# Phreesia Software Reviews, Demo & Pricing - 2026 > Review of Phreesia Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/phreesia-profile --- [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / Phreesia Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/phreesia-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/phreesia-profile/alternatives/) # Phreesia 2026: Benefits, Features & Pricing Wondering if Phreesia is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Phreesia 4.3 [(166)](https://www.softwareadvice.com/medical/phreesia-profile/reviews/) FrontRunner 2026 Pricing Pricing available upon request ### About Phreesia Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,500 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 7 U.S. patient visits (170M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Answer calls 24/7 with Phreesia VoiceAI, seamlessly integrated with athenahealth. Let patients schedule an appointment, request a prescription refill and more over the phone with natural language—no menus, no hold times. Phreesia VoiceAI uses HIPAA-compliant chat and talks with patients in 20+ languages. • Expand your capacity and streamline patient intake: Across our network, 85% of patients check themselves in, saving 5+ minutes of staff time per visit. Maximize front-office efficiency by digitally collecting patient information, consents and medical history and more before the visit. • Get paid more, faster with flexible payment options, including Apple Pay® and Google Pay™, online p... ayments, payment plans, card on file and more. Patients pay 88% of their copays at the time of service with Phreesia. • Eliminate paper statements—Phreesia automatically sends patients itemized digital statements as soon as their EOB is ready, helping practices boost collections after the visit by 50%. • Simplify scheduling by letting patients self-schedule appointments on their own time. Automated reminders reduce no-shows and Appointment Accelerator® automatically fills open slots. • Reduce denials and save staff time with automated, AI-enabled eligibility and benefits verification. Phreesia confirms coverage instantly, selects the correct copay, flags out-of-network status and gives patients visibility into their benefits—helping you prevent errors, collect sooner and improve the patient experience. • Get discovered by patients looking for your expertise with MediFind—our clinician finder that integrates with your website and helps patients find you organically. • Close gaps in care with our robust library of clinical screening tools and customizable patient outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia. • Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience. You’ll also benefit from: Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more. Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including: HITRUST CSF Certification Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider Security Organization Control (SOC) 2 Type 2 PCI Point-to-Point Encryption (P2PE) “Every Phreesia product helps the business do better and generate more revenue—it’s such a beautiful rhythm. Our patient population has grown tremendously, our staff is fully utilized, and we’re able to fully engage with our patients and meet them where they want to be met. We really couldn’t do it all without Phreesia.” -Liz Galvan, Practice Manager, MyOBGYN Wondering if Phreesia is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. ## Phreesia User Interface ## Popular Phreesia Alternatives Main Product Phreesia 4.3 [(166)](https://www.softwareadvice.com/medical/phreesia-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.17Value for money - 4.35Customer support - 4.27Functionality Pricing Available upon request Get Price Alternative Product [Pabau](https://www.softwareadvice.com/medical/pabau-profile/) 4.7 [(636)](https://www.softwareadvice.com/medical/pabau-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.41Value for money - 4.62Customer support - 4.56Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) 4.4 [(367)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.26Value for money - 4.23Customer support - 4.38Functionality Pricing Available upon request Get Price Alternative Product [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 5.0 [(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.94Value for money - 4.96Customer support - 4.96Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Practice Better](https://www.softwareadvice.com/medical/better-profile/) 4.8 [(96)](https://www.softwareadvice.com/medical/better-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.43Value for money - 4.60Customer support - 4.66Functionality Pricing Starting at $35.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price ## Phreesia Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Phreesia Features - Popular features found in Appointment Scheduling Appointment Management Automated Scheduling Calendar Management Client Database Group Scheduling Mobile Access Online Payments Recurring Appointments Reporting & Statistics - More features of Phreesia Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Scheduling Automated Responses Availability Management Billing & Invoicing Booking Management Broadcast Messaging Calendar Sync Call Reminders Campaign Management Cancellation Management Check-in/Check-out Communication Management Confirmations/Reminders Contact Database Credit Card Processing Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Electronic Payments Electronic Signature Email Management Email Marketing Email Reminders Forms Management HIPAA Compliant Historical Reporting Insurance Eligibility Verification Medical Billing Messaging Mobile Alerts Multi-Language Multi-Location Multi-Physician Multiple Appointment Types On Call Scheduling Online Booking Online Intake Forms Online Scheduling Patient Communications Patient Education Patient Engagement Patient Intake Patient Questionnaires Patient Records Management Patient Scheduling