WEBeDoctor

RATING:

4.0

(8)
Overview

About WEBeDoctor

WEBeDoctor is a cloud-based practice management solution that helps medical practices to manage their daily administrative operations. Key features include appointment scheduling, insurance verification, patient electronic medical records (EMR) and more. WEBeDoctor is HIPAA compliant and caters to multiple specialties that include cardiology, ophthalmology, podiatry and pediatrics among others. It also offers users features such as electronic prescriptions, lab ordering and reporting, digital images, transcription, referrals, electronic billing and revenue cycle management. WEBeDoctor's WEBeVoice Tele-Reminder system offers users a voice messaging service that helps them to manage the communications between the doctors and the patients. Users can remind, confi...

WEBeDoctor Pricing

Per Provider

Starting price: 

$199.00 per month

Free trial: 

Available

Free version: 

Not Available

WEBeDoctor's ePrescribing Module
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WEBeDoctor Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for WEBeDoctor

8 Reviews

Weronika

Furniture, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2023

WEBeDoctor Review 2023

My experience with WEBeDoctor has been positive, as it provided a robust and specialized solution for managing various aspects of healthcare practices. While there were occasional technical issues and room for interface improvements, it significantly contributed to streamlining operations and improving patient care.

PROS

One aspect I liked most about WEBeDoctor was its comprehensive and feature-rich functionality that catered specifically to the needs of healthcare professionals. The platform's ability to streamline appointment scheduling, electronic medical records management, and billing processes greatly enhanced the efficiency and organization of healthcare practices.

CONS

One drawback I experienced with WEBeDoctor was the occasional technical glitches or slow performance, which could disrupt workflow and cause inconvenience. Additionally, the user interface could benefit from a more modern and intuitive design to further enhance the user experience.

Anne

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Perfect EMR for smaller practice

Fantastic customer service, always ready to help. I have worked with many larger EMR companies, but WebE is great to work with, because they care about their clients. You are not just a number. It is easy to train new employees.

PROS

Easy to use. Very self explanatory. Personal adjustments to the patients chart (like templates) can be made.

CONS

I would like to see all providers schedules on one page sometimes. I wish it was easier to move a patient into another schedule (i.e. pull it off to the side and drop into an available opening) More options for reports in billing.

Oliverio

Financial Services, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

very user friendly and easy to use application

PROS

high speed, reliable and simple software application.Very good technical team and provide lots of customization.

CONS

1. need to improve on line support 2. After hours support is limited to 5 day 3. Need more reports for Billing

Rachael

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

WEBeDoctor is a good company

Overall it has been positive. The IT support staff is amazing and if the issue is severe you get to talk to the owner and he will fix it. There are just a few things that keep this from a 5 star review and really they are more annoying than functionality.

PROS

It is very easy to use. It really doesn't take long to learn the system.

CONS

There are some annoying bugs that can't be fixed within the billing software.

Catherine

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2011

WebeDoctor

I would and have recommended this software to other facilities.

PROS

Easy to navigate Easy to use Easy to learn how to use and teach others how to use Easy reporting features

CONS

There are no cons to report

Vendor Response

Apache Foot and Ankle Specialists is one of WEBeDoctors' valued customers. Catherine has been a pleasure to work with, as well as, the rest of the Apache crew!

Replied August 2011

Isom

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

Reviewed July 2013

July 2013

We have experienced quite a few problems with webedoctor lately. These problems consist of data that is entered into the system does not seem to stay in the system. Also there have been several issues brought to tech supports attention that have yet to be resolved. Overall we are leaning towards looking for another EMR, that is more userfriendly.

Vendor Response

We greatly appreciate your feedback here at WEBeDoctor, as it guides us to improve our software. We are happy to help all of our clients improve their experience with our services and we can also provide our clients with more training and customization to help improve their experience with WEBeDoctor. We have since contacted Isom Morgan at Morgan Pediatrics to help resolve their issues with our system.

Replied July 2013

OLIVERIO

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

Reviewed August 2011

Billing service

If you are looking for easy to use online practice management system, I highly recommend webedoctor.

PROS

Easy to use, affordable.

CONS

Eligibility verification can be improved and ERA can also be improved.

Debra

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

Reviewed July 2013

???

Lots of steps, would like to see more of a dashboard like feature

8 Reviews