All personal trainers appointments in one place. Payment processing makes it easy for clients to pay for their personal training sessions. Clients profile details are located in this app. Makes it easy for personal trainers to refer to specific client.

I keep track of multiple personal trainers in one portal. Clients book online. Clients can process their personal training payments online. Power Diary shows every personal trainers available time slots.

Need note security. One personal trainer should not be able to see another personal trainers client notes.

I don't have any double handling...I can email clients and other health professionals straight from the software which links to the respective client's file.

Tailored client note functions, easy accounting with feeds to Xero, and a willingness to look at adaptations to suit the needs of my business. Also, support by Australian's which is thorough, quick and friendly. Client Portal

Still a few aspects of the note forms requiring changes to make extra helpful notes for my clinic.

Assessed as the "best of a bad lot" when researching for purchase. Nothing has improved to alter that assessment. (Maybe its time to have another look). Certainly have resisted further Power Diary integrations, and using wider functionality - reliance on an organisation that doesn't care for quality is scary enough even with the limited functionality.

Easy to use for a lot of things - eg keeps the client that has been most recently used in one admin function at the top of the drop down for the next (different) function

Bugs introduced with "improvements", that can impact the reputation of the Practice as they are visible to patients/clients (eg in communication templates). Clearly no regression testing, or if so, it is slipshod.Customer support - we have tired of being told stuff was fixed when it is clearly not. Nowadays we don't waste our time raising issues for most thingsThe reporting options are weakDoesn't manage "Couples" as a client well - but no competitors do eaither

Setup and management of the day-to-day processes are simple to manage.

I wish I had more features to play with. Is it possible to use a WhatsApp interface in addition to a text messaging interface.

The best thing about PowerDiary would have to be the time savings having everything incorporated into the one program, being able to send/receive SMS including automated reminders, AND being able to export directly to Xero! It’s great! It is so simple to use as well and there are always new features being added. Customer support are also fabulous when you need a hand with something!

I dislike that I have my calendar set up in 30min timeslots so I have to scroll to view the entire day. Nothing major! Oh & I wish you could send faxes from PowerDiary.

I have found the support to be excellent and response time is reassuring and lets me feel confident that there is always someone there to help.

The usability and options from a therapist/admin perspective are faultless.Power Diary makes the admin side of my business a dream, the customer service is quick, friendly and always professional which and allows me to focus on what I do best, hands on therapy. Multiple options available for notes, forms, files, templates, uploads, emails etcSimple and concise invoices.Without Power Diary, moving to a paper free clinic would have been a lot tougher. Thanks!

The client portal interface and options.The lack of individual control over the client portal to allow my use of branding to follow through into the booking system.The lack of an option for clients to automatically add to their chosen diary.

It’s been excellent.

I love the scheduling, records section, customisable forms, invoicing, simplicity of Medicare, client portal, everything.

I really need electronic prescribing to be incorporated.

So easy to use and vital for clients to book online. Also Power diary support team are always on hand to help if needed.

Ease of use and appointment scheduling and easy for my clients to book online

No cons at the moment as I am still getting to grips with the product.

It has definitely helped manage my client files and is a huge improvement on a manual system. The ability to create a note template has saved me heaps of time and improves the quality of my note taking. Time has also been saved by being able to process Medicare claims online and the integration with Stripe has helped especially with cancellation fees and when adolescents attend without the paying parent.

Best aspects are integration with Medicare and Stripe. Also the ability to create templates is really handy. Being able to create a template for notes is also a big bonus.

Limitations on the fields you can merge in templates, the reports you can create and data you can export. Also, the online booking functionality is quite limited. It would be great if the client was able to complete intake information directly into the system. I currently have to use a separate piece of software to generate an online form to capture all of this information and then manually enter it into the system.

I havent been using it for long bout it has made things faster and easier for what i do

Easy to use and keep track of appointments.

Havent found anything that has make me not like the program as yet

It had made it far easier for me to manage my practice in an integrated fashion. I’m essentially using just one to to book appointments, invoice clients, send reminders, keep notes, send letters, manage finances etc. It takes a while to have everything running from PowerDiary but it’s worth putting in the time.

The thing I really like about PowerDiary is that even with only a single diary, there are no limits on the number of users. Importantly, it is also very user friendly. There are multiple admin staff where I practice and it doesn’t take long for new users to get comfortable with the key features.

I think the main limitation is the lack of internal messaging. I would appreciate admin being able to send me a message that appears in the program for a different user.

Have used powerdiary since 2015 lot better than other providers in terms of service delivery

1 Mobile support is very handy at times. 2 Medicare online billing and credit card support is outstanding which avoids late payments. 3 Customized user setups are very handy.

1 Down server at times without prior warning especially on busy weekdays. 2 Could have improved with the browsing buffer rate by using better bytes per ratio capabilities.

I am very happy with the performance and customer service of PD. Yes it is a monthly investment but it’s worth the ease and help it brings to my company.

Power diary is very easy to work with. It integrates with Xero and does what you need a system to do. Customer service is always great, you’ll always receive a reply and answer. And even if certain features are not available yet, they listen and make changes to the system to make it more user friendly. It is a very user friendly system.

The notes feature in Power diary could do with some improvement but that said, it is already improved heaps from how it was but could still do with some tweaking to make it better. Bulk communication could have more parameters to choose from (eg location etc)

Excellent! Very happy. Saves me enough time to make private practice worth while.

It’s just practical... it takes care of Medicare and DVA, it manages my invoices and when ever I have a problem I can just call the support team.

I work alongside my peers in the same building under the same brand but we keep our businesses separate. So I’d like it to talk to my colleagues in practice, but without sharing the finance component. That’s not easy to set up which is a pain.

We have been using Power Diary for a few years now and it's been a game-changer for our practice. The thought behind making this work for many different types of workplaces is outstanding, and the functions that it is capable of is brilliant. The PD team are always helpful, courteous and willing to help in any way they can. Their team are always looking at ways to improve PD by listening to their clients and I've personally noticed that so much has been added as they listen to what's needed. I cannot give enough stars to Power Diary. If you haven't started using them for your practice, sign up immediately. It'll be a game changer for you too.

I like everything about this software. It is user friendly, very well laid out and has features that are so helpful for every aspect of practice management.

I can't answer this as there is nothing I don't like about the software.

Powerdiary is an easy interface to use, with all the basic functions required for calendar bookings and management software for health professionals. It allows for efficient booking and communication with clients.

As a standalone software it works well. However the linking process with Xero has major room for improvement and is not linked with the governments My Health Record.

Power Diary saves us so much time and money. The SMS function is saving us so much time as we aren't getting caught on the phone to clients. Invoicing procedures are relatively easy. Anything that saves us time saves/makes us money.

Once you have become familiar with the software, it is very easy to use. The support from the help desk is incredible.

It can take a long time to adjust to new changes, and some bits and pieces feel a bit clunky. For example the way that the communication templates have to be saved as a draft, to be exported. Or the way that we need to 'download' the receipt to be able to print it. It's just double handling.