Payment Collection Payment Processing Payment Reminders Physician Management Physician Scheduling Pre-Appointment Screening Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Registration Management Reminders Reporting/Analytics Rescheduling Revenue Management Scheduling SMS Messaging SMS Reminders Surveys & Feedback Third-Party Integrations Two-Way Communication Wait List Management Website Integration ## Phreesia Integrations NextGen Healthcare Practice Management Integration rated undefined from -1 review Epic Integration rated undefined from -1 review eClinicalWorks Integration rated undefined from -1 review MEDITECH Expanse Integration rated undefined from -1 review Compulink Integration rated undefined from -1 review Oracle Health EHR Integration rated undefined from -1 review See all 14 integrations ## Phreesia User Reviews Overall Rating 4.3 Ratings Breakdown 5 62% 4 23% 3 6% 2 3% 1 6% Secondary Ratings Ease of Use 4.4 Value for money 4.2 Customer support 4.3 Functionality 4.3 Robyn R. Verified reviewer Medical Practice 1001-5000 employees Used daily for more than 2 years Review source Reviewed November 2017 Phreesia has been a wonderful asset to our practice. Our patients prefer this over paper. 5 We have saved time during patient Check-In and have been able to obtain accurate intake information in a very timely manner. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use as well as access to ample support. Phreesia Support provides quick responses and is always available to troubleshoot any issues. Cons: I wish the tablets would take on a newer, more modern look, similar to popular tablets. They can be heavy for our older patients. Read More MJ Martin J. Verified reviewer Medical Practice 11-50 employees Used daily for less than 12 months Review source Reviewed July 2025 Daily Phreesia User 5 Very good. it took a lot of education by the staff and a lot of hand holding but in about 90days we had most of the kinks worked out Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: the ability to charge card on file and allowing patients to pay copays and previous balance before setting foot in the building saving a lot of time at check in Cons: some of the critical information collected via Phreesia is not transferred to Office Practicum as discreet data where it needs to go. Staff needs to interact with documents and PDF files to get the right information where it needs to be Reasons for choosing Phreesia Phreesia is more robust and has many more functions than the other options we looked at Read More KG Katherine G. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed July 2025 Phreesia's unfair "Gotcha" Clause 1 I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who provides the same service and more.When I went to cancel my service on April 13, I was told my contract auto-renewed for one year on April 1, and that I needed to cancel 60 days before my contract renewed. All my other third party vendors for Athenahealth allow cancelation either immediately or with no more than 60 days notice. This is a "gotcha " clause which I missed, but I expected some consideration since I have nbeen a client and I was only 13 days over the auto-renewal. This required a Zoom meeting with 3 people to explain the contract and tell me they will have to "take this to their leadership." Really? They need to engage their leadership for simple contract issues with a client? Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign with someone. What kind of modern tech company does that these days? Would not recommend doing business with this company. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: the original service I subscribed to was QeuDr, which was technology that automatically filled cancelled appointments by texting patients who are on the schedule in the future to ask if they would like to come in earlier. Qeudr was purchased by Phreesia a few years ago. Cons: Horrible customer service and "Gotcha" clause in contract requiring cancellation 60 days before annual renewal date. Read More TF Tami F. Verified reviewer Medical Practice 501-1000 employees Used daily for less than 2 years Review source Reviewed March 2025 Phreesia works for Clinics! 4 My overall experience with Phreesia was a good one! Phreesia definitely increased the patient to clinic communication and lowered our phone hold times. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The ability to communicate quickly with patients. Cons: We didn't like the inability to easily send out a broadcast message. Reasons for choosing Phreesia We chose Phreesia at the time based on the integration process. Read More MN Mario N. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Reviewed March 2025 Phreesia just works! 5 Phreesia has become an integral partner in the management of my practice. It allows us to focus more on providing quality care to our patients. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Phreesia has many tools that saves my practice time, money and worry. Insurance eligibility, payment assurance and appointment all help our practice keep a full schedule and collect balances. Phreesia has been an extremely valuable addition for our practice. Cons: Unfortunately no service is one hundred percent and when there is a zone issue, nothing can be done except wait for service to be restored. Reasons for choosing Phreesia Phreesia provided an easy to understand interface and work flow. It also had a more reasonable price model. Read More LC Leigh C. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Review source Reviewed March 2025 2 Thumbs up! 5 Two thumbs up! Way more positives than negatives. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I absolutely loved Phreesia. The intake pad when patients would arrive was very user friendly. We could see how far they had gotten and when they would be done on intake. We could verify Insurance through Phreesia. It would tell us co pays due and balances. Cons: Some patients would complain that the intake was somewhat lengthy however that could be our practice issue. I know we had added things on there that the Doctors wanted such as psychiatric evaluations. Reasons for switching to Phreesia Managements choice to switch. We were only using Epic and they decided to add Phreesia. Read More DT Diana T. