for your practice.
Replied October 2020
noah
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: Less than 6 months
Review Source
August 2021
Beware of billing functionality
Pros
Please see issues regarding billing below.
Cons
The system that PCC uses to bill is a decade behind other options. The billing is done through DOS. Make sure to go through the billing part of the software when considering using PCC. My office trained for months and were up and running, but the billing through DOS was so inefficient that the software was unusable.
Lucas
Company size: 51-200 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
October 2020
Best CUSTOMer Support
A wonderful professional business friendship. Easy to communicate with.
Pros
PCC EHR is customizable to meet a practice workflow needs as well as allow creativity to develop a unique system for what a practice wants to do. My practice continues to develop new lines of service for our patients and families (mental health services, breastfeeding, large flu clinics, walk-in) and PCC EHR allows us to customize our medical records and practice management to fulfill workflow roles of our front and back office, billing, and administration teams. In addition this company provides the best customer support hands down - this is critical for the constant changes required of a medical EHR. Any new releases/updates to the software are carefully tested/reviewed before the system wide release so errors are very few and handled immediately.
Cons
Not as colorful as other EHRs and does not have alerts for critical vital signs and growth parameters.
Reasons for switching to PCC
High Cost and customer service was terrible.

Response from Physician's Computer Company
We're so proud to be a part of your practice's growth! Thanks for taking the time to leave a review.
Replied October 2020
Christoph
Company size: 51-200 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source: Capterra
August 2020
Amazing, Pediatric Specific software
Amazing- their support has to be experienced to believed- you will call support and know the person you are talking with! When we had a major payor crisis their staff worked nights and weekends to help us through it. Implementation staff comes with staff with deep knowledge of the product. Annual user convention is a highlight of the year- amazing collaborative user community PCC really is and has been an amazing partner with us.
Pros
(We have used the Practice mgt software since 2007 and the EHR since 2015) Understands the needs of Pediatricians. Most EMR companies focus on the bulk of the market- adult medicine. PCC has pediatric specific growth charts (preemie and Down syndrome) and tracks VFC vs privately purchased vaccines very well- multiple choices for different funding sources for vaccines. Scanning of 2D vaccine barcode has dramatically reduced vaccine documentation errors. Amazing dashboard that allows easy visualization of clinical and financial performance for the benefit of "not that techie" clinicians- they compare your performance to national and regional benchmarks- very effective when your docs/staff says "we can't possibly do that" to show them how many people can and do. (eg, HPV Up to date rate by 13 AND by 17 yo; developmental screening; dental varnish) PCC is also privately held and is a benefit corporation- which leads to very different behavior from the publicly held companies that are constantly playing games to meet the expectations of Wall Street. They also did a remarkable job when COVID19 hit in March 2020 rapidly developing improvements- tracking our uptake and payment of telemedicine, predicting our cash flow based on charges after everything fell off a cliff.
Cons
Not being able to autogenerate 3 months of ADHD eRxs- but that is being fixed in an update soon!
Reasons for switching to PCC
Although we really liked SRSsoft, with market trends we felt we needed to be fully digital so we could more accurately track vaccine up to date and checkup rates- very few QI indicators in pediatrics.

Response from Physician's Computer Company
We're glad we can provide a feature set you so strongly recommend. Thank you for your kind note and long-term trust, Dr. Diasio.
Replied October 2020