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed February 2026 Phressia Review 4 My overall experience with Phressia was very helpful for our HIPPA compliance paper work and patient personal information. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Phreesia was very helpful when it came to checking the patient in when they arrived, keeping up with medical records and forms that the patient have to filled out at the time of check in. Cons: When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR. Vendor Response Thank you, Diana, for your review and for being a longtime Phreesia partner. We’re happy to hear Phreesia has supported your check-in workflows and helped make arrivals smoother. We also appreciate your feedback about pharmacy name entry. Feedback like yours directly informs how we continue to improve—it's a key reason we invest $120M+ annually in R&D to keep improving our products and user experience to help you solve more problems. We’d love to learn more about what you’re seeing so we can help troubleshoot and share recommended best practices. If you’re open to it, please reach out to your Customer Success Manager or contact our support team so we can review your configuration. If you know a peer or colleague who could benefit from Phreesia, we’d be grateful for an introduction. As a thank you, you can earn $50 per referral (up to $500/year)—just share their info using the link provided: phreesia.com/client-referral-program Thanks again for your partnership and feedback. Replied February 2026 Read More DR Daphene R. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed October 2025 Phreesia is the best partner for any medical office 5 We have had Phreesia for15 years used is without interface for all that time. Finally have new EMR ECW that interfaces and we still love it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Phreesia support is always there to help and the services they provide make our jobs so much easier. Couldn't do without them so when we went looking for a new EMR Phreesia interface was mandatory before we did any demos. Cons: Can't think of anything that is a down side. They are responsive and keep adding services that make our jobs easier Read More RO Rhoda O. Verified reviewer Hospital & Health Care 11-50 employees Used weekly for less than 2 years Review source Reviewed October 2025 Highly Recommend! 5 Wonderful! My overall experience with Phreesia has been fantastic. Their IT department is quick to respond and troubleshoot any issues efficiently. Our provider representative is knowledgeable, supportive, and always takes the time to educate and assist our team. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 1\. Broadcast Messaging 2. Patient Check in is just one click 3. Patient Surveys 4. Pre Registration 5. Balance Due 6. Templates for Email and Text Messaging 7. Total Patient Panel broadcast 8. Payment Assurance 9. Easy to use dashboards 10. Our dedicated Account Executive – Provider Solutions (the ranking could easily be swapped, making Leila #1). This is the first clinic where I’ve used Phreesia, and I’ve found it to be extremely user-friendly and a great all-around solution. I only wish I had the opportunity to use this product sooner! Cons: The only drawback is that broadcast messages can’t be sent until the day’s schedule is loaded. It would be helpful to have the ability to send messages in advance. Read More KB Kaitlyn B. Verified reviewer Medical Practice 201-500 employees Used daily for more than 2 years Reviewed February 2025 Phreesia is a plus 5 Very good. We have been with them since 2014 and best decision company ever made. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The customization, service, and ease of access it has created for our patients to complete forms/registration prior to visit to then allow us more time with the patient. The text option is also a great tool. Phreesia consistently listens to feedback to improve and actually makes those improvements happen, you are not just a number, your voice/opinion matters. Cons: Integration into EMR is a huge plus and this happens with Phreesia and we like, but the integration into our EMR on the clinical side of things could be a cleaner looking and that is getting really nit picky. Read More Showing 1 - 10 of 166 Reviews [See All Reviews](https://www.softwareadvice.com/medical/phreesia-profile/reviews/) ## Phreesia Popular Comparisons [Pabau vs Phreesia](https://www.softwareadvice.com/medical/pabau-profile/vs/phreesia/)[ModMed vs Phreesia](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/vs/phreesia/)[DocVilla vs Phreesia](https://www.softwareadvice.com/medical/docvilla-profile/vs/phreesia/)[Practice Better vs Phreesia](https://www.softwareadvice.com/medical/better-profile/vs/phreesia/)[Carepatron vs Phreesia](https://www.softwareadvice.com/medical/care-patron-profile/vs/phreesia/)[Tebra vs Phreesia](https://www.softwareadvice.com/medical/kareo-profile/vs/phreesia/)[athenaOne vs Phreesia](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/phreesia/)[Nextech EHR & PM vs Phreesia](https://www.softwareadvice.com/medical/nextech-profile/vs/phreesia/) [Compare All Alternatives](https://www.softwareadvice.com/medical/phreesia-profile/alternatives/) ## Other Top Recommended Appointment Scheduling Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **195** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (366) Recently recommended **22** times [CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/) **3.6** (112) Recently recommended **19** times [Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/) **4.3** (54) Recently recommended **18** times Stuck Between Options? 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